NHTSA Complaint #11652529 — 2021 VOLKSWAGEN ATLAS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11652529
Vehicle 2021 VOLKSWAGEN ATLAS
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State RI

Consumer Description

Engine shut down 4 times in one day. I'd have to put it in park, in the middle of the road, and restart the engine. It seemed to happen at very low speeds. engine light came on. Took it to a local mechanic who noted the error had to do with a sensor in the grill that allows airflow into the radiator - the sensor was blocked based on the code, but it was not. The thought was perhaps something had been blocking the sensor but whatever was blocking the sensor had naturally fallen off since the mechanic found nothing actually blocking the sensor. Drove around for a few days, no issues. Heading out on vacation - about 4 hours into the drive on the highway, it stalled again, again at lower speeds in traffic. Turned around to go home (no vacation), stalled again 3 more times, all in heavy traffic. It is now at a VW dealership. There is a new code having to do with the charcoal canister but they do not believe this is the issue causing it stall. I've been reading other threads on the Atlas and this issue has been ongoing for years with no real confirmed fix or recall as far as I can tell. How is this not a safety issue; on the highway, stalling out and you have to come to a complete stop, park, restart for the engine to kick back on. Over and over again.

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