2020 SUBARU OUTBACK Electrical System Problems

251 NHTSA complaints on file

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All Electrical System Complaints — Page 5

#11374180 |
I BOUGHT A 2020 SUBARU OUTBACK XT IN MARCH. IT WAS THE LAST SPECIAL ORDER FROM AUTO NATION BEFORE THEY SHUT DOWN FOR COVID. I DROVE IT VERY LITTLE AS WE WERE BASICALLY HOME BOUND AND THEN FOR SHOPPING, GOLF AND MEETINGS. IT IS NOW NOVEMBER AND I HAVE UNDER TWO THOUSAND MILES DRIVEN. THE CAR WENT COMPLETELY DEAD ON SEPTEMBER 17TH AND NOW AGAIN ON NOVEMBER 10TH. IT DIED BOTH TIMES INSIDE MY GARAGE AND THE FRONT DRIVERS DOOR WAS THE ONLY THING TO OPEN. IT DID JUMP AND WORK IN BETWEEN THOSE DATES. I AM NOW READING ABOUT ALL THE CLASS ACTION LAW SUITS AND BATTERY AND ELECTRICAL PROBLEMS WITH THE OUTBACK. SUBARU SUGGESTED THAT I NEEDED TO DRIVE MY CAR EVERY DAY TO KEEP THIS FROM HAPPENING. THAT IS A LUDICROUS IDEA AND SOMETHING I HAVE NEVER HAD TO DO WITH ANY OTHER CAR I HAVE OWNED....
#11373916 |
MY CAR BATTERY HAS DIED THREE CONSECUTIVE DAYS. TOOK IT TO THE DEALER AND THEY REPLACED THE BATTERY THE SECOND DAY BUT BATTERY DIED AGAIN OVERNIGHT.
#11374064 |
NEW 2020 SUBARU OUTBACK BATTERY HAS GONE DEAD. ONLY 2300 MILES ON VEHICLE. CAR WAS LAST DRIVEN ON SUNDAY. WOULD NOT START ON TUESDAY EVENING. ALL ELECTRICAL SYSTEMS DEAD.
#11366425 |
BATTERY FAILED WITHIN 1 MONTH OF NEW CAR PURCHASE. TECHNICIAN INITIALLY SAID IT WAS DUE TO REAR DOME LIGHT BEING LEFT ON (DID NOT THINK THIS WAS THE CASE). AFTER REPEATEDLY RETURNING TO THE CAR IN THE MORNINGS TO FIND DRAINED BATTERY, HAD TO PURCHASE BACK UP JUMPING DEVICE TO ENSURE I'D BE ABLE TO USE VEHICLE DAILY. THE CAR WAS BROUGHT BACK TO THE DEALERSHIP 2 MORE TIMES (WITHIN WEEKS OF THE INITIAL PROBLEM) AFTER NEEDING TO JUMP THE CAR TO START IT. NO ELECTRICAL PROBLEM WAS FOUND AND BATTERY WAS DEEMED TO BE "OK" PER THEIR TEST. THEN ONE MORNING WHILE STARTING THE CAR, THE DASH LIGHTS STARTED ALL TO FLASH, AN AUDIBLE CLICKING NOISE AND HATCH MOTOR COULD BE HEARD TRYING TO OPEN AND REMAINED STUCK IN THAT MODE UNTIL THE BATTERY DIED (CAR NEVER STARTED). CAR TOWED TO DEALERSHIP FOR 3RD TIME IN A MONTH AND...
#11365328 |
BATTER IS DEAD AFTER 10 MONTHS, 7500 MILES. SEEMS AS IF THERE IS SOMETHING FAULTY WITH THE ELECTRICAL SYSTEM THAT IS PULLING POWER OFF OF THE BATTERY WHEN THE CAR IS OFF. I'VE GONE OUT TO THE CAR 5 TIMES NOW OVER THE PAST FEW MONTHS TO A DEAD BATTERY. PROGRESSIVELY IT'S GOTTEN WORSE WITH TWO OF THE TIMES BEING JUST THIS WEEK. THIS IS CONSISTENT WITH WHAT I'M READING ABOUT PREVIOUS YEAR MODELS AS WELL. SEEMS LIKE THEY HAVE AN ELECTRICAL BUG THAT THEY'RE NOT ADDRESSING YEAR OVER YEAR.
#11363911 |
I JUST PURCHASED A 2020 SUBARU OUTBACK LTD AND WHILE DRIVING THE ENTIRE INFOCENTER WENT BLANK, AND ALL SAFETY FEATURES WAS DISENGAGED. THE SCREEN REMAINED BLANK FOR APPROX 10 SECONDS BEFORE REBOOTING. I CALLED SUABRU AMERICA AND WAS INFORMNED THAT THERE IS A CLITCH IN THE PROGRAM THAT THEY HAVE BEEN ATTEMPTING TO FIX UNSUCCESSFULLY. I BOUGHT THIS CAR DUE TO ITS SAFETY FEATURES. SHOULDN'T I HAVE BEEN INFORMED OF THIS POTENTIAL COMPUTER CRASH THAT AFFECTS THE SAFETY OF MYSELF AND MY PASSENGERS, WHICH INCLUDES MY 85 YEAR OLD MOTHER?
