2014 BMW 328I — Problems, Recalls & Safety Data
5/5
Safety Rating
232
Owner Complaints
8
Recalls
30
Service Bulletins
0
Investigations
Overview of the 2014 BMW 328I
The 2014 BMW 328I has received a total of 232 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 11 recall campaigns affecting this vehicle, covering issues with AIR BAGS:SIDE/WINDOW:HEAD, ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES, ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP. 30 technical service bulletins have been issued by BMW of North America, LLC for this model year. The most commonly reported problems involve the Electrical System (50 complaints), Engine And Engine Cooling (29 complaints), and Engine (25 complaints).
Recalls for the 2014 BMW 328I
NHTSA has recorded 11 recalls for the 2014 BMW 328I, potentially affecting up to 1,645,488 vehicles.
Recall 25V871000 — AIR BAGS:SIDE/WINDOW:HEAD
| 851 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2014 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive), and 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i, M235i xDrive) vehicles. The head air bag inflator may fail at the weld joint, which can cause gas to leak...
Consequence: An inflator that ruptures may cause sharp metal fragments to enter or exit the vehicle, increasing the risk of injury. Additionally, an inflator that leaks gas may only partially inflate during a crash, increasing the risk of injury.
Remedy: Dealers will replace the head air bags, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 24V608000 — ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES
| 720,796 vehicles affected
Defect: BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water...
Consequence: An electrical short increases the risk of a fire.
Remedy: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 24V608000 — ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP
| 720,796 vehicles affected
Defect: BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water...
Consequence: An electrical short increases the risk of a fire.
Remedy: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 24V288000 — AIR BAGS:SIDE/WINDOW
| 5,761 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive, M3, 328d, 328d xDrive), 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive, M4), and 2015 4 Series Gran Coupe (428i, 428i xDrive, 435i, 435i xDrive) vehicles. The head air bag...
Consequence: An inflator that ruptures may cause sharp metal fragments to enter or exit the vehicle, increasing the risk of injury. Additionally, an inflator that leaks gas may only partially inflate during a crash, increasing the risk of injury.
Remedy: Dealers will replace the head air bags, free of charge. Owner notification letters were mailed November 4, 2024. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 24V527000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
| 1,145 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2015 6 Series Gran Coupe, 2014 5 Series Gran Turismo, 2014 5 Series Sedan, 2015 6 Series Convertible, 2015 6 Series Coupe, 2014 X5, 2013-2014 X3, 2014-2015 3 Series Sedan, 2014 4 Series Coupe, 2014 4 Series Convertible, 2014 3 Series Gran Turismo, and 2015 4 Series Gran Coupe vehicles. Please...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, increasing the risk of injury or death.
Remedy: The driver's front air bag will be replaced, free of charge. Owner notification letters were mailed September 6, 2024. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 15V520000 — EXTERIOR LIGHTING
| 7,727 vehicles affected
Defect: BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon vehicles manufactured March 21, 2013, to March 17, 2015, 2014-2015 328d, 328xd vehicles manufactured June 28, 2013, to April 21, 2015, and 2014-2015 328xd Sports Wagon vehicles manufactured...
Consequence: If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.
Remedy: BMW will notify owners, and dealers will upload revised software to correct the issue, free of charge. The recall began on October 7, 2015. Owners may contact BMW customer service at 1-800-525-7417 or by email at [email protected].
View full details →Recall 15V189000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 18,054 vehicles affected
Defect: BMW of North America LLC (BMW) is recalling certain model year 2014 228i Coupe, M235i Coupe, 320i, 320xi, 328i, 328xi, 335i, 335xi, ActiveHybrid 3, 328xi Sports Wagon, 428i Coupe, 428xi Coupe, 435i Coupe, 435xi Coupe, 428i Convertible, 428xi Convertible, 435i Convertible, 328xi Gran Turismo, 335xi Gran Turismo, and 2015 428i Gran Coupe, 428xi Gran Coupe, and 435i Gran Coupe vehicles....
