2020 SUBARU OUTBACK Electrical System Problems

251 NHTSA complaints on file

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All Electrical System Complaints — Page 4

#11408482 |
BATTERY IS DEAD. CAR WAS PARKED IN MY GARAGE AND NOT USED FOR SEVERAL DAYS. WHEN I TRIED TO START IT ON WED APRIL 14, 2021 THE BATTERY WAS DEAD. NO LIGHTS HAS BEEN LEFT ON. ALL DOORS WERE CLOSED WHEN CAR NOT IN USE.
#11408178 |
BATTERY REPEATEDLY DIES AFTER VERY SHORT PERIODS OF TIME, NO LIGHTS LEFT ON OR DOORS LEFT OPEN. VEHICLE BATTERY HAS DIED A TOTAL OF 4 TIMES IN 7 MONTHS WHEN LEFT OVERNIGHT.
#11407543 |
EXPERIENCING A DEAD BATTERY. 3RD TIME THIS MONTH. VEHICLE ONLY HAS 7090 MILES ON IT, ONCE JUMPED LASTS A WEEK OR 2 AND THEN REPEATS PROBLEM. DEALER JUST SAYS TO CALL ROADSIDE ASSISTANCE.
#11407596 |
ON 3 OCCASIONS THE CAR WOULD NOT START AFTER BEING DRIVEN. THE DASHBOARD LIT UP, RADIO WORKED, BUT NO STARTER OR ENGINE NOISE. SUBARU SAYS THERE IS NOTHING WRONG WITH THE CAR OR BATTERY. THIS APPEARS TO BE A COMMON SUBARU PROBLEM.
#11407708 |
WE JUST BOUGHT THIS CAR. USED, LESS THAN 7K MILES. I HAVEN'T EVEN MADE A PAYMENT YET. MY WIFE CALLED ME FROM THE TURN LANE OF A BUSY INTERSECTION WITH HUNDREDS OF CARS SPEEDING PAST. SHE WAS DRIVING AND STOPPED TO TURN LEFT AT A RED LIGHT. WHEN SHE WENT TO GO, THE CAR TURNED OFF AND WOULD NOT START - ALTHOUGH IT APPEARED THERE WAS POWER; RADIO, LIGHTS, ALL WORKING. A POLICE OFFICER AND A PASSER-BY PUSHED HER INTO A PARKING LOT AFTER 20 MINUTES. WHEN I ARRIVED, IT APPEARED THE BATTERY WAS NOT CRANKING THE STARTER. I HAD HER GET JUMPER CABLES AND YES, IT STARTED RIGHT UP. NO INDICATION THAT THE BATTERY WAS HAVING ISSUES, NO WARNING LIGHTS. I TURNED THE AUTO STOP-START OFF WHILE I DROVE IT TO THE DEALERSHIP WHO COULDN'T EVEN TALK TO ME BECAUSE THEY WERE TO BUSY. FORTUNATELY, IT STARTED UP AND...
#11407442 |
BOUGHT THE VEHICLE BRAND NEW AND WOKE UP THE NEXT DAY TO IT NOT STARTING. THE CAR WAS SOLD TO US WITH A BAD BATTERY AND MISSING PARTS ACCORDING TO THE DEALERSHIP. ALMOST EXACTLY A YEAR LATER OUR TRANSMISSION BLEW FOR NO APPARENT REASON WHILE GETTING OFF THE HIGHWAY AND COMPLETELY STOPPED RUNNING. NOW THE VEHICLE HAS A CRACKED WINDSHIELD WHEN NO ROCKS OR ANYTHING HAS HIT IT.
