2021 VOLKSWAGEN ATLAS Engine Problems

72 NHTSA complaints on file

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Engine Issues in the 2021 VOLKSWAGEN ATLAS

72 engine complaints have been filed with NHTSA for the 2021 VOLKSWAGEN ATLAS. Of these, 0 involved a crash, 0 involved a fire, and 0 resulted in injury.

72
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

All Engine Complaints

#11712735 |
We bought a 2021.5 Volkswagen Atlas that, starting around 15,000 miles, began having computer-related issues that were reported but never truly repaired. Over time, those issues escalated into serious drivability and safety problems. Beginning in mid-2025, the car started driving poorly. It had hesitation, dragging, poor fuel economy, and then began stalling, sometimes at idle and sometimes while driving. At first, repairs like a battery replacement were tried, but they did not fix the problem. In August 2025, the car stalled on the interstate in Nashville with flashing EPC and check engine lights and would not restart. Our family, including our children, was stranded in an unsafe situation. The car had to be towed, and a fuel pump was replaced. Even after that repair, the stalling and warning lights continued. Later in August, when the car continued to stall, Don Jacobs Volkswagen told us the problem was a warranty-covered EVAP...
#11707263 |
Hood release cable has snapped resulting in inability to access critical components on the vehicle or do routine maintenance. After researching, this is a common and know issue for this vehicle.
#11693396 |
On 3/19/2024 while pulling into my driveway towards my parking garage my car suddenly stalled wiht loss of power and wouldn't accelerate into the garage. The warning lights came on for EPC light. I looked for the code online and to my surprise I found Atlas has been plagued with several of such issues . Please see below link https://www.vwatlasforum.com/threads/2021-atlas-fuel-injector-problem.6209/ There are cases where engines have been replaced and all this just after the warranty expires. IN my case a similart thing happened. The engine stalled at 50,035 miles and I called VW corporate to ask if they could honor the warrantly as this was very close to the warranty boundary date. They declined and I had to go to a dealer for repair. On 4/02/2025 The dealer quoted me $2489 to fix everything. Dealer found Fuel injector on cylinder 1 to be leaking doewn in to cylinder causing misfire...
#11676708 |
Vehicle randomly stalls trying to leave from red lights or parking. Engine stumbles and vehicle dies causing many near accidents as you must put vehicle in park and restart.
#11672414 |
coolant leaks and potential engine overheating. replaced water pump 6 months ago and have to replace again
#11670651 |
While I am driving, when I come to a stop or slow down to almost a stop my engine will periodically shut off where I need to put the car in park and turn the car off and then back on. This has happened multiple times but is especially dangerous when I am in stop/go traffic on a major highway and it happens. The check engine light does come on but the mechanics just turn the engine signal off and say there is nothing wrong. After a couple hundred miles the check engine light returns and the problem continues to persist.
#11669181 |
pulling into a parking, backing out of my driveway on to the road, rolling with my foot off the gas preparing to brake the car shut off in gear. it is very dangerous happening when we back out of the driveway on to the road having to shift to park and manually restart the car. it happens with the auto shut off both on and off. this is a big issue that needs resolved before someone gets seriously hurt.
#11667284 |
VW Atlas randomly shuts off when coming to a stop or slowing down. I have to put the car in park and then restart the vehicle. This is incredibly dangerous and scary. This has happened at least 5 times now, all while driving on the road and in traffic. No warning lights popped up. A few times it said I need to manually restart the engine. The most recent time it didn’t say anything at all, my vehicle just slowed down and would not accelerate. I have noticed this issue both when enabling and disabling the Auto Start/Stop feature.
#11665585 |
Whenever I slow down at a light or go low speed in a parking lot my vehicle cuts off. This can cause a accident and the dealership said if there is not fault code there is no fix. It cuts off and say start the vehicle manually.
#11658025 |
Engine completely stalls while driving, I have to put it in park and restart it. It has happened 5 times in the last 2 months. All at low speeds. Milage 58,000
#11655127 |
Vehicle was stopped at a traffic light and running. Once the light turned, the vehicle shut off immediately after the accelerator pedal was depressed. Transmission had to be shifted to park to restart the engine. This happened three (3) times at the same light. This is the fourth incident in the last six (6) months.
#11654595 |
I was at a stop sign when I went to pull out from the stop sign the car stalled. I had to put the car in park press the start engine button again in order for the car to restart. This has happened at least 10 times since purchasing the car.
