NHTSA Complaint #11714335 — 2021 VOLKSWAGEN ATLAS
AIR BAGS issue reported to NHTSA
Crash
Complaint Details
| ODI Number | 11714335 |
| Vehicle | 2021 VOLKSWAGEN ATLAS |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | Yes |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WI |
Consumer Description
Vehicle went in for service on the airbags. The dealer has been sent the incorrect OEM part 5 times from Volkswagen parts dealers.Volkswagen Cstomer Care sent email confirmation that the part is correct, dealer is stating part is not correct. The part delivered is a different part number than what is on the packaging. The vehicle has been in the shop since 12/8/2025. The invoice for the part the first time it was ordered is dated 12/29/2025.
Related Complaints for the 2021 VOLKSWAGEN ATLAS
Other AIR BAGS Complaints
#11702170
Upon a low speed curb strike, predominantly striking the rear driver tire and partially the front driver tire, during...
#11651836
The airbag error light has come on my car multiple times since I have bought it new in 2021 at VW dealership. I have ...
#11646962
Manufacturer still does not have a remedy for open recall that was announced June 2024. Since this regards passenger ...
#11646511
Car displaying an error air bag message. Other 2021 VW Atlases are showing as recalled for sensor mat and wiring harn...
#11641680
3 weeks ago, the warning light of the front airbag turned on. The airbag system has a malfunction and is available f...
Recent Complaints for the 2021 VOLKSWAGEN ATLAS
#11718437
EXTERIOR LIGHTING
Daytime running light on passenger side has failed. Repair is complex and estimated at a minimum of $1200 for a part...
#11715841
ELECTRICAL SYSTEM
SOS light is on and my VW will not connect to my VW app. The call module has failed. Yes, I paid to get a diagnostic ...
#11714321
UNKNOWN OR OTHER
The hood release latch fails during normal operations rendering the engine compartment inaccessible and constituting ...
#11713898
EXTERIOR LIGHTING
LED Headlight and DRL burned out and bulbs cannot be replaced, the entire headlight assembly needs to be replaced cos...
#11712875
FUEL/PROPULSION SYSTEM
On January 16, 2026, the 2021 Atlas had a severe gas leak and a large pool of gas was observed underneath the vehicle...