#11363974 |
BATTERY WAS REPLACED AFTER 5,549 MILES. VEHICLE WAS PARKED FOR 4-5 DAYS PRIOR TO 07/08/2020 AND NEED TO BE JUMPED DEALER COULD NOT FIND PROBLEM. VEHICLE WAS AGAIN PARKED FOR 4-5 DAYS PRIOR TO 10/09/2020 AGAIN THE BATTERY WAS DEAD & WAS UNABLE TO USE FOB TO UNLOCK CAR ETC, JUMPED STARTED CONTACTED SUBARU ABOUT PROBLEM
#11363782 |
THE BATTERY IS NEARLY ALWAYS DEAD AT STARTUP AND I HAVE TO JUMP IT WITH A BATTERY STARTER. THE DEALER HAD SAID THERE IS NOTHING WRONG WITH THE BATTERY ON MULTIPLE OCCASIONS, YET I HAVE TO JUMP THE CAR IN GROCERY STORE PARKING LOTS. THE CAR ONLY HAS 5300 MILES ON IT, AS WE DON'T DRIVE THAT MUCH.
#11363815 |
CAR WINDSHIELD HAD ICE OBSCURING PART OF THE EYESIGHT SYSTEM ON STARTUP. WARNING INDICATORS LIT UP INFORMING ME THAT THE EYESIGHT SYSTEM WAS DISABLED. CONCURRENT WITH THIS FAULT, THE FAILURE OF THE EYESIGHT SYSTEM WOULD NOT ALLOW ME TO RELEASE THE ELECTRONIC PARKING BRAKE LEAVING ME STRANDED IN THE SNOW.
#11363620 |
I HAVE HAD REPEATED PROBLEMS WITH MY BATTERY DYING. IT STARTED SLOWLY, AT THE BEGINNING OF THE PANDEMIC, I DIDN'T DRIVE FOR A COUPLE OF WEEKS. WHEN THE SERVICE GUY CAME OUT TO JUMP IT, HE SAID THAT I SHOULD CAN DRIVE IT AT LEAST ONCE A WEEK. I'VE BEEN DOING THAT AND I'D ONLY OCCASIONALLY HAD TO JUMP IT. NOW WITH 10 MONTHS OF OWNERSHIP AND UNDER 6,000 MILES, I HAVE TO JUMP IT EVERY DAY. WHEN I TOOK IT IN, DEALERSHIP SAID BATTERY AND ALTERNATOR WERE FINE. IF BATTERY IS FINE, MUST BE ELECTRICAL. EITHER WAY, VERY UNHAPPY WITH THIS DEFECT IN MY NEW CAR.
#11363137 |
CAR IN GARAGE OVERNIGHT AND ALL DAY. WENT TO START CAR AND BATTERY WAS COMPLETELY DEAD. NO LIGHTS WERE LEFT ON.
#11361864 |
I WAS DRIVING TO THE DEALER BECAUSE I HAD DIFFICULTY STARTING THE VEHICLE BECAUSE OF A LOW BATTERY. I STOPPED AT A STOP LIGHT IN A BUSY INTERSECTION, AND THE AUTO STOP-START SYSTEM SHUT OFF THE ENGINE. WHEN THE LIGHT CHANGED TO GREEN, I PRESSED THE ACCELERATOR AND THE ENGINE DID NOT RESTART. I WAS LEFT WITH NO POWER, IN AN UNSAFE SITUATION, WITH CARS AND TRUCKS HAVING TO SWERVE AROUND ME. I RECEIVED ROADSIDE ASSISTANCE TO JUMP-START THE VEHICLE AND THEY DROVE IT TO THE DEALER. I HAVE SINCE LEARNED THAT THE BATTERY HAD COMPLETELY FAILED AND WILL BE REPLACED UNDER WARRANTY. WE DON'T YET KNOW IF THERE ARE ANY OTHER ELECTRICAL ISSUES THAT CONTRIBUTED TO THE BATTERY FAILURE.
#11360268 |
TL* THE CONTACT OWNS A 2020 SUBARU OUTBACK. THE CONTACT STATED THAT WHEN THE VEHICLE WAS SHIFTED OUT OF PARK INTO GEAR, THE DRIVER'S AND PASSENGER'S SIDE REAR DOORS LOCKED WHILE THE REAR HATCH UNLOCKED. THE CONTACT STATED THAT WITH THE REAR HATCH UNLOCKED THE DOME LIGHT MADE IT VERY DIFFICULT TO SEE WHILE DRIVING AT NIGHT. W&L SUBARU (535 POINT TOWNSHIP DR, NORTHUMBERLAND, PA 17857 (570) 473-3432) WAS UNABLE TO FIX THE VEHICLE. THE REAR HATCH MECHANISM WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,900. Consumer stated Subaru would purchase the vehicle because of all the electrical problems.
#11355000 |
VEHICLE DIES AND HAS TO BE JUMPED EVERY TIME WE START IT. HAS BEEN ONGOING ISSUE SINCE 3/2020, AND HAS BEEN GETTING PROGRESSIVELY WORSE.
