NHTSA Complaint #11512994 — 2021 VOLKSWAGEN ATLAS
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11512994 |
| Vehicle | 2021 VOLKSWAGEN ATLAS |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VT |
Consumer Description
I was sitting at a stop light and the car just SHUT OFF and would not re-start. It was very dangerous. The start/ stop system was enabled as it always is - since it defaults to this feature when you start the vehicle. The electronics starting glitching when the car shut off. This is not the 1st time the car would not start, it has happened 3x over the course of 3 weeks. When we try to jump start the vehicle it has taken up to 30 minutes to sit on charge to get the car to turn over. We have had the battery tested and charged at VW all test come back that it is a good battery. Seems that the start/stop system is faulty and drains the battery. I have spoke to VW and booked an appointment to have the look at this issue. Something is Seriously wrong with this vehicle and start/stop system. I have read many posts that I'm not alone with VW Atlas leaving families in dangerous situations because the car just shuts off and won't re-start.
Related Complaints for the 2021 VOLKSWAGEN ATLAS
Other ELECTRICAL SYSTEM Complaints
#11715841
SOS light is on and my VW will not connect to my VW app. The call module has failed. Yes, I paid to get a diagnostic ...
#11712735
We bought a 2021.5 Volkswagen Atlas that, starting around 15,000 miles, began having computer-related issues that wer...
#11709214
The emergency SOS/ Emergency call function has failed. It appeared yesterday, so I began looking into the issue onlin...
#11707263
Hood release cable has snapped resulting in inability to access critical components on the vehicle or do routine main...
#11684373
The daytime running light strip in the headlight fails. Identical failure to the Honda Accord - which had a recall/w...
Recent Complaints for the 2021 VOLKSWAGEN ATLAS
#11718437
EXTERIOR LIGHTING
Daytime running light on passenger side has failed. Repair is complex and estimated at a minimum of $1200 for a part...
#11714335
AIR BAGS
Vehicle went in for service on the airbags. The dealer has been sent the incorrect OEM part 5 times from Volkswagen p...
#11714321
UNKNOWN OR OTHER
The hood release latch fails during normal operations rendering the engine compartment inaccessible and constituting ...
#11713898
EXTERIOR LIGHTING
LED Headlight and DRL burned out and bulbs cannot be replaced, the entire headlight assembly needs to be replaced cos...
#11712875
FUEL/PROPULSION SYSTEM
On January 16, 2026, the 2021 Atlas had a severe gas leak and a large pool of gas was observed underneath the vehicle...