NHTSA Complaint #11290939 — 2020 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11290939
Vehicle	2020 SUBARU OUTBACK
Component	ELECTRICAL SYSTEM
Date of Incident	December 23, 2019
Date Filed	December 23, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

1. THE BACKUP AND FRONT CAMERA ARE DOWNGRADED FROM PREVIOUS MODELS OF OUTBACK.SUBARU OF AMERICA DENIES THIS. THE NIGHT VISIBILITY IS DANGEROUS. THE DEALERSHIP AGREES. I HAVE PURCHASED FOUR OUTBACKS IN SIX YEARS AND I KNOW WHAT I AM TALKING ABOUT. IT IS TOTALLY DANGEROUS AT NIGHT. SUBARU WILL NOT TELL ME IF THEY PLAN TO CHANGE THE CAMERAS OR UPGRADE THE SOFTWARE. ALSO, THE EQUALIZER WILL NOT HOLD ITS SETTING EVERY TIME YOU GET IN THE CAR. I AM SURE THIS IS A SOFTWARE SETTING AS WELL. TO CHANGE THE SETTING, YOU EITHER HAVE TO PULL OFF THE ROAD OR DO IT WHILE DRIVING WHICH CREATES A DANGEROUS MANEUVER.

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