#11407352 |
AFTER THE CAR SITS FOR 1 TO 2 DAYS WITHOUT BEING DRIVEN THE BATTERY IS COMPLETELY DRAINED. AFTER RECHARGING THE BATTERY AND GETTING THE CAR STARTED THERE HAS BEEN NOTHING LEFT ON (I.E. DOME LIGHTS) OR OPENED (I.E DOOR AJAR) WHICH WOULD HAVE CREATED A SLOW DRAIN ON THE BATTERY. THIS HAS HAPPENED 3 TIMES SINCE JAN 2021
#11407265 |
I LEFT MY CAR PARKED FOR 6-7 DAYS AND IT'S COMPLETELY DEAD
#11405489 |
MY CAR BATTERY FAILED IN SEPTEMBER THEN AGAIN IN OCTOBER. I WASN'T QUITE SURE WHAT THE ISSUE WAS BUT IT DIDN'T SEEM TO BE BACK:BACK. THEN AT THE END OF FEBRUARY- 5 DAYS IN A ROW I HAD TO HAVE MY BATTERY JUMPED. DEALER SAW IT AND CLAIMED IT WAS A DEAD BATTERY AND ONLY NEEDED CHARGING. AT THE END OF MARCH (TODAY), THE CAR'S BATTERY FAILED AGAIN. I REPORTED THE ISSUE TO SUBARU. THEY SAID THEY WOULD DO AN ANALYSIS ON THE BATTERY. A TOWING SERVICE CAME TO JUMP MY CAR. AT ALL TIMES, WITHOUT A JUMP THE CAR WILL NOT TURNOVER. I ALSO NOTICED- MAYBE RELATED MAYBE NOT- THE CAR'S CALCULATION FOR MILEAGE IS ALL OVER THE PLACE. SPECIFICALLY, WITHIN 30 SECONDS IT CAN GO FROM 3 MPG, 55 MPG, 7 THEN SEVERAL HUNDRED; IT MAKES NO SENSE.*DT
#11405220 |
AFTER DRIVING THE CAR, PARKING, AND TURNING THE CAR OFF FOR A SHORT TIME, THE CAR WILL NOT START. THE BATTERY IS DEAD AND HAS TO GET JUMP STARTED. SOMETHING DRAINS THE BATTERY. THIS OCCURS RANDOMLY, BUR HAS HAPPENED TO ME 3 TIMES, TWICE AT AROUND 7,000 MILES AND ONCE AT 8,800 MILES. AFTER THE SECOND TIME IT HAPPENED , THE DEALER LOOKED AT IT AND SAID THE REAR DOME LIGHT WAS LEFT ON. WHILE I NEVER USED THE REAR DOME LIGHT, I ACCEPTED THE EXPLANATION. HOWEVER, WITH THIS LATEST OCCURRENCE , I AM CERTAIN THAT NO LIGHTS WERE LEFT ON. I WILL TAKE THE CAR TO THE DEALERSHIP TO SEE IF THEY CAN DETERMINE THE PROBLEM. I AM CONCERNED BECAUSE I CANNOT DEPEND ON THIS CAR TO START WHENEVER I GO TO DRIVE IT
#11404977 |
ELECTRICAL POWER FAILURES SUBARU OUTBACK 2020 ON 5 DIFFERENT OCCASIONS IN THE PAST 10 MONTHS OUR NEW 2020 SUBARU OUTBACK HAS FAILED TO START AND WE HAVE BEEN STRANDED. THERE WAS NO ELECTRICAL POWER. EVERY TIME: 'THE CAR HAD BEEN DRIVEN REGULARLY, INCLUDING ON THE PRIOR DAY. 'WHEN WE TRIED TO START THE CAR, THE BATTERY WAS DEAD. WE HAD NEVER LEFT LIGHTS ON, DOORS OPEN ETC. 'THE CAR JUMP STARTED EASILY AND THEN WOULD BEHAVE NORMALLY FOR WEEKS OR MONTHS. EPISODE 1 5.15.20 LOCAL DEALERSHIP TESTED AND FOUND NO PROBLEMS EPISODE 2 5.22.20 LOCAL DEALERSHIP REPLACED BATTERY EPISODE 3 1.11.21 TO 1.19.21 LOCAL DEALER HAD CAR FOR 8 DAYS. THEY WORKED WITH SUBARU NATIONAL HEADQUARTERS ENGINEERS. NO PROBLEMS FOUND. NO LOANER CAR PROVIDED EPISODE 4. 3.21.21 JUMP STARTED. SUBARU CONTACTED. I KEPT THE CAR WAITING ADVICE FROM SUBARU. CAR WENT WELL FOR 2 DAYS EPISODE 5 3.23.21 DIED AGAIN....
#11404678 |
VEHICLE HAS HAD MULTIPLE DOCUMENTED INCIDENTS OF THE INFOTAINMENT SYSTEM CRASHING OR GOING DARK AND BEING UNRESPONSIVE. TODAY DURING ANOTHER EPISODE THE VEHICLES ADAPTIVE CRUISE CONTROL COULD NOT BE TURNED OFF. THE VEHICLE WOULD NOT COME OUT OF CRUISE AND CONTINUED TO DRIVE AT SPEED. PLACED VEHICLE IN NEUTRAL WHILE ON THE HIGHWAY TO RESTART THE ENGINE AND ELECTRICAL SYSTEM. THE ENTIRETY OF ELECTRICAL CONTROLS WERE UNRESPONSIVE. THE INFOTAINMENT CRASHING AND BECOMING INOPERABLE ARE A RELATIVELY COMMON EXPERIENCE, BUT THIS IS THE FIRST TIME WE EXPERIENCED LOSS OF VEHICLE CONTROL.
#11404096 |
PURCHASED CAR FROM DEALERSHIP,PARKED 10 HOURS, BATTERY DEAD.