#11654607 |
When starting the car and backing out of our driveway, the car stalls it has to be put in park and then the ignition start button has to be pushed. This has happened several times.
#11654364 |
On many occasions over the past few months have had our car start to die while driving along the road. We have taken to shop, replaced battery, and no one could replicate issue. Just today my family (3 kids and my wife) were driving 35mph when the RPM started to drop randomly. We lost acceleration and while we were turning across traffic the car died. Luckily we rolled across in time to not be t boned. We turn off “auto start stop” each time we get in the car as we were told by mechanic that could be issue After it persisted randomly, we found maybe the battery was the reason, so we replaced that. Now we are one month on a new battery and keep “auto start stop” off, and it happened again today! VW forums point to a vapor canister being the culprit, and now VW has extended...
#11653990 |
There is an error with the start-stop feature and it causes my car to stall while driving it. This is very dangerous considering it tells me to put it in park and start the car manually. It's almost caused me multiple accidents.
#11652529 |
Engine shut down 4 times in one day. I'd have to put it in park, in the middle of the road, and restart the engine. It seemed to happen at very low speeds. engine light came on. Took it to a local mechanic who noted the error had to do with a sensor in the grill that allows airflow into the radiator - the sensor was blocked based on the code, but it was not. The thought was perhaps something had been blocking the sensor but whatever was blocking the sensor had naturally fallen off since the mechanic found nothing actually blocking the sensor. Drove around for a few days, no issues. Heading out on vacation - about 4 hours into the drive on the highway, it stalled again, again at lower speeds in traffic. Turned around to go home (no vacation), stalled again 3 more times, all in heavy...
#11652691 |
Engine shutting off in the middle of the road 3 times, no indicator showing any faults on the dash, the auto shutoff engine was disabled, has to put the car in park then restart the car.
#11652354 |
Vehicle idles and dies, dashboard error shows manual restart necessary. This happens at red lights, in carpool, on the interstate if traffic has slowed, potentially a huge hazard for being rear ended. You have to put the car in park and manually restart the vehicle. VW is inspecting today but has not been able to recreate the issue. VW forum online has many car owners with the same issue and concerns. Check engine light and auto start/stop errors are almost continuous now. Check engine light came on/off about 4 months ago and would clear and then reappear. I assumed maybe bad gas that needed to burn off, the auto start/stop also had intermittent errors.
#11647120 |
The start/stop system keep giving error and shut down the car and give a message " start stop error start manually " this can be dangerous as it happens in traffic or at stop signs and stop lights.
#11638937 |
Several times while driving the Atlas, the cars engine turn off unexpectedly while in drive. This has also happened while the car was in propulsion. Essentially, the engine kicks off thinking it is in idle. Clearly there is a “start/stop” button issue.
#11637953 |
Vehicle stopped in the middle of a busy road after backing out of lot while changing from reverse to drive. It was a very dangerous situation as cars were swerving out of the way to avoid collision. No warning indicators, sounds or lights before nor after incident. Vehicle was inoperable and pushed into an auto shop. They concluded catastrophic engine failure due to lack of compression in cylinders with no observable cause. Had vehicle towed to authorized VW dealer which produced same findings. All services including oil changes were done in accordance with the VW manual schedule.
#11624700 |
The vapor canister (charcoal canister) and related parts have failed on 3 different occasions over the past 1.5-2 years. This caused the car to stall while operating without any warning from the vehicle. The cars has to be put into park and the engine restarted before it can be operational again. The dealer has inspected and replace parts of the system each time it has happened, and has explained that this is a known problem for the vehicle. No final solution has come from VW corporate to solve the problem, so they have been instructed to keep replacing the components as necessary.
#11622512 |
On multiple occasions while driving the car engine will shut off - this has happened on the highway as well. I have taken the car to the dealer 4 different times and its the same thing every time - they tell me the charcoal canister has to be replaced. When they replace it the car is fine for a few months and then it happens again. If my family is in the car on the highway and the engine shuts off while in traffic this can be catastrophic. All they do is change the canister and send me on my way with no real fix.
