2011 BMW 328I — Problems, Recalls & Safety Data
N/A
Safety Rating
792
Owner Complaints
7
Recalls
4
Service Bulletins
0
Investigations
Overview of the 2011 BMW 328I
The 2011 BMW 328I has received a total of 792 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 10 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE, AIR BAGS:FRONTAL. 4 technical service bulletins have been issued by BMW of North America, LLC for this model year. The most commonly reported problems involve the Engine (186 complaints), Engine And Engine Cooling (160 complaints), and Electrical System (122 complaints).
Recalls for the 2011 BMW 328I
NHTSA has recorded 10 recalls for the 2011 BMW 328I, potentially affecting up to 3,998,249 vehicles.
Recall 24V513000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
| 394,029 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2006-2011 3 Series Sedan (324i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi), 2006-2012 3 Series Sportswagon (325xi, 328i, 328xi), and 2009-2011 3 Series Sedan (335d) vehicles. The original steering wheel may have been replaced with a sport or M-sport steering wheel equipped with an inflator that can explode during deployment.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will inspect and replace the driver's air bag module as necessary, free of charge. Owner notification letters were mailed August 30, 2024. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 24V513000 — AIR BAGS:FRONTAL
| 394,029 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2006-2011 3 Series Sedan (324i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi), 2006-2012 3 Series Sportswagon (325xi, 328i, 328xi), and 2009-2011 3 Series Sedan (335d) vehicles. The original steering wheel may have been replaced with a sport or M-sport steering wheel equipped with an inflator that can explode during deployment.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will inspect and replace the driver's air bag module as necessary, free of charge. Owner notification letters were mailed August 30, 2024. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 20V017000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
| 59,965 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i xDrive and M3 Coupes, 2006-2011 328i, 328xi, 328i xDrive, 325i, 325xi, 330i, 330xi, 335i, 335xi, 335i xDrive and M3, 2009-2011...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: BMW will notify owners, and dealers will replace the driver air bag. On X5 and X6 vehicles, only the inflator will be replaced. All repairs will be performed free of charge. The recall began March 11, 2020. Owners may contact...
View full details →Recall 17V676000 — ELECTRICAL SYSTEM:WIRING
| 702,965 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2006-2011 323i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi and M3, 2007-2011 328i xDrive, 335i xDrive and 335is and 2009-2011 335d vehicles. The wiring and electrical connectors for the system that controls air flow for the heating and air conditioning system may overheat.
Consequence: Wiring that overheats could cause the electrical connectors to melt, and increase the risk of a fire, even when the vehicle is unattended.
Remedy: BMW will notify owners, and dealers will replace the wiring and electrical connectors, free of charge. Interim letters were mailed on November 27, 2017. Owners will receive a second notice when the remedy becomes available. Owners may contact BMW customer...
View full details →Recall 17V683000 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
| 740,561 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2008-2011 128i and 2007-2011 328i, 328xi, 328i xDrive, 525i, 525xi, 528i, 528xi, 530i, 530xi, X3 3.0si, X3 xDrive30i, X5 xDrive30i, Z4 3.0i, Z4 3.0si and Z4 sDrive30i vehicles. The heater for the positive crankcase ventilation (PCV) valve may short circuit.
Consequence: An electrical short can cause the parts within the PCV valve to melt, increasing the risk of a fire, even when the vehicle is not in use.
Remedy: BMW will notify owners, and dealers will replace the PCV valve heater, free of charge. Interim letters were mailed on November 27, 2017. Owners will receive a second notification by the end of October 2018. Owners may contact BMW customer...
View full details →Recall 14V176000 — ENGINE AND ENGINE COOLING:ENGINE
| 156,137 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain model year 2010-2011 128i Coupe, 128i Convertible, 328i Sedan, 328i xDrive Sedan, 328i Coupe, 328i Convertible, 328i Sports Wagon and Z4 sDrive 30i, 2011-2012 135i Coupe, 135i Convertible, 335i Sedan, X5 xDrive 35i, and X6 xDrive 35i, 2011 335i xDrive Sedan, 335i Coupe, 335i Convertible, 528i Sedan, 535i Sedan, 535i xDrive...
Consequence: If the bolts loosen or break the engine may have reduced power or stall. An engine stall increases the risk of a crash.