#11403907 |
ON MARCH 1, 2021 VEHICLE HAD 4992 MILES ON IT AND VEHICLE WOULD NOT START. HAD TO CALL ROADSIDE ASSISTANCE AND HAVE VEHICLE JUMPED. TOOK TO DEALER, THEY SAID BATTERY, ALTERNATOR AND STARTER, TESTED GOOD. ON MARCH 17TH, VEHICLE HAD TO BE JUMP STARTED. ON MARCH 18TH, VEHICLE HAD TO BE JUMP STARTED TWICE IN THE SAME DAY. ON MARCH 19TH, VEHICLE HAD TO BE JUMP STARTED AND TAKEN TO DEALER. VEHICLE NOW HAS 5192 MILES. ON MARCH 19, 2021, A CASE WAS OPENED WITH SUBARU OF AMERICA.
#11403475 |
BATTERY DIES. THE CAR IS LITTLE OVER 1 YEAR OLD, THE BATTERY DIED AND IT HAD TO BE TOWED SEPTEMBER 2020, DEALER CHARGED IT UP, THE BATTERY DIED AGAIN IN JANUARY 2021 AND DEALER REPLACED WITH A NEW BATTERY. THE CONTROL PANEL HAS GONE "BLACK" SEVERAL TIMES NO STATUS SHOWS.
#11403534 |
MY CAR HAS 6700 MILES AND THE BATTERY COMPLETELY DIED. AFTER HAVING IT JUMP STARTED BY CSAA, I DROVE IT TO SUBARU. THE SERVICE MANAGER ACKNOWLEDGED THAT SUBARU WAS HAVING ELECTRICAL PROBLEMS WITH THEIR CARS.
#11403304 |
I ATTEMPTED TO START THE CAR IN THE MORNING AND THE BATTERY WAS TOO WEAK. I CHARGED THE BATTERY AND LET THE CAR RUN 15 MINUTES. FOUR DAYS LATER, WHEN I ATTEMPTED TO START THE CAR, THE BATTERY WAS TOO WEAK AGAIN. I FOUND REFERENCE TO THIS AS AN ISSUE POSSIBLY KNOWN TO SUBARU OF AMERICA WITH RECOMMENDATION TO REPORT TO NHTSA.
#11403121 |
BATTERY GOES DEAD WHEN DON'T DRIVE IT WEEKLY. PURCHASED NEW FROM DEALER IN JUNE 2020. HAVE HAD AAA OUT TWICE TO JUMP THE BATTERY. HAVE BEEN TOLD BY AAA AND DEALERSHIP TO DRIVE THE CAR OR START IT AND LET IT RUN FOR 30 MINUTES EVERY COUPLE OF DAYS TO KEEP BATTERY CHARGED BECAUSE ELECTRONICS DRAIN THE BATTERY. CAR WAS IN GARAGE.
#11400345 |
MY OUTBACK WAS BOUGHT NEW LESS THAN 6 MONTHS AGO AND NOW THE CAR BATTERY WILL NOT HOLD A CHARGE. MY CAR ONLY HAS ABOUT 3,000 MILES ON IT, IT'S USED MOSTLY FOR CITY DRIVING. ONE MORNING MY CAR WAS COMPLETELY DEAD IN OUR DRIVEWAY, NOTHING WOULD TURN ON, SO WE JUMPED THE CAR BATTERY AND IT WORKED FINE THE REST OF THE DAY. WHEN THE CAR TURNED ON, NO LIGHTS WERE ON TO INDICATE THAT THE BATTERY HAD BEEN DRAINED DUE TO LIGHTS BEING KEPT ON. THE NEXT MORNING THE CAR WAS COMPLETELY DEAD AGAIN. WE JUMPED THE CAR AGAIN, BUT AFTER NOT BEING USED FOR SEVERAL HOURS THE CAR BATTERY WAS AGAIN COMPLETELY DEAD. WE ARE TAKING IT TO THE DEALERSHIP BUT IT APPEARS THERE IS ALREADY A LAWSUIT AGAINST SUBARU FOR THE SAME THING HAPPENING IN OTHER 2016-2020 OUTBACKS.
#11398819 |
I PURCHASED A NEW 2020 OUTBACK ONYX XT IN FALL 2019. IT GENERALLY HAD NO ISSUES AND RAN FINE WITH NORMAL DRIVING (EG DRIVING TO WORK AND ERRANDS EVERY DAY OR TWO). FALL OF 2020 (CAR AROUND 10,000 MILES) THE CAR RANDOMLY WAS FULLY DEAD (COULDN'T UNLOCK DOORS OR START THE ENGINE) ONE MORNING AFTER HAVING BEEN DRIVEN NORMALLY ONE OR TWO DAYS BEFORE. I JUMP STARTED THE CAR, DROVE IT FOR AN HOUR, AND THE BATTERY SEEMINGLY DID NOT CHARGE - THE CAR DIED IMMEDIATELY AFTER THE CAR WAS TURNED OFF AND IT COULD NOT BE LOCKED/UNLOCKED/STARTED/ETC. THE CAR WAS JUMP STARTED AGAIN AND BROUGHT TO THE DEALER WHO DIAGNOSED A FAULTY BATTERY UNIT WHICH WAS REPLACED UNDER WARRANTY. THE CAR THEN WORKED NORMALLY UNTIL EARLY 2021, WHEN THE ISSUE REPEATED ITSELF - FOR NO APPARENT REASON, THE CAR DIED, AFTER HAVING WORKED FINE THE DAY OR TWO BEFORE...