#11621083 |
Brought car in for a noise 12k miles ago and dealer said all was well. I then brought the car back and they heard the sound, wanted to explore and take apart the engine and found I have a collapsed lifter on the exhaust cam which if a defect, should be completely covered by the manufacturer not just a portion of the repair. Also, this could cause further issues and damage with the car which is concerning since it had been going on for some time. I am just looking to see what further resolution can be made in regard to this. My car is still in the shop since last week. The dealership has been great in allowing me to have a loaner vehicle but I just want to make sure I don’t have more major issues form this not being taken care of as soon as it should...
#11613279 |
The car stalls and turns off when operating at a slow speed, both in forward or reverse. This is a serious and potentially deadly problem. With my two young children in the car, I was turning left across three lanes of oncoming traffic. When I began to accelerate, my car stalled in the middle of the first lane. I had to figure out what happened, put it in park, restart the car and finish my turn before being hit by oncoming traffic. This has happened 2-3 times each day since this started last week. This has nothing to do with Eco mode or automatic start/stop feature. I am familiar with both of those and disengage them when I start the car. The car has approx 28k miles and is well maintained. It is still well within warranty. The check engine light came on and the code it throws is P0496...
#11612068 |
Vehicle shuts off when driving. No faults pop up on the dash until 2 days ago when i was driving on the highway and it completely turned off. Message on the screen told me to manually turn it back on but i could not. The vehicle could not turn back on.
#11608781 |
The vehicle would turn off randomly when stopped at a Stop sign or traffic light. It the had to be put in park and restarted. The dealership Kelly VW in Danvers, MA diagnosed the problem and this is what the invoice said. "cel is on code p0461 is active. performed tsb hooked up battery charger and updated ecm per tsb" Si, in my opinion this is at the least a potentially serious safety issue that should have warranted a recall and/or something that would be covered under the 80,000 mile or 8 year Federal Emissions Warranty
#11607830 |
Engine nearly stalls at low speeds in either toward or reverse - such as in parking lots or when backing up a driveway. The car will also surge at moderate speeds (30-40 mph). Car hasn't actually stalled yet but feels like it's about to until I press on the brake. The problem occurs randomly and would be very difficult to reproduce. The transmission will also shift violently randomly during the 30 - 40 mph range.
#11602926 |
While driving at low speeds or accelerating from a stopped position, vehicle engine stalls out and the entire vehicle shuts down and prompts me to manually restart the engine by placing the vehicle in park. This has happened as I have tried to pull out of a parking lot onto a road with vehicles coming both ways. This is a safety hazard for passengers of the vehicle as well as others around if my car shuts down in the middle of the road. Inspection at Killeen VW, they were unable to replicate the issue so they were not able to diagnosis the issue. The problem occurred twice approximately two hours after we left.
#11601312 |
My 2021 Atlas with around 28,000 miles turned off on me instead of restarting while the auto start/stop function was engaged. This happened 3 times. 1) June 26, 2024 I was in standstill traffic. My auto start/stop was engaged and when I took my foot off my brake to move, my Atlas engine turned off (power stayed on) and a message appeared stating “please start engine manually”. I had to switch my car from Drive to Park and then turn it on again. 2) June 26, 2024 I was parking and when maneuvering in to a parking spot and took my foot of the break, my Atlas engine turned off (power stayed on) and a message appeared stating “please start engine manually”. I had to switch my car from Drive to Park and then turn it on again. 3) July 8, 2024 same as number 2. Except I know for...
#11593082 |
My vehicle has been to the dealership multiple times for incorrectly stalling, revving RPMS at uphill turns and rough idling with no corrective action taken. initial issues started around 30k miles and the dealership continued to tell me nothing is wrong because engine light was not on. I recently went over a speed bump in a school zone. My vehicle stalled and my engine light came on. Initial code was P0446 error code indicates an evaporative emission control system (EVAP) vent control circuit malfunction. The N80 purge valve and charcoal canister were to blame for this uneasy safety issue. I was told at the dealership that my charcoal canister might malfunction if i overfill my vehicle with gas which made me realize, this may have been the initial issue. I put gas until it clicks off but i have noticed my vehicle went from filling up with 16.5 gallons to...
#11587339 |
Vehicle infrequently stalls when approaching idle conditions making it unsafe at intersections
#11584764 |
My vehicle has stalled out before for no reason and the dealership is unable to help in diagnosing the issue without a fault code. This issue has been ongoing since i purchased my vehicle in 2021. Three years later as I was making a sharp left turn going very slow my car stalled out, engine light came on and I received a start/stop error along with a message stating to restart the engine manually. Again this has been happing since i purchased brand new from dealership. Every turn I make going uphill, my vehicle stutters and rpms revved up which is very unsafe and has me on constant alert. Now that an engine code appeared, I am out of warranty and dealership still refuses to help with the issue. code fault i received from engine light is P0496.
