2016 BMW 328I — Problems, Recalls & Safety Data
N/A
Safety Rating
94
Owner Complaints
1
Recall
15
Service Bulletins
0
Investigations
Overview of the 2016 BMW 328I
The 2016 BMW 328I has received a total of 94 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES, ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP. 15 technical service bulletins have been issued by BMW of North America, LLC for this model year. The most commonly reported problems involve the Electrical System (21 complaints), Engine (15 complaints), and Engine And Engine Cooling (13 complaints).
Recalls for the 2016 BMW 328I
NHTSA has recorded 2 recalls for the 2016 BMW 328I, potentially affecting up to 1,441,592 vehicles.
Recall 24V608000 — ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES
| 720,796 vehicles affected
Defect: BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water...
Consequence: An electrical short increases the risk of a fire.
Remedy: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 24V608000 — ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP
| 720,796 vehicles affected
Defect: BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water...
Consequence: An electrical short increases the risk of a fire.
Remedy: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Owner Complaints for the 2016 BMW 328I
94 complaints have been filed with NHTSA for the 2016 BMW 328I. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 21 | 1 | 3 | 2 | 0 |
| Engine | 15 | 3 | 3 | 3 | 0 |
| Engine And Engine Cooling | 13 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 13 | 1 | 2 | 0 | 0 |
| Power Train | 8 | 2 | 0 | 2 | 0 |
| Service Brakes | 7 | 1 | 0 | 0 | 0 |
| Vehicle Speed Control | 4 | 1 | 0 | 0 | 0 |
| Steering | 3 | 0 | 0 | 0 | 0 |
| Air Bags | 2 | 2 | 0 | 3 | 0 |
| Electronic Stability Control Esc | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 1 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 1 | 1 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 1 | 0 | 2 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
My vehicle was stolen. Dent on right back fender . Footage needs to be pulled from Gull Aire Village 34677. Witness was [XXX] . First dent. Sunpass has image. Reported to CLWR pd. Accident photos sent. Not same car. Allstate Insurance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Safety Rating for the 2016 BMW 328I
NHTSA has not yet tested the 2016 BMW 328I in its New Car Assessment Program.
Technical Service Bulletins for the 2016 BMW 328I
BMW of North America, LLC has issued 15 technical service bulletins (TSBs) for the 2016 BMW 328I. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
B012618 — POWER TRAIN
EPS STEERING ELECTRIC MOTOR MOUNTING BOLTS - LTD WTY EXT TO 10 YRS/120000 MILES: There are front end noises when turning the steering wheel and/or there is limited power steering assist when maneuvering or parking the vehicle. For the basic steering gears one possible cause is that the mounting bolts...
B610819 — VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
Service Information June 2019 General Electrical Systems B61 08 19 Technical Service WINDSHIELD WIPERS SWITCH ON BY THEMSELVES. The windshield wipers switch on by themselves and can no longer be switched off despite activation of the switch. An internal software error in the SZL (steering column switch cluster).
B641118 — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
STATIONARY CLIMATE CONTROL NOT WORKING AFTER HIGH VOLTAGE CHARGING. After the high voltage (HV) charging procedure, the stationary climate control (aka preconditioning) does not work. This is part of the normal design. There is no fault or defect.
B662317 — FUEL SYSTEM, GASOLINE
CONTACTLESS TAILGATE (SMART OPENER) IS TOO SENSITIVE: When the remote is located in the range of the Smart Opener operation may be the contactless tailgate (Smart Opener) opens / close unintentionally from objects in the vicinity of the rear of the vehicle; for example by a gas filling hose.
B611316 — ELECTRICAL SYSTEM
KLE CHARGING FAULT 21E6E9: During the ISTA short test diagnosis, fault code 21E6E9 Ð ÒCharging electronics: Charging mode interruptedÓ is found stored in the KLE (Convenience Charging Electronics) module.
B511617 — EQUIPMENT
?SERVICE ACTION: SECURE SCR METERING MODULE COVER. The screws retaining the Selective Catalytic Reduction (SCR) metering module cover do not correspond to the applicable standard.
B120417 — ENGINE AND ENGINE COOLING
SERVICE ENGINE SOON LIGHT IS ON WITH PT-CAN FAULTS STORED . The Service engine soon light (MIL) is on and the transmission may go into failsafe. The problem may be intermittent along with any of the following check control messages displayed or stored. Transmission temperature Drivetrain fault Chassis stabilization Note:...
B160616 — FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
?SERVICE ACTION: REPLACE LOW-PRESSURE ELECTRIC IN-TANK FUEL Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery or the next time the vehicle is in the shop.
B662216 — LANE DEPARTURE
LANE CHANGE WARNING: FALSE ACTIVATION. Lane Change Warning (LCW) system issues warnings when no other vehicle is present: illuminates lane change warning indicator on the exterior mirrors vibrates steering wheel Lane change sensor software
B840415 — ELECTRICAL SYSTEM
"The illumination (back lighting) for the E-Call (Emergency/SOS call) button in the FZD (sunroof module) overhead console does not work. This picture shows the E-Call button illumination (back lighting) not working. Note: Pressing the E-Call button will start an SOS call, even though the back lighting is not working.This picture...
Showing 10 of 15 technical service bulletins.
NHTSA Investigations for the 2016 BMW 328I
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the BMW 328I
- 2011 BMW 328I — 792 complaints
- 2012 BMW 328I — 195 complaints
- 2013 BMW 328I — 387 complaints
- 2014 BMW 328I — 232 complaints
- 2015 BMW 328I — 188 complaints
- 2016 BMW 328I (current)