#11397976 |
I PURCHASED MY 2020 OUTBACK IN MAY 2020. IN FEBRUARY 2021, I HAD ABOUT 5400 MILES ON THE CAR WHEN THE BATTERY SEEMED TO DIE. ADMITTEDLY THE TEMPERATURES WERE COLD AND THE CAR WAS OUTSIDE FOR 48 HOURS WITHOUT BEING DRIVEN. I WAS UNABLE TO SUCCESSFULLY JUMPSTART THE CAR WHEN I ATTEMPTED TO DO SO ONE WEEK LATER. THE TEMPERATURE THAT DAY WAS IN THE UPPER 20S. I TRIED AGAIN 3 DAYS LATER WHEN THE TEMPERATURE WAS ABOUT 40. I SUCCESSFULLY JUMPSTARTED IT THAT DAY AND I LET IT IDLE FOR 20 MINUTES. THE NEXT MORNING, IT WOULD NOT START AGAIN SO I HAD TO JUMPSTART IT ONCE AGAIN. THIS TIME I IDLED IT FOR 20 MINUTES IN THE MORNING AND 20 MINUTES IN THE AFTERNOON (IT STARTED WITHOUT A JUMP IN THE AFTERNOON). THE NEXT MORNING IT ONCE AGAIN REQUIRED JUMPSTARTING. I LET IT IDLE FOR 20 MINUTES IN...
#11397596 |
MY CAR IS LESS THAN 1 YEAR OLD AND ONLY HAS 3200 MILES. THE BATTERY HAS DIED TWICE IN THAT TIME AND NEEDED TO BE JUMPED. LAST TIME WAS FEB 23 2021
#11397437 |
NEED IMO SHE SCHEME
#11396616 |
BATTERY DRAIN, SEEMS TO BE UNDIAGNOSABLE. QUICK GOOGLE SEARCH SHOW LAWSUITS REGARDING THIS ISSUE.
#11395743 |
CAR HAD BEEN RUNNING FINE SINCE PURCHASED NEW IN AUG 2020. I HAD A NORMAL 6 MONTH SERVICE APPOINTMENT FOR MONDAY FEB 8, 2021. ON SUNDAY FEB 7, 2021 CAR WOULDN'T START. I CALLED ROADSIDE ASSISTANCE AND THEY CAME TO MY HOME AND USED A BATTERY STARTER TO JUMP START THE CAR. I LET THE CAR RUN FOR 30 MINUTES TO CHARGE THE BATTERY. THE NEXT DAY THE CAR STARTED FINE SO I WENT TO THE DEALERSHIP FOR THE SCHEDULED SERVICE APPOINTMENT. I ASKED THEM TO CHECK THE BATTERY BECAUSE THE CAR HAD TO BE JUMP STARTED THE DAY BEFORE. WHEN THE SERVICE WAS COMPLETE I WAS TOLD THAT THE BATTERY CHECKED OUT FINE. REFER TO ITEM #5 ON ATTACHED SERVICE REPORT. I DROVE THE CAR HOME. ON WEDNESDAY FEB 10, 2021 I TRIED TO START THE CAR BUT IT WOULDN'T START. ROADSIDE ASSISTANCE CAME TO MY HOME AND JUMP...
#11395632 |
CAR WILL NOT START. BATTERY IS DEAD. WE DROVE IT MONDAY AND IT WAS FINE. WE DID NOT USE LIGHTS AND MADE SURE EVERYTHING WAS OFF. TODAY, IT WOULD NOT START. BATTERY WAS DEAD!
#11394785 |
TL* THE CONTACT OWNS A 2020 SUBARU OUTBACK. THE CONTACT STATED THAT THE DOORS FAILED TO OPEN WITH THE KEY FOB. THE CONTACT NOTICED THAT THE BATTERY WAS DRAINED. THE CONTACT CALLED DON MILLER SUBARU WEST (5822 ODANA RD, MADISON, WI 53719; (608) 442-3200) AND WAS INFORMED TO START THE VEHICLE MORE FREQUENTLY SO THAT THE BATTERY WOULD RECHARGE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. THE VIN WAS INVALID.
