2020 SUBARU OUTBACK Fuelpropulsion System Problems

12 NHTSA complaints on file

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Fuelpropulsion System Issues in the 2020 SUBARU OUTBACK

12 fuelpropulsion system complaints have been filed with NHTSA for the 2020 SUBARU OUTBACK. Of these, 2 involved a crash, 2 involved a fire, and 1 resulted in injury.

12
Complaints
2
Crashes
2
Fires
1
Injuries
0
Deaths

All Fuelpropulsion System Complaints

#11718035 | Fire
No warning lamps or messages. A driver in a pickup truck behind me came up close and signaled me to pull over. He got out of his truck, ran up to my window and yelled to me "get out of your car, it is on fire". I was completely unaware of any problem. I got out and could see fire coming from under the front of the car. We moved away and he called 911.
#11673168 |
Car stalled in traffic. The engine was cranking but it would not start. Had AAA tow off the road and to my home. Car sat for 10 days waiting for a fuel pump (thought this was the problem). After sitting for 10 days the battery was totally dead! New fuel pump installed battery was jumped but could not start the car. After 2 hours on the charger the battery still did not have enough energy to turn over the engine. Car is in a certified service shop (Wilhelm). Battery replaced and same starting issues with the new battery and the new battery is discharging at a very high rate even though the car is not starting. Bought the car used in 2023 so I have no knowledge of the history of the car. Service provider running factory diagnostic testing but so far no determination as to cause of the high...
#11635493 |
Only one issue was witnessed, that being when a fuel dispenser's auto shutoff clicked, fuel would shoot out and run down the side of the vehicle.
#11560354 | Crash
On 12/6/2023, as I slowly turned right into a parking space, my car suddenly surged forward and accelerated without my input to the gas pedal. The brakes did not work, and there was no resistance from the brake pedal when I repeated to push it. The car continued to accelerate for about 80 ft as I focused on steering to avoid hitting other cars parked in the lot. The car ran over a curb, up a grassy area, and crashed into a row of trees. The airbag did not deploy. I sustained neck muscle strain/whiplash, and bruises to my chest and right knee. My safety was at risk, as well as anyone or anything that was in the car's path since I had no control over the acceleration or the brakes. The car is a 2020 Subaru Outback with about 44000 miles. It is in a body shop and they...
#11503961 | Crash
I pulled into my driveway, came to a stop and planned to back up a short distance to be nearer the front walkway. Before I could shift into reverse the car started to accelerate forward. I slammed my foot onto the brakes which had no effect on the acceleration. The car stopped when the lower bumper hit and ran up onto a large boulder on the edge of the driveway. The car was partially wedged on the top of the boulder but I was able to back it off the boulder, park and turn off the car. I have scheduled an appointment with the service department on February 1st, at the dealership where I purchased the vehicle in June 2020. Of note, I had a routine oil change and service check at this dealership on January 16 with no engine problems noted.
#11499894 |
The problems I have had or currently have with my vehicle are as follows: 1. On or about November 17, 2022, multiple dash lights, including the check engine light, came on while idling in a parking lot. I turned the engine off for a few minutes and when I restarted the car the lights didn't come back on. I took no further action at that time 2. On November 17, 2022, when starting the engine for the first time that day, numerous lights came on on the dash. The engine was idling and there appeared to be some braking/stuttering not initiated by the driver of the car when it was being driven. The car was returned to our home garage after being driven approximately 1/10 of a mile and another vehicle was driven that day. The Subaru dealer advised to drive the vehicle to his shop in Miami. We took...
#11460311 | Fire
3 weeks ago the all of the warning lights came on. Had vehicle towed to dealership. Could not find out what was wrong. Saw there was a lot of carbon build up which was unusual since there is only 26,000 miles on vehicle. After a week a dealership a cleaning took it home. Went back the next day. They inspected and stated it was the spark plugs and needed new fuel injectors. Had replaced. Everything still covered. Picked vehicle up finally after 17 days of it being there. When picking it up the paper work stated the vehicle had cylinder 1 misfires 30-45 times in a 3 hour period. But was assured the vehicle was repaired and fully inspected and 100% safe. Within 24hrs of driving the vehicle. The next morning we drove to school and with after the second light we smelled smoothing rolled windows down and but was...
#11429023 |
Car has twice stalled out when driving slowly in hot weather. When trying to restart vehicle the engine turned over just fine, but wouldn’t restart until much later after the car had a chance to cool down completely. Possible vapor lock or faulty fuel pump.
#11425376 |
We are getting about 24.5 mpg highway on a car that was advertised at 33 mpg highway. We traded in a 2015 outback that did consistently get 32 mpg on the type of driving we do. (mostly Highway). I have taken the car to the dealer where we purchased the vehicle several times but they say the computer shows no problem. They cannot conceive that the sensors or the computer might be in error. This 30%reduction in gas mileage will cost us about $600/year. We are winter Texans and drive to Alaska every summer and there is the danger of running out of gas on some of the long stretches on the Alaska highway.
#11361540 |
DRIVING ON A BUSY ROAD, MADE A STOP AT A LIGHT. WHEN I GOT THE GREEN ARROW TO TURN LEFT, CAR JUST DIED IN THE MIDDLE OF THE INTERSECTION. WAS FORTUNATE, 4 GOOD INDIVIDUALS JUMPED OUT OF THEIR VEHICLES TO PUSH US OUT OF THE INTERSECTION AND AVOID COLLISION WITH ONCOMING TRAFFIC. CALLED SUBARU FOR A TOW. DURING THE 2 HOUR WAIT, TRIED TO START A COUPLE OF TIMES WITH NO LUCK. WHEN TOW TRUCK ARRIVED, WAS TO PUT IT IN NEUTRAL, SO ATTEMPTED TO START AGAIN, WHICH IT DID. DROVE IMMEDIATELY TO DEALERSHIP. STAYED THERE FOR 2 AND A HALF WEEKS. THEY REPLACED FUEL PUMP, WHICH IN MY MIND, MAY NOT BE AT THE ROOT OF THE PROBLEM. MY THOUGHTS ARE THAT SOMETHING OVERHEATED, POSSIBLY A CIRCUIT OR SOFTWARE THAT CAUSED THE MALFUNCTION. IT WAS A 95 DEGREE DAY, THE CAR HAD BEEN IDLING FOR ABOUT 20 MINUTES IN...
#11352025 |
WAS DRIVING SUBARU OUTBACK, CAME TO A RED LIGHT AND CAR STOPPED AS IT'S DESIGNED TO DO. WHEN LIGHT TURNED GREEN, CAR STALLED AND NEVER STARTED AGAIN LEAVING ME ON A 3 LANE HIGHWAY CALLED ROUTE 19 IN HUDSON FLORIDA.
#11321843 |
WHEN DRIVING MY VEHICLE AROUND 50-70 IT WILL HESITATE AND ACTS LIKE IT WANTS TO STOP. NO WARNING LIGHTS COME ON HAVE TAKING BACK TO THE DEALER. THEY COULDN'T GET IT TO DO THIS. THE VEHICLE IS NOT COLD WHEN THIS HAPPENS. IT CAN BE AFTER I'VE BEEN DRIVING FOR 30 MINUTES OR MORE. THIS HAPPENS ON MAIN ROADS AND HIGHWAYS.