#11353980 |
MY OUTBACK WAS 2 MONTHS OLD WITH ~7900 MILES ON IT WHEN IT FAILED TO START DUE TO A DEAD BATTERY. I HAD LAST DRIVEN THE CAR 2 DAYS PRIOR. I ATTEMPTED TO JUMP WITH MY OTHER CAR & COULD NOT. ROADSIDE ASSISTANCE WAS ABLE TO JUMP START THE CAR. ROADSIDE ASSISTANCE SAID IT WAS HIS 20TH SUBARU OF THE DAY! GIVEN THE CLASS-ACTION LAWSUIT AND THE ONGOING ISSUES OF UNDERSIZED BATTERIES, I ELECTED TO INSTALL A LARGER BATTERY IN THE CAR.
#11352997 | Crash
I HAVE HAD THE CAR FOR ONLY THREE MONTHS, AND THE ENGINE HAS FAILED TO START >5 TIMES, WHILE STATIONARY. I HAVE HAD TO GET SEVERAL JUMP STARTS, AND THE BATTERY WILL RUN AGAIN FOR A FEW DAYS OR WEEKS BEFORE SEEMING TO DIE AGAIN. I TOOK THE CAR TO AN AUTOSHOP AND THEY SAID THE BATTERY SEEMED FINE TO THEM, BUT THE CAR CONTINUES TO HAVE FAILURES WITH STARTING THE ENGINE. I HAVE HAD SAFETY FEATURES DYSFUNCTION WHILE I WAS DRIVING, AND ONE OF THEM LED TO AN ACCIDENT WHILE DRIVING ON THE HIGHWAY. I HAVE BEEN STRANDED A FEW TIMES, AND LOST HOURS FROM MY JOB.
#11352035 |
I HAVE OWNED MY 2020 SUBARU OUTBACK FOR ONLY 2 MONTHS. MY CAR WILL NOW NOT START. AFTER JUMPING THE VEHICLE/ CHARGING THE BATTERY, IT WILL START AGAIN AND THEN SHUT BACK OFF. THERE APPEARS TO BE AN ELECTRICAL ISSUE THAT IS CAUSING MY BATTERY TO DRAIN VERY RAPIDLY. CHANGING THE BATTERY DOES NOT FIX THE PROBLEM. FIXING THE ELECTRICAL ISSUE IS THE ONLY SOLUTION. SUBARU HAS THIS PROBLEM WITH OUTBACKS AND ASCENTS FROM 2017 TO 2020 AND NEEDS TO ISSUE A RECALL.
#11351330 |
I HAVE LESS THAN 100 MILES ON MY 2020 SUBARU OUTBACK AND AM HAVING SERIOUS BATTERY ISSUES. I HAD DRIVEN THE VEHICLE ON A FRIDAY AND THEN WENT TO START IT ON THE FOLLOWING MONDAY AND THE BATTERY WAS DEAD. I CALLED OUT THE SUBARU STARLINK ROADSIDE ASSISTANCE TO GET THE BATTERY JUMP-STARTED, WHICH THEY DID AND I LET THE CAR RUN FOR AN ADDITIONAL TEN OR SO MINUTES TO HELP IT TO CONTINUE RECHARGING. THAT EVENING I ATTEMPTED TO START THE VEHICLE TO PARK IN THE GARAGE FOR THE EVENING AND THE BATTERY WAS DEAD, AGAIN. I NEED TO GET THE BATTERY RESTARTED, AGAIN, BUT I AM WORRIED THAT THIS WILL CONTINUE HAPPENING (CHRONIC). DO I TAKE IT 50 MILES TO THE NEAREST DEALERSHIP TO REPLACE THE BATTERY, ONLY TO HAVE THE REPLACEMENT BATTERY DO THE SAME THING? OR DO I REPLACE THE BATTERY WITH ANOTHER VENDOR?
#11350893 | Crash
TL* THE CONTACT OWNS A 2020 SUBARU OUTBACK. THE CONTACT STATED THAT UPON APPROACHING HIS DRIVEWAY, THE CONTACT HAD DEPRESSED THE BRAKE PEDAL AND COMPLETELY STOPPED HIS VEHICLE. THE STOP START FEATURE ACTIVATED AUTOMATICALLY AND THE CONTACT EXITED THE VEHICLE TO CHECK HIS MAILBOX. UPON RETRIEVING HIS MAIL, THE CONTACT TURNED AROUND TO ENTER HIS VEHICLE AND THE VEHICLE WAS GONE. UPON LOOKING FOR HIS VEHICLE, THE CONTACT DISCOVERED THAT THE VEHICLE HAD INDEPENDENTLY DRIVEN 280 FEET AND HAD COLLIDED INTO A TREE. THE AIR BAGS DEPLOYED UPON IMPACT. THE SHERIFF'S DEPARTMENT WAS NOTIFIED BUT NO POLICE REPORT WAS FILED DUE TO THE ACCIDENT HAPPENING ON PRIVATE PROPERTY. NO INJURIES WERE REPORTED AS A RESULT OF THE FAILURE. DUE TO THE ACCIDENT, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT REMAINED IN THEIR POSSESSION. THE DEALER NOR THE MANUFACTURER HAVE YET TO BE NOTIFIED OF THE FAILURE. THE...