#11583182 |
Engine keep stalling out.
#11583183 |
The engine keeps stalling out.
#11582484 |
Engine stalled at slow speed. Had to place vehicle in park, turn ignition off, open door as if we were leaving, close door, and then I could start. No error code or check engine light was on, happen 3 times now.
#11582485 |
Engine stalled again, no warning, no check engine light, nothing when coming to a slow stop. Had to place vehicle in park, shut ignition off, open driver side door, close door. Only then I was able to start the car. This is the second time this happened.
#11581344 |
Frequently when the vehicle drives very slowly in bumper to bumper, or when coming to a stop the engine will completely stop. Electronics stay on but a message telling me to turn the car appears on the dash. I then have to put the vehicle in park and then press the power on button, put the car back into drive. The car continues to state there is an error with the Automatic shut off feature. I have brought this to my VW dealership twice now for a fix. The first time they said it was an update which did nothing. The 2nd time they replaced a valve and that also did nothing. This has done this many times in bumper to bumper traffic and is very concerning/dangerous. It seemed to be less of a problem during cold weather and an increasing problem the warmer it gets.
#11573820 |
Vehicle stalled and shut off 5 times while driving in past month. Took it to VW Dealership. They said low voltage on battery could make the stop/start feature not able to restart car. They also stated fuel injector #3 error was showing on diagnostic machine. After replacing battery, spark plugs, and gasket ($2300), dealership says that fuel injector error still showing and would cost $1400 to replace. They said it is recommended and my car shutting off is fixed with battery replacement. 24 hours after picking up from dealership, car shut off AGAIN. I have read on forums this is a known issue and many have resolved issue with evap cannister (charcoal) replacement. This is a big safety issue and VW needs to remedy issue as a recall
#11572498 |
2021 volkswagon Atlas, needed new oil pan after few months due to major oil leak. had to pay out of pocket for rental 1 week. Wipers came flying off on driver's side hitting side window scratching car. Dealership said nothing wrong (my dad tightened bolts they were loose) heater in back started making horrible noise, said nothing was wrong. Needed new breaks, rotors numerous times. When backing up makes horrible noise, to this day. 10/7/23 driving down road at 28 mph my car stalled out. Did this numerous times w/in 3 weeks, brought to dealership said they couldn't find anything wrong. Kept happening brought it back. They change emission module & oil. Car started sounding like a tractor. Brought it to different dealership. Going down road at 45 mph with 4 kids in car. Car stalls out. No steering no breaks. Super scary. Car keeps stalling out, going down road...
#11571766 |
Car shuts off randomly when slowing down. Changed out the charcoal canister and purge valve and it is still doing it
#11570598 |
My 2021 VW Atlas SE died at a drive thru again. And when I took my foot off the break, it didn’t start back up. I completely panicked. At start up initially I disable the start/stop as usual. At this stop sign, my engine completely shut off, dash said to manually start. I tried to pull off but my car just jolted as if I had the park break on. I hit the start button but nothing. I had to put it in park then start again. But I had to wait for traffic to pass and it killed again on me. I put it in park again, start button then was able to pull away. This happens randomly every few weeks with no warning. Pulling into a car wash, bank atm, drive thru, etc... I've taken it to multiple VW dealers who tell me that if they can't get...
#11559300 |
Head gasket failure. Dealership is going to replace the entire head (s) to fix the problem. An unknown amount of coolant fluid has leaked into the engine block. Untreated, the problem could have lead to engine failure while traveling at interstate speeds. VW of Lake Charles currently has my vehicle while the repairs take place. I noticed the coolant level was around minimum level on the overflow tank twice in the last 1-1.5 years. About 10 days ago, the coolant level dropped low enough for the sensor to go off, warning lights came on and the digital display stated low coolant. I also found dry coolant under the engine on the bottom of the car.
#11550020 |
My error start/stop keeps coming on and off on my vehicle, and it randomly dies on my while driving. It has died about 10 times by now in a week and a half. I have to put the car in park, then crank it again. I have contacted my dealership, but they state they can’t get it in until December.
