NHTSA Complaint #11622512 — 2021 VOLKSWAGEN ATLAS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11622512
Vehicle	2021 VOLKSWAGEN ATLAS
Component	ENGINE
Date of Incident	July 1, 2024
Date Filed	October 29, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

On multiple occasions while driving the car engine will shut off - this has happened on the highway as well. I have taken the car to the dealer 4 different times and its the same thing every time - they tell me the charcoal canister has to be replaced. When they replace it the car is fine for a few months and then it happens again. If my family is in the car on the highway and the engine shuts off while in traffic this can be catastrophic. All they do is change the canister and send me on my way with no real fix.

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