Remedy: BMW will notify owners, and dealers will replace the four VANOS housing bolts for both VANOS units (intake and exhaust), free of charge. In addition, owners of approximately 170,172 model year 2010-2012 BMW vehicles equipped with inline 6 cylinder engines...
View full details →Recall 13V044000 — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
| 516,791 vehicles affected
Defect: BMW is recalling certain model year 2008-2012 1-Series coupes and convertibles manufactured December 2007 through September 2011; and 2007-2011 3-Series coupes and convertibles manufactured March 2007 through October 2011; 2007-2011 3-Series sedans manufactured March 2007 through October 2011; 2007-2011 3-Series sports wagons manufactured March 2007 through June 2011; and 2009-2011 Z4 vehicles manufactured March 2009 through June 2011. In February...
Consequence: If there is a loss of electrical power to the vehicle, the vehicle may unexpectedly stall, increasing the risk of a crash.
Remedy: BMW will notify owners, and dealers will replace the positive battery cable connector and secure it with an improved method, free of charge. The recall began on March 13, 2013. Owners may call BMW at 1-800-525-7417 or email BMW at...
View full details →Recall 13V044000 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
| 516,791 vehicles affected
Defect: BMW is recalling certain model year 2008-2012 1-Series coupes and convertibles manufactured December 2007 through September 2011; and 2007-2011 3-Series coupes and convertibles manufactured March 2007 through October 2011; 2007-2011 3-Series sedans manufactured March 2007 through October 2011; 2007-2011 3-Series sports wagons manufactured March 2007 through June 2011; and 2009-2011 Z4 vehicles manufactured March 2009 through June 2011. In February...
Consequence: If there is a loss of electrical power to the vehicle, the vehicle may unexpectedly stall, increasing the risk of a crash.
Remedy: BMW will notify owners, and dealers will replace the positive battery cable connector and secure it with an improved method, free of charge. The recall began on March 13, 2013. Owners may call BMW at 1-800-525-7417 or email BMW at...
View full details →Recall 13V044000 — ELECTRICAL SYSTEM
| 516,791 vehicles affected
Defect: BMW is recalling certain model year 2008-2012 1-Series coupes and convertibles manufactured December 2007 through September 2011; and 2007-2011 3-Series coupes and convertibles manufactured March 2007 through October 2011; 2007-2011 3-Series sedans manufactured March 2007 through October 2011; 2007-2011 3-Series sports wagons manufactured March 2007 through June 2011; and 2009-2011 Z4 vehicles manufactured March 2009 through June 2011. In February...
Consequence: If there is a loss of electrical power to the vehicle, the vehicle may unexpectedly stall, increasing the risk of a crash.
Remedy: BMW will notify owners, and dealers will replace the positive battery cable connector and secure it with an improved method, free of charge. The recall began on March 13, 2013. Owners may call BMW at 1-800-525-7417 or email BMW at...
View full details →Recall 11V476000 — POWER TRAIN:DRIVELINE:DRIVESHAFT
| 190 vehicles affected
Defect: BMW IS RECALLING CERTAIN MODEL YEAR 2011 328I XDRIVE AND 335I XDRIVE VEHICLES MANUFACTURED FROM FEBRUARY 8, 2011, THROUGH JULY 29, 2011. THE FRONT DRIVESHAFT ATTACHMENT BOLTS MAY NOT HAVE BEEN TIGHTENED TO SPECIFICATION. IF THE BOLTS WERE NOT TIGHTENED TO SPECIFICATION, THEY MAY BECOME LOOSE.
Consequence: IF THE BOLTS LOOSEN, IT COULD LEAD TO A LOSS OF POWER TO THE FRONT WHEELS AND ULTIMATELY A VEHICLE BREAKDOWN, INCREASING THE RISK OF A CRASH.
Remedy: BMW WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE FRONT DRIVESHAFT ATTACHMENT BOLTS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2011. OWNERS MAY CONTACT BMW CUSTOMER RELATIONS AND SERVICES AT 1-800-525-7417.
View full details →Owner Complaints for the 2011 BMW 328I
792 complaints have been filed with NHTSA for the 2011 BMW 328I. Below is a breakdown by vehicle component.