Other 2020 SUBARU OUTBACK Problem Areas

Visibilitywiper 313 complaints Electrical System 251 complaints Unknown Or Other 150 complaints Visibilitywindshield 64 complaints Engine 44 complaints Power Train 41 complaints Forward Collision Avoidance Warnings 27 complaints Forward Collision Avoidance Automatic Emergency Braking 25 complaints Air Bags 18 complaints Forward Collision Avoidance Adaptive Cruise Control 18 complaints Vehicle Speed Control 17 complaints Structurebody 16 complaints Exterior Lighting 15 complaints Service Brakes 15 complaints Lane Departure Warning 12 complaints Steering 12 complaints Lane Departure Blind Spot Detection 8 complaints Back Over Prevention Rearview System Braking 5 complaints Electrical System12v24v48v Battery 5 complaints Visibility 5 complaints Lane Departure Assist 4 complaints Wheels 4 complaints Seats 3 complaints Suspension 3 complaints Back Over Prevention 2 complaints Back Over Prevention Warnings 2 complaints Electronic Stability Control Esc 2 complaints Engine And Engine Cooling 2 complaints Structurebodyhatchbackliftgate 2 complaints Air Bagssensoroccupant Classificationfront Passenger 1 complaint Electrical System Instrument Clusterpanel 1 complaint Electrical Systemadas 1 complaint Electrical Systemwiringconnectorsplugsaccesory Power Outletjackportusbsaecigarette Lighter 1 complaint Engine And Engine Coolingengineengine Control Module Ecuecm 1 complaint Equipmentelectricalinfotainment 1 complaint Exterior Lightingbrake Lights 1 complaint Firerelated 1 complaint Forward Collision Avoidance 1 complaint Fuel System Gasolinedeliveryfuel Pump 1 complaint Latcheslockslinkagesdoorslatch 1 complaint Latcheslockslinkageshatchbackliftgatelock 1 complaint Parking Brake 1 complaint Power Trainautomatic Transmission 1 complaint Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 1 complaint Power Trainautomatic Transmissioninternalcvt 1 complaint Seat Belts 1 complaint Structure 1 complaint Structurebodyhatchbackliftgatesupport Devicestrut 1 complaint Structurebodytailgate 1 complaint Vehicle Speed Controlaccelerator Pedal 1 complaint Visibilityrearview Mirrorsdevices 1 complaint Visibilityrearview Mirrorsdevicesexterior 1 complaint
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