#11394423 |
I'VE HAD RECURRING ISSUES WITH MY BATTERY DYING. I'VE REPORTED PREVIOUS ISSUES ON HERE TO SHOW THAT IT IS RECURRING. I DON'T DRIVE THAT OFTEN BECAUSE I'M WORKING REMOTELY RIGHT NOW BUT DROVE 90 MILES IN A SINGLE TRIP ON FRIDAY, JAN. 22. ON SATURDAY, JAN. 23 MY VEHICLE WOULDN'T START BECAUSE THE BATTERY WAS DEAD. I NOW CARRY A BATTERY JUMPER BECAUSE OF PREVIOUS ISSUES SO I JUMPED THE VEHICLE AND DROVE ABOUT 50 MILES. ON SUNDAY, THE VEHICLE STARTED FINE SO I DROVE MY 90 MILE RETURN TRIP. THE VEHICLE WAS NOT USED MUCH BUT I MADE SURE IT WOULD START EACH DAY AND TOOK A SHORT TRIP IN THE MIDDLE OF THE WEEK. YESTERDAY, FEBRUARY 2, THE BATTERY WAS DEAD AGAIN. INSTEAD OF JUMPING IT, I'M GOING TO HAVE IT TOWED TO THE DEALERSHIP SO THEY CAN TROUBLESHOOT. THEY HAVE TROUBLESHOOTED IT TWICE BEFORE AND HAVE NOT...
#11391009 |
THE BATTERY DIED WITH ONLY ABOUT 6500 MILES ON THE CAR. THE CAR WAS LAST DRIVEN 48 HOUR AGO. NOTHING WAS LEFT ON. THE VEHICLE WAS IN A WARM GARAGE SINCE IT WAS LAST DRIVEN.
#11390290 |
WINDOW MOTORS DON'T WORK PROPERLY. GET STUCK IN THE DOWN POSITION OR WHEN ROLLING DOWN WILL POP BACK UP AND DOWN BEFORE GETTING STUCK IN THE DOWN POSITION. I HAVE HAD ONE MOTOR ON DRIVER SIDE REPLACED AND AM NOW NEEDING THE DRIVER SIDE REPLACED AGAIN ALONG WITH PASSENGER SIDE.
#11390292 |
INFOTAINMENT CENTER SCREENS BLACK OUT OR DON'T WORK AT ALL. DEALER HAS DONE TWO UPDATES ON TWO SEPARATE OCCASIONS.
#11389888 |
MY 2020 SUBARU OUTBACK IS JUST OVER A YEAR OLD AND HAS JUST OVER 15,000 MILES ON IT. IN THE LAST MONTH, THE BATTERY HAS DIED 4 TIMES CAUSING ME TO BE STRANDED. THE CAUSE OF THE BATTERY DYING IS VERY MINOR ELECTRICAL USAGE WHEN THE CAR IS OFF, RESULTING IN THE CAR NOT STARTING.
#11388596 |
WHEN APPLE CARPLAY IS BEING USED, THE MULTIMEDIA DISPLAY HAS FROZEN SEVERAL TIMES AND WHEN IT FREEZES, THE RESETS ITSELF TO A BLACK SCREEN. ONCE IT RESETS TO A BLACK SCREEN, THE EYESIGHT IS DISABLED AND RAB (REVERSE AUTOMATIC BRAKING) IS DISABLED. I HAVE HAD A MOMENT WHERE THE SCREEN WAS COMPLETELY BLACK AND BOTH THINGS WERE DISABLED FOR OVER 15 MINUTES WHILE I WAS DRIVING. UNTIL THE MOMENT I TURNED OFF THE CAR DID IT STOP SHOWING THE ISSUE BUT THIS WASN'T THE FIRST INSTANCE OF IT HAPPENING. THE MOMENT I DO NEED THE EYESIGHT WOULD BE TOO LATE SINCE IT'S DISABLED. I'VE RECORDED SEVERAL VIDEOS OF THIS HAPPENING AND I'VE TAKEN IT TO THE DEALERSHIP BUT THEY TELL ME NOTHING CAN BE DONE SINCE THEY CAN'T DUPLICATE THE ISSUE AND THAT THE VIDEO RECORDING IS "HYPOTHETICAL." I'VE UPLOADED SOME OF THE VIDEOS I'VE RECORDED ONTO YOUTUBE FOR YOU...
#11386828 |
DEAD BATTERY, LESS THAN 14,000 MILES ON THE CAR, 14 MONTHS SINCE PURCHASE; CAR IS KEPT IN A HEATED GARAGE AND THEREFORE NOT SUBJECTED TO TEMPERATURE EXTREMES
#11384977 |
ON TUESDAY 12/22/20 AT APPROX 3 PM I GOT IN MY CAR TO RUN AN ERRAND AND IT WOULDN'T START. I HAD MOVED IT THE EVENING BEFORE FROM THE STREET TO THE DRIVEWAY. I DID NOT OPEN ANYTHING BUT THE DRIVERS SIDE DOOR AND LOCKED IT WHEN I EXITED THE VEHICLE. I HAD NOT USED THE LIFT GATE IN THE LAST FEW DAYS AND ALL DOORS WERE CLOSED. I HAD NOT TURNED ON ANY INTERIOR LIGHT EITHER OR HEADLIGHTS. I HAD IT JUMPED THE NEXT MORNING AND IT STARTED.
