NHTSA Complaint #11460311 — 2020 SUBARU OUTBACK
ENGINE issue reported to NHTSA
Fire
Complaint Details
| ODI Number | 11460311 |
| Vehicle | 2020 SUBARU OUTBACK |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | Yes |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
3 weeks ago the all of the warning lights came on. Had vehicle towed to dealership. Could not find out what was wrong. Saw there was a lot of carbon build up which was unusual since there is only 26,000 miles on vehicle. After a week a dealership a cleaning took it home. Went back the next day. They inspected and stated it was the spark plugs and needed new fuel injectors. Had replaced. Everything still covered. Picked vehicle up finally after 17 days of it being there. When picking it up the paper work stated the vehicle had cylinder 1 misfires 30-45 times in a 3 hour period. But was assured the vehicle was repaired and fully inspected and 100% safe. Within 24hrs of driving the vehicle. The next morning we drove to school and with after the second light we smelled smoothing rolled windows down and but was sure if it was us. Then had slowed down to turn at the next light to turn to pull over but didn’t get that opportunity before a boom and smoke and flame came and i rushed out of the car and took immediate action and got my 4 year old out of her car seat. Before the whole car was up in flames. I have heard that similar vehicles had similar issues but have had other repairs to deal with it.There was no lights that came on in the vehicle to warn us that something was wrong so thought the smell was from outside. Insurance and the auto maker are inspecting but i had to alert the automaker the dealership wasn’t going to. They stated that the insurance and automaker will just compare notes.
Related Complaints for the 2020 SUBARU OUTBACK
Other ENGINE Complaints
#11697021
A fire started under the hood of my car while I was driving. There were no warning lights on in my car and the temper...
#11673168
Car stalled in traffic. The engine was cranking but it would not start. Had AAA tow off the road and to my home. Ca...
#11599179
Hi: When I was driving yesterday, the engine warning light and brake warning light both turned on. The car was like ...
#11560354
On 12/6/2023, as I slowly turned right into a parking space, my car suddenly surged forward and accelerated without m...
#11560041
A well-known failure of the Thermal Control Valve (TCV) occurred, which disabled many or most of the safety features ...
Recent Complaints for the 2020 SUBARU OUTBACK
#11719700
POWER TRAIN
I'm writing to request assistance with my recall. This recall was first reported to the local dealership over one ye...
#11718035
FUEL/PROPULSION SYSTEM
No warning lamps or messages. A driver in a pickup truck behind me came up close and signaled me to pull over. He go...
#11714318
POWER TRAIN
On December 28, 2025, my 2020 Subaru Outback lost the ability to engage any gear (Drive, Reverse, or otherwise) while...
#11713606
AIR BAGS
I am reporting a safety-related defect involving the Supplemental Restraint System (SRS) on my 2020 Subaru Outback wi...
#11710788
ELECTRICAL SYSTEM
The contact owns a 2020 Subaru Outback. The contact stated that while driving 65 MPH on the highway, the contact was ...