NHTSA Complaint #11404977 — 2020 SUBARU OUTBACK
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11404977 |
| Vehicle | 2020 SUBARU OUTBACK |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 4,141 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IN |
Consumer Description
ELECTRICAL POWER FAILURES SUBARU OUTBACK 2020 ON 5 DIFFERENT OCCASIONS IN THE PAST 10 MONTHS OUR NEW 2020 SUBARU OUTBACK HAS FAILED TO START AND WE HAVE BEEN STRANDED. THERE WAS NO ELECTRICAL POWER. EVERY TIME: 'THE CAR HAD BEEN DRIVEN REGULARLY, INCLUDING ON THE PRIOR DAY. 'WHEN WE TRIED TO START THE CAR, THE BATTERY WAS DEAD. WE HAD NEVER LEFT LIGHTS ON, DOORS OPEN ETC. 'THE CAR JUMP STARTED EASILY AND THEN WOULD BEHAVE NORMALLY FOR WEEKS OR MONTHS. EPISODE 1 5.15.20 LOCAL DEALERSHIP TESTED AND FOUND NO PROBLEMS EPISODE 2 5.22.20 LOCAL DEALERSHIP REPLACED BATTERY EPISODE 3 1.11.21 TO 1.19.21 LOCAL DEALER HAD CAR FOR 8 DAYS. THEY WORKED WITH SUBARU NATIONAL HEADQUARTERS ENGINEERS. NO PROBLEMS FOUND. NO LOANER CAR PROVIDED EPISODE 4. 3.21.21 JUMP STARTED. SUBARU CONTACTED. I KEPT THE CAR WAITING ADVICE FROM SUBARU. CAR WENT WELL FOR 2 DAYS EPISODE 5 3.23.21 DIED AGAIN. SUBARU CONTACTED. I KEPT THE CAR WAITING ADVICE FROM SUBARU. HAVE NOT RESTARTED. I WANT THE CAR REPLACED.
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