NHTSA Complaint #11376287 — 2020 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11376287
Vehicle	2020 SUBARU OUTBACK
Component	ELECTRICAL SYSTEM
Date of Incident	November 14, 2020
Date Filed	November 25, 2020
Mileage	14,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

MY 2020 OUTBACK WHICH IS ONLY 5 MONTHS OLD HAD THE BATTERY DRAIN ON TWO SEPARATE OCCASIONS. BOTH TIMES I HAD TO JUMP THE CAR IN ORDER FOR IT TO START. THIS ONLY SEEMS TO HAPPEN WHEN THE CAR SITS FOR MORE THAN THREE DAYS. IF I DRIVE THE CAR EVERY DAY, THERE DOES NOT SEEM TO BE A PROBLEM. I BROUGHT THE CAR TO THE SUBARU DEALER TO BE CHECKED OUT AND THEY SAID 'WHAT DO YOU WANT ME TO DO, I DID NOT MAKE THE CAR'. THIS IS A TOTALLY UNACCEPTABLE PROBLEM. WHAT GOOD IS A BRAND NEW CAR THAT CANNOT SIT THREE DAYS WITHOUT A JUMP START.

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