#11349715 |
08/02/2020 SUNDAY MORNING AT 4133 MILES OUR BRAND NEW 2020 SUBARU OUTBACK THAT WE HAD FOR 1 MONTH, WOULD NOT START FROM THE CHURCH PARKING LOT. WE HAD A COMPANY JUMP START US, DROVE AROUND FOR AN HOUR AND THEN WENT HOME. WE PARKED IT AT HOME SUNDAY AFTERNOON WHERE IT STAYED UNTIL 2 DAYS LATER. 8/04/2020 TUESDAY MORNING AT 8AM I WENT TO START IT TO TAKE MY CAT TO THE VET AND IT WOULD NOT START. WE HAD TO USE A A RIDE SERVICE BECAUSE OF TIME CONSTRAINTS. 8/5/2020 WEDNESDAY WE HAD THE SAME COMPANY COME BACK OUT AND JUMP START US AGAIN. WE DROVE STRAIGHT TO THE DEALERSHIP SERVICE. WE REFUSED TO LEAVE WITH THE CAR UNTIL THEY DID SOMETHING. THEY FOUND A PARASITIC DRAW REPLACED THE BATTERY. I DOUBT THE UNDERLINING ISSUE HAS BEEN RESOLVED. THEY REPLACED A BRAND NEW BATTERY AT JUST 4,155 MILES ON...
#11348957 |
MY RADAR DETECTOR REREADS BATTERY VOLTAGE AND WHEN U WAS DRIVING DOWN THE HIGHWAY, I NOTICED THE BATTERY VOLTAGE DROPPED FROM 14.4V TO 12V WHEN EVER THE ACCELERATOR PEDAL WAS DEPRESSED. TURNING ON THE HEADLIGHTS, WIPERS OR HEATER WHILE DEPRESSING THE ACCELERATOR WILL CAUSE TO VOLTAGE TO GO BACK TO 14.4V. I DO HAVE VIDEOS SHOWING THIS ISSUE. I NOTICED A LOT OF PEOPLE ON LINE THAT DO A LOT OF CITY DRIVING ARE COMPLAINING ABOUT DEAD BATTERIES. MY RESULTS SHOWS THAT THE CHARGING SYSTEM HAS AN ISSUE, SINCE THE BATTERY VOLTAGE SHOULD NEVER GO TO 12V WITH THE ENGINE RUNNING. THE VIDEO WAS TAKEN WITH MY CELLL PHONE WITH THE EXTENSION OF .MOV AND THEREFORE I CAN'T UPLOAD IT USING THIS APP.
#11343548 |
ELECTRICAL ISSUES, FLICKERING INTERIOR AND EXTERIOR LIGHTS, UNABLE TO UNLOCK/ LOCK DOORS. CAR WON'T START, DEAD BATTERY
#11343084 |
BATTERY DIED AND DID NOT RESPOND TO A JUMP. HAD BEEN DRIVEN MAYBE 2 OR 3 DAYS A WEEK FOR SHORT DISTANCES (20 MILES RT) DUE TO QUARANTINE. DEALERSHIP HAS NOT BEEN HELPFUL IN RESOLVING THE ISSUE, DESPITE THE WARRANTY ON THE BATTERY.
#11341113 |
OUR 2020 SUBARU OUTBACK, WITH FEWER THAN 800 MILES, FAILED TO START FOUR TIMES (6/1, 7/1, 7/10, & 7/13). DURING THESE INCIDENTS, INTERIOR AND EXTERIOR LIGHTS FLASHED, THE DASHBOARD PRODUCED A CLICKING SOUND, THE DOORS WOULD NOT LOCK, AND THE TAILGATE BECAME INOPERATIVE. ROADSIDE ASSISTANCE SUCCESSFULLY JUMP-STARTED THE CAR EACH TIME AND TOOK IT TO TWO DIFFERENT DEALERS FOR DIAGNOSTIC TESTING -- ONE IN SEATTLE AND ONE IN TACOMA. TWO ROADSIDE ASSISTANCE SERVICE PROVIDERS SAID THEIR MOST FREQUENT SERVICE CALLS REQUIRING A JUMP-START WERE FOR "LATE MODEL SUBARUS. ONE SERVICE TECHNICIAN SAID HE RECEIVED MORE THAN 100 SUCH REQUESTS DURING THE PAST THREE MONTHS. THE TACOMA DEALER FILED AM URFCA REPORT WITH SUBARU HEADQUARTERS AFTER THE THIRD INCIDENT. DURING THE FOURTH INCIDENT, THE BATTERY FAILED WHILE THE VEHICLE WAS AT THE TACOMA DEALER, WHO REPLACED THE BATTERY ON JULY 13, 2020. AFTER RECHARGING THE BATTERY, IT TOOK A FEW DAYS...