Consequence: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy: BMW will notify owners, and dealers will replace the fuel pump, free of charge. Owners were mailed interim notices on May 28, 2015. The recall began on July 6, 2015. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 14V627000 — SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
| 8,988 vehicles affected
Defect: BMW of North America LLC (BMW) is recalling certain model year 2014 BMW 328i xDrive Sports Wagon, 2012-2014 BMW 320i Sedan, 328i Sedan, 320i xDrive Sedan, 328i xDrive Sedan, 2012-2013 BMW 528i Sedan, 528i xDrive Sedan, 2013-2014 BMW X1 sDrive28i, X1 xDrive28i Sports Activity Vehicle, 2013-2014 BMW X3 xDrive28i Sports Activity Vehicle, 2012-2014 BMW Z4 sDrive28i Roadster, and 2014 BMW...
Consequence: A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
Remedy: BMW will notify owners, and dealers will install a locking ring in the camshaft to retain the camshaft seal disk in the proper location, free of charge. The recall began on December 2, 2014. Owners may contact BMW customer service...
View full details →Recall 14V627000 — SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
| 8,988 vehicles affected
Defect: BMW of North America LLC (BMW) is recalling certain model year 2014 BMW 328i xDrive Sports Wagon, 2012-2014 BMW 320i Sedan, 328i Sedan, 320i xDrive Sedan, 328i xDrive Sedan, 2012-2013 BMW 528i Sedan, 528i xDrive Sedan, 2013-2014 BMW X1 sDrive28i, X1 xDrive28i Sports Activity Vehicle, 2013-2014 BMW X3 xDrive28i Sports Activity Vehicle, 2012-2014 BMW Z4 sDrive28i Roadster, and 2014 BMW...
Consequence: A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
Remedy: BMW will notify owners, and dealers will install a locking ring in the camshaft to retain the camshaft seal disk in the proper location, free of charge. The recall began on December 2, 2014. Owners may contact BMW customer service...
View full details →Recall 13V454000 — SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
| 76,191 vehicles affected
Defect: BMW of North America LLC (BMW) is recalling certain model year 2012-2014 320i, 328i, 320i xDrive, and 328i xDrive sedans; model year 2014 328i xDrive Sports Wagons; model year 2012-2013 528i and 528i xDrive sedans, model year 2013-2014 X1 sDrive28i and X1 xDrive28i vehicles and model year 2012-2014 Z4 sDrive28i roadsters. Due to insufficient lubrication, the vacuum pump that supplies...
Consequence: A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
Remedy: BMW will notify owners, and dealers will modify the vehicles to prevent insufficient vacuum pump lubrication, free of charge. The safety recall began on January 31, 2014. Owners may contact BMW customer relations at 1-800-525-7417 or email BMW at [email protected].
View full details →Recall 13V454000 — SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
| 76,191 vehicles affected
Defect: BMW of North America LLC (BMW) is recalling certain model year 2012-2014 320i, 328i, 320i xDrive, and 328i xDrive sedans; model year 2014 328i xDrive Sports Wagons; model year 2012-2013 528i and 528i xDrive sedans, model year 2013-2014 X1 sDrive28i and X1 xDrive28i vehicles and model year 2012-2014 Z4 sDrive28i roadsters. Due to insufficient lubrication, the vacuum pump that supplies...
Consequence: A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
Remedy: BMW will notify owners, and dealers will modify the vehicles to prevent insufficient vacuum pump lubrication, free of charge. The safety recall began on January 31, 2014. Owners may contact BMW customer relations at 1-800-525-7417 or email BMW at [email protected].
