NHTSA Complaint #10939797 — 2011 BMW 328I

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10939797
Vehicle	2011 BMW 328I
Component	ELECTRICAL SYSTEM
Date of Incident	January 3, 2017
Date Filed	January 5, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

IN MODELS EQUIPPED WITH A HEATED STEERING WHEEL, THE STEERING WHEEL THERMOSTAT VERY OCCASSIONALLY MALFUNCTIONS AND OVERHEATS. IT BECOMES VERY HOT, ALMOST TOO HOT TO TOUCH AND POTENTIALLY CAUSING BURNS. IT APPEARS POWER CYCLING THE SWITCH SEVERAL TIMES CAN RESOLVE THE ISSUE TEMPORARILY. HOWEVER, IT STILL CAN TAKE SEVERAL MINUTES TO COOL DOWN TO A SAFE OPERATING TEMPERATURE. OBVIOUSLY, THIS CAN BECOME VERY DANGEROUS WHEN OPERATING A VEHICLE, ESPECIALLY AT HIGHWAY SPEEDS.

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