NHTSA Complaint #11584764 — 2021 VOLKSWAGEN ATLAS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11584764
Vehicle	2021 VOLKSWAGEN ATLAS
Component	ELECTRICAL SYSTEM
Date of Incident	April 20, 2024
Date Filed	April 23, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

My vehicle has stalled out before for no reason and the dealership is unable to help in diagnosing the issue without a fault code. This issue has been ongoing since i purchased my vehicle in 2021. Three years later as I was making a sharp left turn going very slow my car stalled out, engine light came on and I received a start/stop error along with a message stating to restart the engine manually. Again this has been happing since i purchased brand new from dealership. Every turn I make going uphill, my vehicle stutters and rpms revved up which is very unsafe and has me on constant alert. Now that an engine code appeared, I am out of warranty and dealership still refuses to help with the issue. code fault i received from engine light is P0496.

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