#11541340 |
When coming to a stop, the car RMP's fluctuate up and down, jerk/jolt, and stall while still in drive. The only way to restart the vehicle is to put it into park and then hit start. Sometimes, vehicle status indicates a start/stop error, but no check engine light would come on. I have a huge safety concern about this because the vehicle is in motion when it stalls, and the only way to restart is to put it in park. This causes the flow of traffic to stop abruptly, increasing the outcome of an accident.
#11539930 |
1. STEERING MAKING NOISE DURING TURN/REVERVSE/ FORWARD/PARKING ETC.. DEALERS TRIEDD TO FIX IT BUT NOT SUCESS. 2. ERROR: START / STOP ENGINE AT CERTAIN SITUATION AND STALLING WHILE DRIVING. INCIDENT ON VARIOUS DATE
#11531741 |
Vehicle will shut off completely while in motion without any warning. It’s a danger when vehicles are behind you and not paying attention that can cause an accident. It’s done it multiple times. I’ve had what they “thought” was the issue fixed but the check engine light came came back on three weeks later. The auto start/stop button works when it wants to. It’s at the dealership now (day 3) hopefully they will find the issue. Not to mention I’ve only had it for 6 months now
#11522423 |
Our vehicle has an auto start/stop function. At least a dozen times since we've owned the vehicle, the engine does not RESTART after a stop at a traffic light or in stop go traffic. The vehicle must be placed in park and the engine must be restarted. An error displays on the dash that says "please start engine manually" with the graphic for the start/stop system. THIS IS EXTREMELY DANGEROUS BECAUSE THE CAR BASICALLY STOPS IN THE MIDDLE OF TRAFFIC AND NEEDS TO BE RESET. I have brought this in to two separate dealers for diagnostics and least 3 times. The dealers say they cannot replicate the issue and there is no error recorded to the OBD-II computer so they cannot diagnose. In online forums, this appears to be a common problem and dealerships refuse to diagnose or fix. It is extremely unsafe and NHSTA should investigate.
#11518475 |
Got Error: Start-Stop
#11512994 |
I was sitting at a stop light and the car just SHUT OFF and would not re-start. It was very dangerous. The start/ stop system was enabled as it always is - since it defaults to this feature when you start the vehicle. The electronics starting glitching when the car shut off. This is not the 1st time the car would not start, it has happened 3x over the course of 3 weeks. When we try to jump start the vehicle it has taken up to 30 minutes to sit on charge to get the car to turn over. We have had the battery tested and charged at VW all test come back that it is a good battery. Seems that the start/stop system is faulty and drains the battery. I have spoke to VW and booked an appointment to have the look at this issue. Something is Seriously wrong...

Other 2021 VOLKSWAGEN ATLAS Problem Areas

Electrical System 133 complaints Service Brakes 93 complaints Air Bags 60 complaints Unknown Or Other 60 complaints Forward Collision Avoidance Automatic Emergency Braking 52 complaints Exterior Lighting 41 complaints Fuelpropulsion System 33 complaints Forward Collision Avoidance Adaptive Cruise Control 13 complaints Power Train 11 complaints Structurebody 11 complaints Forward Collision Avoidance Warnings 10 complaints Vehicle Speed Control 10 complaints Steering 9 complaints Seats 6 complaints Wheels 5 complaints Lane Departure Warning 4 complaints Lane Departure Assist 3 complaints Parking Brake 3 complaints Seat Belts 3 complaints Tires 3 complaints Visibilitywiper 3 complaints Forward Collision Avoidance 2 complaints Latcheslockslinkages 2 complaints Service Brakes Hydraulic 2 complaints Visibility 2 complaints Back Over Prevention Warnings 1 complaint Carry Handle Shell Base 1 complaint Chest Clip Buckle Harness 1 complaint Electrical System Instrument Clusterpanel 1 complaint Electrical Systemadasparking Assistsensors 1 complaint Electrical Systemadasparking Assistwarning 1 complaint Electrical Systemalternatorgeneratorregulator 1 complaint Engine And Engine Coolingcooling Systemfan 1 complaint Engine And Engine Coolingexhaust Systememission Controlurea Injection System Def 1 complaint Equipmentelectricalinfotainment 1 complaint Fuel System Gasoline 1 complaint Structure 1 complaint Vehicle Speed Controlaccelerator Pedal 1 complaint Vehicle Speed Controlcruise Control 1 complaint Visibilitysunmoon Roof Assembly 1 complaint
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