#11340515 |
AFTER OWNING MY 2020 SUBARU OUTBACK FOR JUST OVER A MONTH WITH 1700 MILES ON IT I'VE HAD TO JUMP START MY CAR NOW 6 TIMES. I WORK 7 MILES FROM HOME AND DRIVE A LOT OF SHORT TRIPS. I SEE SUBARU HAS A ELECTRICAL ISSUE WITH THE BATTERY GOING DEAD WITH MY NAME CONCERN I WORK FOR A DEALER THAT HAS THE SUBARU DEALER AND I WILL CALL THEM TOMORROW TO FIND OUT WHAT THEY WILL DO BESIDES JUST REPLACE MY BATTERY. TODAY I HAD TO JUMP TO DRIVE TO WORK. JUMP TO GO OUT AT LUNCH. JUMP TO LEAVE WORK AND WHEN I GOT HOME I TRIED TO RESTART AND IT DIDN'T START AGAIN SO I KNOW WHAT I WILL BE DOING IN THE MORNING.
#11340513 |
WE BOUGHT THIS CAR. 06/25/2020 AND IN THE FIRST FOUR DAYS THE CAR NEEDED TO BE JUMPED THREE TIMES . THE DEALERSHIP HAD US BRING IT IN AND GAVE US A NEW BATTERY . SO FAR EVERYTHING IS WORKING WELL .THIS HAPPENED IN THE MORNINGS AFTER SITTING THE NIGHT
#11340129 |
AFTER NOT BEING USED FOR 10 DAYS THE BATTERY WAS COMPLETELY DRAINED ON JULY 3, 2020. TOWED TO THE DEALER ON JULY 5 PROBLEM COULD NOT BE DIAGNOSED, CHARGED BATTERY RETURNED CAR JULY 9, 2020. CAR SAT NOT USED UNTIL JULY 18 AND SAME DEAD BATTERY ISSUED RECURRED.
#11338930 |
BOUGHT MY CAR IN MARCH 2020, BRAND NEW 2020 OUTBACK XT ONYX EDITION 2.4 TURBO, IN TWO MONTH BATTERY START DYING AFTER 2-3 DAYS CAR PARKED, TODAY JULY 12 2020 ITS DEAD EVERY TIME I TRY TO START A CAR, USE BOOSTER STARTER TO START THE CAR.
#11338797 |
AFTER BATTERY DIED 2 TIMES THIS WEEK AND I HAD TO JUMP START IT, I TOOK IT TO THE DEALER. THEY COULD NOT FIND ANYTHING WRONG WITH CAR OR BATTERY. THEY CHARGED THE BATTERY AND TOLD ME TO DRIVE IT MORE. THE NEXT DAY (TODAY 7/11/2020) I MADE A SHORT TRIP WITH IT AND IT WAS FINE. SEVERAL HOURS LATER I WANTED TO USE THE CAR AGAIN AND IT WOULD NOT START UNTIL I JUMPED IT. I WILL BE CONTACTING THE DEALER AGAIN ON MONDAY.
#11338473 |
5 MONTHS AFTER PURCHASING THIS NEW VEHICLE, THE BATTERY HAS DIED THREE TIMES. ON TWO OCCASION IT WAS SITTING IN MY GARAGE HAVING BEEN DRIVEN A SHORT DISTANCE WITHIN THE PAST 72 HRS. ON ONE OCCASIONS IT WAS DEAD 48 HRS AFTER BEING JUMPED AND DRIVE. TODAY IT WAS JUMPED AGAIN AND DRIVEN TO MAITA SUBARU IN SACRAMENTO, CA. AFTER WAITING FOR 15 MINUTES IN THE SERVICE DRIVEWAY, WAITING TO BE SERVED, THE CAR BATTERY WAS FOUND TO BE DEAD BY SERVICE TECHS.
#11338192 |
WITH SLIGHTLY MORE THAN 1300 MILES ON THE ODOMETER, AND AFTER THE CAR WAS SITTING FOR ABOUT A WEEK, THE BATTERY WAS DRAINED SO THAT NOTHING APPEARED ON THE SCREENS, THE REAR GATE WOULD NOT FUNCTION, AND NO GREEN LIGHT APPEARED TO SHOW THAT THE CAR WAS READY TO START. WHEN THE IGNITION BUTTON WAS PRESSED, NOTHING HAPPENED. USING A BRAND NEW 5 AMP BATTERY CHARGER, AFTER 20 HOURS IT SHOWS THE BATTERY TO BE ONLY 25% CHARGED.
#11337635 |
FOR 2 WEEKS IN A ROW, OUR 2020 SUBARU (MILEAGE 2,845) FAILED TO START, AFTER NOT HAVING BEEN DRIVEN FOR 40+ HOURS, BECAUSE THE BATTERY HAD DRAINED. IN BOTH INSTANCES, THE CAR WAS STATIONARY, PARKED IN OUR DRIVEWAY, MORE OR LESS ON LEVEL GROUND. EACH TIME WE HAD TO CALL FOR ROADSIDE ASSISTANCE TO CHARGE THE BATTERY. LAST MONDAY (6/29/2020), WE TOOK THE CAR TO THE DEALERSHIP WHERE WE HAD PURCHASED THE CAR, AUTONATION HUNT VALLEY SUBARU (COCKEYSVILLE, MARYLAND). WHILE THERE, THE TECHNICIAN TOLD US, "NOT THAT WE LIKE TO BLAME THE VICTIM, BUT..." HE INDICATED THAT WE HAD PROBABLY LEFT A DOOR AJAR OR MADE SOME OTHER HUMAN ERROR. THE DEALERSHIP SERVICE GARAGE TESTED THE BATTERY AND IT WAS HEALTHY (PLEASE SEE ATTACHED BATTERY AND ELECTRICAL SYSTEM ANALYSIS). WE DECIDED TO LEAVE THE CAR THERE FOR ITS 6-MONTH SERVICING, AND DROVE IT AWAY THAT EVENING, EXPECTING THAT THE ISSUE...
