2021 VOLKSWAGEN ATLAS Visibilitywiper Problems

Windshield repeatedly cracks with no visible sign of impact. A quick Reddit search shows lots of other people having the same issue

We bought this vehicle with 15,000 miles in January 2023. Since then, we have made close to 30,000 miles, currently sitting at 44,000 miles. Today, I discovered another crack in the windshield. This would be our 5th windshield since we own a car. I had numerous vehicles but never had a crack. Further investigation on my part revealed that this is an extremely common problem with the VW Atlas. It impairs my view; sun light is breaking over those cracks, and not to mention that glass can break if I hit a pothole.

2021 VW Atlas. Outside mirror heaters are not working. There is a VW Tech Tip 662003 that describes the problem, however, the dealership Bud Cleary in Auburn WA is refusing to perform repair, saying mirror heaters only work when the ambient temperature is below 40 degrees and here in Washington state our day time temperatures are almost always higher. I drive at night so I experience severe outside mirror fogging in all kinds of temperatures. Cleaning, wiping mirrors offers little relief. Rear window heater works fine. So I am caught in a Catch-22 situation. I can't "prove" that a problem exists, yet I experience it every night. VW knows that a problem exists, yet the dealership refuses to perform a simple firmware flush, hiding behind the curtain of "policy."