Most Recent Complaints
> While driving the car, the low oil pressure indicator came on, and within less than a mile later there was a sudden loss of power, engine stalled and then would not start again, requiring the vehicle to be towed off the road and to a repair garage. > Vehicle was immobile on the road putting driver of this vehicle and other vehicles on the road at risk of an accident and injury. > Vehicle originally inspected by non-dealership garage that strongly recommended the vehicle be evaluated by BMW. Vehicle was towed to and has been inspected by BMW Sewickley [XXX] . > Only immediately prior to stall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine lost all oil pressure, smoke came through vents with the smell of burnt oil. Engine stalled, intake camshaft no longer moves when the engine is trying to turn over. Vanos system failed.
The power cable to my battery needed to be replaced from the front to the rear. This seems like the recall NHTSA CAMPAIGN ID: 13V044000 but my car was not listed for it.
The contact owns a 2011 BMW 328I. The contact stated that while driving approximately 65 MPH, the check engine warning light illuminated, and the vehicle hesitated and stalled. The vehicle was restarted several times but continually stalled. The vehicle was later towed to the residence. The contact examined the engine and discovered metal shavings in the VANOS solenoid engine oil. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The vehicle was not yet repaired. The failure mileage was 120,000.
The contact owns a 2011 BMW 328I. The contact stated that while driving at an undisclosed speed, the contact noticed an abnormal dinging sound coming from underneath the hood. The vehicle was taken to the dealer where it was diagnosed with a detached VANOS bolt. The contact was informed that the failure was due to unrepaired recall NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The recall repair was performed. The vehicle was repaired. The contact stated that when the vehicle was released to the contact, the contact stated that the vehicle was shaking violently, and the RPM was fluctuating. In addition, the engine shut off while idling. The contact stated that the failure occurred before leaving the dealer. The dealer requested that the vehicle remain at the dealer for inspection. The vehicle was taken back to the dealer the following day. The vehicle was inspected, and the contact was informed that the failure was not related to the recall. The contact was requested to provide a diagnostic fee for further diagnostic tests and the contact declined. The contact stated that the vehicle was in worse condition after the recall repair was performed. The manufacturer was not made aware of the failure. The failure mileage was 91,000.
Safety Rating for the 2011 BMW 328I
NHTSA has not yet tested the 2011 BMW 328I in its New Car Assessment Program.
Technical Service Bulletins for the 2011 BMW 328I
BMW of North America, LLC has issued 4 technical service bulletins (TSBs) for the 2011 BMW 328I. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
B130619 — ENGINE
SERVICE ACTION: N54T ENGINE - INSPECT AND REPLACE INJECTOR(S). The piezo-type fuel injectors may cause a rough running at start-up or rough running while at idle.
B540907 — EQUIPMENT
?RETRACTABLE HARDTOP STATUS REQUEST SUPPLEMENT. INFORMATION Documents have been developed showing the known correct statuses for all hall sensors and micro switches used to operate the retractable hard top (RHT). This document is intended to act as a supplement to the diagnostic information available in ISTA. Comparing these statuses to...
513911 — STRUCTURE
SI B51 39 11February 2015 Body EquipmentTechnical Service This Service Information bulletin supersedes SI B51 39 11 dated November 2012. designates changes to this revision SUBJECT Trunk Lid Intermittently Does Not Open or Latch. INFORMATION Part NumberDescriptionQuantity 51 24 7 348 321Spacer plate1 or 2 as needed 51 24 7...
651512 — EQUIPMENT
"Service Action: CIC - Install Navigation Road Map Database 2013. Before delivering affected vehicles to the customer, the Car Information Computer (CIC) road map database 2013 must be installed onto the CIC internal Hard Disc Drive (HDD). Note: The INITIAL enabling code ""FSC CIC map, N. America 2013 INITIAL"" is...
NHTSA Investigations for the 2011 BMW 328I
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the BMW 328I
- 2006 BMW 328I — 0 complaints
- 2007 BMW 328I — 571 complaints
- 2008 BMW 328I — 373 complaints
- 2009 BMW 328I — 293 complaints
- 2010 BMW 328I — 218 complaints
- 2011 BMW 328I (current)
- 2012 BMW 328I — 195 complaints
- 2013 BMW 328I — 387 complaints
- 2014 BMW 328I — 232 complaints
- 2015 BMW 328I — 188 complaints
- 2016 BMW 328I — 94 complaints