#11337377 |
VEHICLE WOULD NOT START. LIGHTS WERE FLASHING AND GIVING SYSTEMS NOT WORKING. HEADLIGHTS FLASHED CONTINUOUSLY. IT WAS IN THE GARAGE BUT COULDN'T GET TAILGATE OPEN. TURNED OUT ISSUE WAS BATTERY FOR THE IGNITION. SUBARU EMERGENCY ARRANGED TOWING AND TOLD ME THEY WOULD BRING IT BACK TO ME. THEN WHEN I REQUESTED THEY SAID IT WOULD BE $168 TO BRING IT BACK. IT IS A WEEK OLD AND 335 MILES ON IT AND THEY WERE GOING TO CHARGE ME TO RETURN IT TO ME.
#11331466 |
I PURCHASED THIS VEHICLE IN FEBRUARY, 2020. AFTER DRIVING IT LESS THAN 1500 MILES, THE BATTERY DIED, REQUIRING A JUMP START. LESS THAN 2 WEEKS LATER, AND HAVING BEEN DRIVEN ALMOST DAILY, IT WENT DEAD AGAIN. THIS IS A KNOWN PROBLEM THAT SUBARU HAS TO ADDRESS. WHEN I SPOKE WITH THE SERVICE DEPARTMENT AT CARLSEN SUBARU, REDWOOD CITY, CA, THEY CLAIMED TO KNOW NOTHING ABOUT IT. THEY OFFERED TO INSPECT THE CAR, BUT WOULD ONLY REPLACE THE BATTERY WITH ANOTHER, EQUIVALENT BATTERY.
#11331300 |
3 TIMES IN THE PAST MONTH, MY BATTERY HAS BEEN DEAD FOR NO REASON. MY CAR ONLY HAS 3800 MILES. MY CAR WAS PARKED IN MY GARAGE.
#11331232 |
NEW SUBARU OUTBACK ONLY HAS 3800 MILES ON IT. DROVE IT YESTERDAY. THIS MORNING, TRIED TO START THE STATIONARY CAR AND THE BATTERY WAS COMPLETELY DEAD. NEEDED TO JUMP THE CAR. *TR
#11331047 |
OUR SEVEN MONTH OLD 2020 OUTBACK BATTERY HAS DIED THREE TIMES. OUR LATEST DEAD BATTERY REVEALED EXTREMELY CONCERNING STATISTICS ACCORDING TO OUR AAA SERVICE TECHNICIAN. *TR
#11331170 |
BATTERY DRAINED WHEN VEHICLE PARKED WITHOUT ANY LIGHTS OR OTHER ELECTRIC LOAD CAUSING DEAD BATTERY. THIS HAPPENED 2X, FIRST TIME WAS ON THE 3RD DAY OF BRAND NEW CAR OWNERSHIP. 2ND TIME 6 MONTHS LATER. NO-START CONDITION LEAVES WOMEN PRIMARY DRIVER IN A VULNERABLE POSITION OF BEING STRANDED WHILE AWAY FROM HOME. APPARENTLY THERE MAY BE A CLASS ACTION LAWSUIT PENDING FOR SIMILAR FAILURES TO OTHER SUBARU OWNERS. *TR
#11329982 |
WITH ONLY 170 MILES ON THE ODOMETER, I WENT TO START MY OUTBACK AND IT WOULD NOT START. HAD ROADSIDE ASSISTANCE COME AND JUMP THE CAR, WHICH RESULTED IN THE CAR STARTING. I THEN PARKED IT IN MY GARAGE OVERNIGHT. WHEN I WENT TO START IT IN THE MORNING, THE BATTERY WAS COMPLETELY DEAD AND I COULD NOT EVEN UNLOCK THE DOORS WITH THE REMOTE. I DRINK 10 MILES ROUND TRIP ON AN AVERAGE DAY TO/FROM WORK AND HAD THE CAR FOR A TOTAL OF 4 DAYS BEFORE THIS HAPPENED.
#11328400 |
WE BOUGHT THE CAR NEW AND THE BATTERY HAS FULLY DRAINED THREE TIMES SINCE THE PURCHASE A MONTH AGO. WE TOOK IT IN TO BE EVALUATED AND WERE TOLD THE BATTERY WAS FINE. WE NOW HAVE HAD TO JUMPSTART THIS CAR THREE TIMES AND IT HAS LESS THAN 200 MILES ON IT. *TR
#11325988 |
TL* THE CONTACT OWNS A 2020 SUBARU OUTBACK. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED IN THE GARAGE THE CONTACT WAS UNABLE TO START VEHICLE. THE VEHICLE WAS PREVIOUSLY TAKEN TO LAFONTAINE SUBARU (3055 E WEST MAPLE RD, COMMERCE CHARTER TWP, MI 48390) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,800.