View full details →Owner Complaints for the 2014 BMW 328I
232 complaints have been filed with NHTSA for the 2014 BMW 328I. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 50 | 3 | 1 | 4 | 0 |
| Engine And Engine Cooling | 29 | 0 | 1 | 0 | 0 |
| Engine | 25 | 0 | 0 | 0 | 0 |
| Service Brakes | 20 | 9 | 0 | 7 | 0 |
| Air Bags | 15 | 8 | 0 | 9 | 0 |
| Unknown Or Other | 14 | 1 | 0 | 1 | 0 |
| Fuelpropulsion System | 13 | 0 | 0 | 1 | 0 |
| Exterior Lighting | 11 | 0 | 0 | 0 | 0 |
| Power Train | 9 | 1 | 0 | 1 | 0 |
| Vehicle Speed Control | 8 | 1 | 0 | 3 | 0 |
| Structurebody | 7 | 2 | 0 | 3 | 0 |
| Seat Belts | 6 | 3 | 0 | 1 | 0 |
| Steering | 4 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 3 | 1 | 0 | 1 | 0 |
| Fuel System Gasoline | 3 | 0 | 0 | 0 | 0 |
| Air Bagssensoroccupant Classification | 2 | 0 | 0 | 0 | 0 |
| Suspension | 2 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 2 | 0 | 0 | 0 | 0 |
| Electrical Systemsoftware | 1 | 0 | 0 | 0 | 0 |
| Equipment Adaptivemobility | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasolinedeliveryfuel Pumpcontroldrive Module | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkagesdoorslatch | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulic | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Tiressidewall | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2014 BMW 328I. The contact stated that while attempting to register the vehicle in the State of California, the contact was made aware that the VIN was included in NHTSA Campaign Number: 24V608000(Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The dealer informed the contact that the vehicle could not be registered until the recall had been serviced. The manufacturer was made aware of the issue and confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
The contact owns a 2014 BMW 328I. The contact stated that while attempting to register the vehicle in the State of California, the contact was made aware that the VIN was included in NHTSA Campaign Number: 24V608000(Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The dealer informed the contact that the vehicle could not be registered until the recall had been serviced. The manufacturer was made aware of the issue and confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
Thermostat was a recall back then, brought it to the dealer they fixed it and now it has come back, i brought it to a mechanic to fix it, and it came back again one more time. thermostat is staying stuck open. safety recall with emissions
I went to Lakeland bmw, for my recall, they only put a shield up for the recall instead of changing out my water pump which was draining my battery. Now they are trying to charge me for a whole water pump installation even after I informed them that it was supposed to be changed out when I came in for a the recall due too it causing a battery drain.
I went to Lakeland bmw, for my recall, they only put a shield up for the recall instead of changing out my water pump which was draining my battery. Now they are trying to charge me for a whole water pump installation even after I informed them that it was supposed to be changed out when I came in for a the recall due too it causing a battery drain.
Safety Rating for the 2014 BMW 328I
The 2014 BMW 328I received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★★ (5/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2014 BMW 328I
BMW of North America, LLC has issued 30 technical service bulletins (TSBs) for the 2014 BMW 328I. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
B170121 — ENGINE AND ENGINE COOLING
The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head. This would lead to loss of coolant from the engine.
B512519 — STRUCTURE:BODY:DOOR
GROANING NOISE WHEN OPENING/CLOSING FRONT WINDOWS. A groaning noise can be heard from the front door(s) when opening or closing the power windows.
B612417 — STEERING
STEERING WHEEL BUTTONS DO NOT FUNCTION RELIABLY: Sporadic or continuous malfunction of multifunction steering wheel buttons
B110317 — ENGINE AND ENGINE COOLING
N20 AND N26 ENGINE TIMING CHAIN AND OIL PUMP DRIVE CHAIN: LIMITED WARRANTY EXTENSION TO 7 YEARS/70,000 MILES
SIB121716 — ENGINE AND ENGINE COOLING
The engine coolant thermostat component-specific limited warranty extension to 10 years/120,000
SIB330216 — ENGINE AND ENGINE COOLING
The engine coolant thermostat component-specific limited warranty extension to 10 years/120,000
SIB340517 — ENGINE AND ENGINE COOLING
The engine coolant thermostat component-specific limited warranty extension to 10 years/120,000
SIB620817 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Instrument Cluster cannot be programmed - New information provided by thyis revision is psreceded by this symbol.
B130315 — ENGINE AND ENGINE COOLING
N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Procedure change: indentifying injector type using an ISTA test plan. . The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number...
B011516 — ELECTRICAL SYSTEM
"N26 LEAK DIAGNOSIS MODULE (NVLD): LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES FOR ""NON-CALIFORNIA EMISSION"" STATUTE STATES. INFORMATION For the eligible vehicles that are not covered under the ""State of California PZEV (SULEV) emission regulation,"" BMW of North America, LLC (""BMW NA"") is extending the limited warranty for the leak...
Showing 10 of 30 technical service bulletins.
NHTSA Investigations for the 2014 BMW 328I
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the BMW 328I
- 2009 BMW 328I — 293 complaints
- 2010 BMW 328I — 218 complaints
- 2011 BMW 328I — 792 complaints
- 2012 BMW 328I — 195 complaints
- 2013 BMW 328I — 387 complaints
- 2014 BMW 328I (current)
- 2015 BMW 328I — 188 complaints
- 2016 BMW 328I — 94 complaints