#11384978 |
I WENT OUT THIS MORNING 12/26/2020 AND THE CAR WON'T START AGAIN. BECAUSE OF THE PREVIOUS PROBLEM ON 12/22/20 WHICH I HAVE REPORTED. I MADE SURE EVERYTHING WAS CLOSED AND LOCKED SECURELY AND ALL LIGHTS WERE OFF. PRIOR TO THE 12/22/20 INCIDENT, I HAD 2 PREVIOUS INCIDENTS SINCE PURCHASING THE CAR. ONE PREVIOUS INCIDENT INVOLVED A BATTERY DRAIN (I DO NOT REMEMBER THE DATE) BECAUSE THE CABIN LIGHT WAS LEFT ON OVERNIGHT. THE BATTERY DRAINAGE PREVENTION FUNCTION SHOULD HAVE KEPT THAT FROM HAPPENING BUT DID NOT. ALSO, ON APPROX. 9/1/20, I RECEIVED AN EMAIL FROM SUBARU ABOUT A SOFTWARE UPDATE. I TRIED TO UPDATE THE SOFTWARE BUT THE PROCESS WOULDN'T COMPLETE FOR SOME REASON. WITHIN A FEW HOURS I RECEIVED ANOTHER EMAIL SAYING TO DISREGARD THE PREVIOUS ONE AND THAT THERE WAS AN ISSUE WITH THE UPDATE. THE ISSUE LEFT ME WITHOUT ANY DISPLAY. I TOOK THE VEHICLE IN AND...
#11384986 |
ON APPROX. 8/22/20 I RECEIVED AN EMAIL OR TEXT FROM SUBARU OR STARLINK, I DON'T REMEMBER, ABOUT A SOFTWARE UPDATE. I TRIED TO UPDATE THE SOFTWARE BUT THE PROCESS WOULDN'T COMPLETE FOR SOME REASON. WITHIN A FEW HOURS I RECEIVED ANOTHER EMAIL SAYING TO DISREGARD THE PREVIOUS ONE AND THAT THERE WAS AN ISSUE WITH THE UPDATE. THE ISSUE LEFT ME WITHOUT ANY DISPLAY. I TOOK THE VEHICLE IN AND HAD TO HAVE THE WHOLE RADIO REPLACED. THE VEHICLE WAS PARKED IN MY DRIVEWAY.
#11384884 |
ON THE 21ST OF DECEMBER THE BATTERY IN MY OUTBACK WENT DEAD. I TOOK IT INTO THE LOCAL DEALERSHIP AND THEY RECHARGED THE BATTERY. WHEN I TRIED TO START THE CAR TWO DAYS LATER, THE BATTERY WAS DEAD AGAIN. I HAVE AN APPOINTMENT TO TAKE IT BACK TO THE DEALERSHIP ON THE 29TH OF DECEMBER. BOTH TIMES, THE CAR WAS STARTED 10-12 HOURS BEFORE.
#11384264 |
THE BATTERY STARTED FAILING AFTER LESS THAN 8000 MILES ON THE CAR THAT IS LESS THAN A YEAR OLD. IT LEFT US STRANDED MULTIPLE TIMES AND JUMP START WAS REQUIRED. ONCE UPON JUMP STARTING THE CAR THE POWER STEERING WAS NOT FUNCTIONAL. MULTIPLE TIMES THE AIRBAG FAILURE INDICATOR STAYED ON FOR THE ENTIRE TRIP. INITIALLY IT WAS NOT CLEAR TO ME WHAT IS GOING ON AS THE WHOLE ELECTRICAL SYSTEM WENT HAYWIRE AND THE CAR WAS PRODUCING A CLATTERING NOISE INSTEAD OF THE USUAL STARTING NOISE. EVENTUALLY I TESTED THE BATTERY AND IT BECAME EVIDENT THAT IT FAILED. THERE ARE MANY SUCH REPORTS ON THE INTERNET AND ALSO CLASS ACTION LAWSUITS AGAINST SUBARU DUE TO THEIR FAILURE TO ADDRESS THE UNDERLYING DESIGN FLAWS OF THE CAR. I HOPE THAT THE NHTSA WILL FORCE SUBARU TO PROPERLY ANALYZE THE PROBLEM, COME UP WITH A PROPER FIX AND ISSUE A RECALL TO...
#11383067 |
DID NOT DRIVE CAR FOR 2 WEEKS, BATTERY DEAD.
