NHTSA Complaint #11503961 — 2020 SUBARU OUTBACK

ENGINE issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11503961
Vehicle 2020 SUBARU OUTBACK
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

I pulled into my driveway, came to a stop and planned to back up a short distance to be nearer the front walkway. Before I could shift into reverse the car started to accelerate forward. I slammed my foot onto the brakes which had no effect on the acceleration. The car stopped when the lower bumper hit and ran up onto a large boulder on the edge of the driveway. The car was partially wedged on the top of the boulder but I was able to back it off the boulder, park and turn off the car. I have scheduled an appointment with the service department on February 1st, at the dealership where I purchased the vehicle in June 2020. Of note, I had a routine oil change and service check at this dealership on January 16 with no engine problems noted.

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