#11324194 |
AFTER THE CAR HAD SAT FOR ABOUT 10 DAYS, WHEN WE WENT TO USE IT AND INITIALLY WE GOT A LOT OF BELLS AND CHIRPS GOING OFF ALONG WITH NUMEROUS WARNING/INDICATOR LIGHTS. BUT THE STARTER WOULD NOT TURN OVER AT ALL. WE WENT BACK INTO THE HOUSE TO GET THE KEYS FOR OUR OTHER VEHICLE, BUT DECIDED TO TRY AND START THE CAR A SECOND TIME. THIS TIME THE BATTERY WAS COMPLETELY DEAD - NO INSTRUMENT LIGHTS CAME ON AT ALL.(AT THE TIME THE CAR HAD A LITTLE UNDER 3200 MILES TOTAL MILES ON IT AND WAS A LITTLE OVER 3 MONTHS OLD). I RECHARGED THE BATTERY THE NEXT FOR A FEW HOURS AND THEN DROVE IT TO THE DEALER THE FOLLOWING DAY. THEY KEPT IT FOR A FEW DAYS BUT COULDN'T FIND ANYTHING WRONG WITH THE BATTERY OR CHARGING SYSTEM, AND NO ACTION WAS TAKEN BY THEM. (NOTE: I...
#11324209 |
MY 2020 SUBARU OUTBACK WAS PARKED IN MY HOME GARAGE FROM ABOUT NOON ON TUESDAY UNTIL I TRIED TO GO AT ABOUT 4 PM THE NEXT SUNDAY. THE CAR WOULD NOT START AND THERE WAS NO CLEAR REASON WHY. I CALLED FOR ROAD SIDE SERVICE AND MADE ARRANGEMENTS FOR THEM TO COME MONDAY MORNING TO TRY A JUMP START AND TOW IT INTO THE DEALER IF NEEDED. AT THAT POINT, I HAD THE CAR FOR 3 WEEKS AND IT HAD 2 MINES ON IT. MONDAY MORNING I CALLED THE DEALER TO LET THEM KNOW OF THE PROBLEM. THEY SUGGESTED THAT I WAS NOT DRIVING IT ENOUGH AND MAYBE I SHOULD GET A BATTERY TENDER TO KEEP THIS FROM HAPPENING. I WAS NOT AT ALL PLEASED WITH THEIR SUGGESTION AND DO NOT PLAN ON FOLLOWING THEIR ADVICE. I DID SOME ADDITIONAL RESEARCH ON THE INTERNET AND FOUND THAT THIS IS A...
#11323861 |
WE BOUGHT OUR 2020 SUBARU OUTBACK ON 12/16/19. DID A ROAD TRIP FOR 800 MILES IN JAN-2020 WITH NO PROBLEMS. THE CAR CURRENTLY ONLY HAS 2,100 MILES ON IT. ON MAY 1ST WE WENT TO START THE CAR AFTER IT SAT FOR A WEEK OR SO AND THE BATTERY WAS COMPLETELY DEAD TO WHERE WE HAD TO USE OUR EMERGENCY MANUAL KEY TO OPEN THE DOOR. WE HAD TO JUMP IT FOR QUITE AWHILE BEFORE IT GOT ENOUGH OF A CHARGE TO START. WE TOOK IT ON AN HOUR DRIVE TO TRY AND GET THE BATTERY RECHARGED. MONDAY MAY 4TH WE TRIED TO START THE CAR AND IT WAS DEAD AGAIN, JUMPED IT AND TOOK IT TO THE SUBARU DEALER. THE DEALER CHECKED THE ELECTRICAL SYSTEM AND RECHARGED THE BATTERY. I PICKED IT UP ON TUESDAY THE 5TH AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG. WEDNESDAY MORNING THE CAR...
#11323869 |
BATTERY IS INADEQUATE FOR THE ELECTRONICS IN THIS CAR AND WILL BE DEAD IF NOT DRIVEN OFTEN. AFTER BEING A UNABLE TO START MY CAR TWICE WITHIN A MONTH, THE SERVICE MANAGER ADMITTED THIS WAS A DESIGN FLAW, THERE IS NO OTHER UPGRADE OR REPLACEMENT FOR THE BATTERY AND THAT THE FACTORY RECOMMENDATION IS TO DRIVE THE CAR EVERY OTHER DAY. THIS MEANS THAT WHEN I TRAVEL AND LEAVE MY CAR IN AN AIRPORT PARKING LOT FOR A WEEK OR MORE, I WILL NOT BE ABLE TO START THE CAR WHEN I RETURN. THE SERVICE MANAGER TOLD ME TO DISCONNECT THE NEGATIVE POST AT THE AIRPORT, THEN RECONNECT THE POST WHEN I RETURN. I AM A 65-YEAR OLD WOMAN AND NOT A MECHANIC. THIS CAR IS UNRELIABLE AND IS A SAFETY RISK FOR ME WHEN I RETURN TO A PARKING LOT LATE AT NIGHT AND MY VEHICLE WILL NOT START....