#11378617 |
ON OCTOBER 11, 2020 THE CAR BATTERY DIED. I GOT A JUMP FROM SUBARU SERVICE ON 10/12/20 AND BROUGHT IT TO SUBARU STAMFORD FOR SERVICE. THE TAILGATE OPEN/CLOSE SWITCH WAS STUCK IN THE ON POSITION AND MAY HAVE CAUSED THE BATTERY TO DRAIN. THE SWITCH WAS REPLACED. ON 12/6/20 THE CAR BATTERY DIED AGAIN. I GOT A JUMP FROM SUBARU SERVICE AND THEN DROVE THE CAR FOR 20 MINUTES. ONE HOUR LATER THE BATTERY WAS DEAD. ON 12/7/20 I JUMPED THE BATTERY AND TOOK IT TO SUBARU STAMFORD FOR SERVICE. THE MECHANIC CHECKED ALL ELECTRICAL SYSTEMS AND FOUND NO ISSUES. I ASKED TO HAVE THE BATTERY REPLACED WHICH WAS DONE. NOTE THAT THESE TWO INCIDENTS OCCURRED WHILE I LIVED AT 171 COURTLAND AVE, STAMFORD, CT. I AM MOVING PERMANENTLY TO LONGMONT COLORADO ON 12/13/20.
#11376777 |
INFOTAINMENT SYSTEM REPLACED CONTROLLING COMPUTER ON APRIL 17, 2020 AND ON JULY 16, 2020 AN UPDATE WAS PERFORMED DUE TO SYSTEM GOING BLACK
#11376825 |
I PICKED UP MY CAR , DRIVE IT HOME (227 MILES) ON 11/24/2020. THE NEXT MORNING THE BATTERY WAS DEAD AND I WAS UNABLE TO OPEN THE HATCHBACK. WE CHARGED THE BATTERY, SHOWED FULLY CHARGED BUT WOULD NOT START. JUMP STARTED IT, DROVE IT 10 MILES ( ON OK FROM SUBARU SALESMAN) THE ENTIRE TIME IT SHOWED ENGINE LIGHT ON AND EMERGENCY BRAKE ON ( THE BRAKE HAS BEEN RELEASED) AND THE SAFETY OPTIONS WERE DISABLED. THIS MORNING THE CAR WOULD NOT START AGAIN. SO FAR, THE INLY RESPONSE FROM THE SALESMAN AND SERVICE DEPT IS THAT THEY HAVE NO IDEA WHAT THE PROBLEM COULD BE. I WAS PROMISED THEY WOULD RESEARCH THE PROBLEM AND CALL US, SO FAR HAVEN'T HEARD FROM THEM.
#11376826 |
WHEN ENTERING THE VEHICLE AND ATTEMPTING TO TURN IT ON, THE CAR WOULD NOT START (NOVEMBER 20, 2020) THE CAR REQUIRED A JUMP TO GET THE ENGINE TO START. TOOK IT INTO THE SUBARU DEALERSHIP WHO TESTED THE BATTERY AND SAID THE BATTERY WAS FINE & THEY CHARGED THE BATTERY BACK UP. (NOVEMBER 24, 2020). THE FOLLOWING MORNING (NOVEMBER 25, 2020) THE BATTERY WAS DEAD AGAIN AND HAD TO JUMP THE CAR. OVER THE FOLLOWING 36 HOURS ANYTIME I DROVE SOMEWHERE, TURNED IT OFF, IT REQUIRED A JUMP TO START IT AGAIN. TODAY (NOVEMBER 28, 2020) WE TOOK THE CAR INTO THE DEALERSHIP AGAIN FOR ANALYSIS. THEY JUST PUT ANOTHER OEM BATTERY BACK IN THE CAR AND SAID THEY ARE NOT SURE WHAT THE ISSUE IS.
#11376507 |
CAR WON'T START. FIRST TIME THIS HAPPENED WAS AT 4000 MILES. CHANGED POSITION OF SHIFT LEVER TO N AND P UNTIL ABLE TO GET STARTED. WENT TO DEALER TO HAVE BATTERY CHECKED BUT THEY SAID IT WAS OK. NOW AT 6000 MILES COMPLETELY DEAD IN GARAGE. CAR HAD NOT BEEN DRIVEN FOR 3 OR 4 DAYS. HAVING IT TOWED TO DEALER.
#11376523 |
VEHICLE PURCHASED IN MARCH. HAVE BEEN DRIVING LESS DUE TO COVID. LAST TRIP WAS OCTOBER 15TH FOR 6 MONTH BABY APPOINTMENT. FOUND THAT CAR WOULDN'T START AND ELECTRONICS NOT WORKING ON NOVEMBER 26TH. SUSPECT DEAD BATTERY AND READ ONLINE ABOUT OUTBACK ELECTRONIC ISSUES.
