NHTSA Complaint #11581344 — 2021 VOLKSWAGEN ATLAS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11581344
Vehicle	2021 VOLKSWAGEN ATLAS
Component	ELECTRICAL SYSTEM
Date of Incident	April 5, 2024
Date Filed	April 5, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

Frequently when the vehicle drives very slowly in bumper to bumper, or when coming to a stop the engine will completely stop. Electronics stay on but a message telling me to turn the car appears on the dash. I then have to put the vehicle in park and then press the power on button, put the car back into drive. The car continues to state there is an error with the Automatic shut off feature. I have brought this to my VW dealership twice now for a fix. The first time they said it was an update which did nothing. The 2nd time they replaced a valve and that also did nothing. This has done this many times in bumper to bumper traffic and is very concerning/dangerous. It seemed to be less of a problem during cold weather and an increasing problem the warmer it gets.

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Recent Complaints for the 2021 VOLKSWAGEN ATLAS

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