#11323313 |
I HAD MY CAR FOR A WEEK AND IT COMPLETELY DIED. BRAND NEW CAR AND THE BATTERY DRAINED. CALLED THE DEALERSHIP AND THEY TOLD ME IF I DON'T DRIVE IT FOR 7 DAYS IT IS NOT UNCOMMON FOR THIS TO OCCUR. THE CAR HAS LESS THAN 70 MILES ON IT AND COMPLETELY DIED. THE CAR WAS STATIONARY IN A PARKING GARAGE. *TR
#11320099 |
FRONT WINDSHIELD CRACKED HALFWAY ACROSS THE GLASS AFTER A PEBBLE KICKED UP WHILE DRIVING ON THE HIGHWAY. THE CRACK SPIDERED OUT ON ITS OWN ACROSS THE ENTIRE FRONT WINDSHIELD WITHIN FIVE HOURS. CAMERA ON WINDSHIELD NOW HAS TO BE RECALIBRATED OTHERWISE WILL NOT FUNCTION PROPERLY.
#11319969 |
THE CAR HAS A FAULTY ELECTRONIC SYSTEM THAT CONTROLS THE STABILITY AND THE ADAPTIVE CRUISE CONTROL. TRANSMISSION ALSO NEEDS REPLACEMENT. PROBLEMS HAPPEN AT HIGH SPEED ON FREEWAYS. DOCUMENTED THE PROBLEM WITH VARIOUS YOUTUBE FOOTAGE AS FOLLOWS: HTTPS://WWW.YOUTUBE.COM/WATCH?V=OXOJDP_T9LI HTTPS://WWW.YOUTUBE.COM/WATCH?V=77WURJDTVZK HTTPS://WWW.YOUTUBE.COM/WATCH?V=LGQL63LDQVI&T=10S HTTPS://WWW.YOUTUBE.COM/WATCH?V=0ACRLYXYHQI&T=11S
#11291705 |
POOR REAR CAMERA VISIBILITY, LEADING ME TO NEARLY HIT GAS PUMPS
#11290939 |
1. THE BACKUP AND FRONT CAMERA ARE DOWNGRADED FROM PREVIOUS MODELS OF OUTBACK.SUBARU OF AMERICA DENIES THIS. THE NIGHT VISIBILITY IS DANGEROUS. THE DEALERSHIP AGREES. I HAVE PURCHASED FOUR OUTBACKS IN SIX YEARS AND I KNOW WHAT I AM TALKING ABOUT. IT IS TOTALLY DANGEROUS AT NIGHT. SUBARU WILL NOT TELL ME IF THEY PLAN TO CHANGE THE CAMERAS OR UPGRADE THE SOFTWARE. ALSO, THE EQUALIZER WILL NOT HOLD ITS SETTING EVERY TIME YOU GET IN THE CAR. I AM SURE THIS IS A SOFTWARE SETTING AS WELL. TO CHANGE THE SETTING, YOU EITHER HAVE TO PULL OFF THE ROAD OR DO IT WHILE DRIVING WHICH CREATES A DANGEROUS MANEUVER.

Other 2020 SUBARU OUTBACK Problem Areas

Visibilitywiper 313 complaints Unknown Or Other 150 complaints Visibilitywindshield 64 complaints Engine 44 complaints Power Train 41 complaints Forward Collision Avoidance Warnings 27 complaints Forward Collision Avoidance Automatic Emergency Braking 25 complaints Air Bags 18 complaints Forward Collision Avoidance Adaptive Cruise Control 18 complaints Vehicle Speed Control 17 complaints Structurebody 16 complaints Exterior Lighting 15 complaints Service Brakes 15 complaints Fuelpropulsion System 12 complaints Lane Departure Warning 12 complaints Steering 12 complaints Lane Departure Blind Spot Detection 8 complaints Back Over Prevention Rearview System Braking 5 complaints Electrical System12v24v48v Battery 5 complaints Visibility 5 complaints Lane Departure Assist 4 complaints Wheels 4 complaints Seats 3 complaints Suspension 3 complaints Back Over Prevention 2 complaints Back Over Prevention Warnings 2 complaints Electronic Stability Control Esc 2 complaints Engine And Engine Cooling 2 complaints Structurebodyhatchbackliftgate 2 complaints Air Bagssensoroccupant Classificationfront Passenger 1 complaint Electrical System Instrument Clusterpanel 1 complaint Electrical Systemadas 1 complaint Electrical Systemwiringconnectorsplugsaccesory Power Outletjackportusbsaecigarette Lighter 1 complaint Engine And Engine Coolingengineengine Control Module Ecuecm 1 complaint Equipmentelectricalinfotainment 1 complaint Exterior Lightingbrake Lights 1 complaint Firerelated 1 complaint Forward Collision Avoidance 1 complaint Fuel System Gasolinedeliveryfuel Pump 1 complaint Latcheslockslinkagesdoorslatch 1 complaint Latcheslockslinkageshatchbackliftgatelock 1 complaint Parking Brake 1 complaint Power Trainautomatic Transmission 1 complaint Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 1 complaint Power Trainautomatic Transmissioninternalcvt 1 complaint Seat Belts 1 complaint Structure 1 complaint Structurebodyhatchbackliftgatesupport Devicestrut 1 complaint Structurebodytailgate 1 complaint Vehicle Speed Controlaccelerator Pedal 1 complaint Visibilityrearview Mirrorsdevices 1 complaint Visibilityrearview Mirrorsdevicesexterior 1 complaint
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