#11376287 |
MY 2020 OUTBACK WHICH IS ONLY 5 MONTHS OLD HAD THE BATTERY DRAIN ON TWO SEPARATE OCCASIONS. BOTH TIMES I HAD TO JUMP THE CAR IN ORDER FOR IT TO START. THIS ONLY SEEMS TO HAPPEN WHEN THE CAR SITS FOR MORE THAN THREE DAYS. IF I DRIVE THE CAR EVERY DAY, THERE DOES NOT SEEM TO BE A PROBLEM. I BROUGHT THE CAR TO THE SUBARU DEALER TO BE CHECKED OUT AND THEY SAID 'WHAT DO YOU WANT ME TO DO, I DID NOT MAKE THE CAR'. THIS IS A TOTALLY UNACCEPTABLE PROBLEM. WHAT GOOD IS A BRAND NEW CAR THAT CANNOT SIT THREE DAYS WITHOUT A JUMP START.
#11376163 |
WE PURCHASED OUR NEW 2020 OUTBACK LESS THAN A MONTH AGO AND HAVE HAD THE BATTERY DIE 4 SEPARATE TIMES ALREADY. I HAVE HAD TO JUMP START TO REVIVE. WE'VE TAKEN BACK TO THE DEALERSHIP ONCE AND THEY WERE UNABLE TO DIAGNOSE ANY PROBLEM AND NOTHING HAS BEEN REPLACED YET.
#11375827 |
I BOUGHT MY 2020 SUBARU OUTBACK WITH 300 MILES AND CURRENTLY ONLY HAVE 4000 MILES IN IT AND MY CAR WON'T START I EVEN GOT IT SERVICED 2 WEEKS AGO. IT WAS SITTING IN MY DRIVEWAY AS USUAL FOR A NIGHT AND THE NEXT DAY IT WOULDN'T START.
#11374900 |
WHILE INTERACTING WITH THE REAR OF THE CAR WHILE IT WAS PARKED AND SHUT OFF, I HAD ACCIDENTLY TRIGGERED THE "HANDS-FREE POWER REAR GATE" FEATURE AND THE GATE BEGAN TO OPEN. RATHER THAN WAIT FOR THE TAIL GATE TO FULLY OPEN, I GENTLY PUSHED THE REAR TAIL GATE AGAINST THE AUTOMATIC OPENING BACK INTO THE CLOSED POSITION. AT THIS POINT, THE CAR BEEPED AT ME THREE TIMES AND THE REAR TAIL GATE WOULD NO LONGER LATCH ITSELF CLOSED, EVEN WHEN CLOSED MANUALLY. I WAS FORCED TO DRIVE THE VEHICLE WITH THE TAIL GATE UNSECURED, IT WOULD OPEN ITSELF WHILE DRIVING BECAUSE THE LATCH WOULD NOT ENGAGE AND HOLD IT CLOSED.

Other 2020 SUBARU OUTBACK Problem Areas

Visibilitywiper 313 complaints Unknown Or Other 150 complaints Visibilitywindshield 64 complaints Engine 44 complaints Power Train 41 complaints Forward Collision Avoidance Warnings 27 complaints Forward Collision Avoidance Automatic Emergency Braking 25 complaints Air Bags 18 complaints Forward Collision Avoidance Adaptive Cruise Control 18 complaints Vehicle Speed Control 17 complaints Structurebody 16 complaints Exterior Lighting 15 complaints Service Brakes 15 complaints Fuelpropulsion System 12 complaints Lane Departure Warning 12 complaints Steering 12 complaints Lane Departure Blind Spot Detection 8 complaints Back Over Prevention Rearview System Braking 5 complaints Electrical System12v24v48v Battery 5 complaints Visibility 5 complaints Lane Departure Assist 4 complaints Wheels 4 complaints Seats 3 complaints Suspension 3 complaints Back Over Prevention 2 complaints Back Over Prevention Warnings 2 complaints Electronic Stability Control Esc 2 complaints Engine And Engine Cooling 2 complaints Structurebodyhatchbackliftgate 2 complaints Air Bagssensoroccupant Classificationfront Passenger 1 complaint Electrical System Instrument Clusterpanel 1 complaint Electrical Systemadas 1 complaint Electrical Systemwiringconnectorsplugsaccesory Power Outletjackportusbsaecigarette Lighter 1 complaint Engine And Engine Coolingengineengine Control Module Ecuecm 1 complaint Equipmentelectricalinfotainment 1 complaint Exterior Lightingbrake Lights 1 complaint Firerelated 1 complaint Forward Collision Avoidance 1 complaint Fuel System Gasolinedeliveryfuel Pump 1 complaint Latcheslockslinkagesdoorslatch 1 complaint Latcheslockslinkageshatchbackliftgatelock 1 complaint Parking Brake 1 complaint Power Trainautomatic Transmission 1 complaint Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 1 complaint Power Trainautomatic Transmissioninternalcvt 1 complaint Seat Belts 1 complaint Structure 1 complaint Structurebodyhatchbackliftgatesupport Devicestrut 1 complaint Structurebodytailgate 1 complaint Vehicle Speed Controlaccelerator Pedal 1 complaint Visibilityrearview Mirrorsdevices 1 complaint Visibilityrearview Mirrorsdevicesexterior 1 complaint
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