2020 SUBARU OUTBACK Vehicle Speed Control Problems

The automatic braking system detection the RB system as it’s identified on the Subaru Dash heater, failure airbag deployment, all disabled repeatedly removal of the battery connections for a period of 30 minutes reset it but failure has repeated

I was driving and car accelerated without warning. Hit partially open garage door, only stopped after hitting and damaging back wall of garage. Significant damage to car, items in the garage and garage wall. There was no warning whatsoever. As of yet the car has not been assessed as to the cause of the malfunction.

While we were at a speed of about 55 mph on a state highway, I had just selected cruise control when all the lights went on in the dash--including the warning lights for the brake, the check engine light--and power shut down in the vehicle as if we'd run out of gas. We were able to keep a very slow speed of about 20-25mph, but had to activate the 4-way flashers to alert other drivers that we were losing speed. We managed to get over to the shoulder and call for a tow. We feel this was a catastrophic failure of the vehicle, which endangered both of us. At least we still had power steering. At the dealer, the techs advised us that the issue was likely due to a failure of the electronic thermostat control. The car was in the shop for a week, and was repaired at no...

While driving my Subaru Outback, I encounter a problem where the Starlink Multimedia system abruptly goes black. Shortly after, the driver information center also goes black. Although the car continues to run, the cruise control, if engaged, and the EyeSight safety system shuts off as well. Both systems then undergo a reboot.

While driving on the NYS Thruway (I90), I started to pass a Tractor Trailer, I put my blinker on and began moving to the right to pass. There were 2/3 cars in back of me also passing. I was using cruise control and I began to put my foot on the accelerator to finish my passing and move over to the right hand lane to let the other vehicles pass me. However, upon accelerating, my car started to drop power, multiple lights displaying simultaneously indicating a potential problem. (Eyesight Assist, Vehicle Dynamic Control, Brake & Engine Lights), the vehicle started jerking back and forth and I lost all but maybe 5 miles of power. My choice at that time was put my blinker on and try and move to the right - letting the Tractor Trailer pass me on the right and HOPE there was not another vehicle behind so...

When we started vehicle, a wide array of systems shut down including cruise, Eye Sight, lane detection, auto high bean, adaptive light cornering - essentially anything “automated” or assisted - along with the heating. The car ran at a higher RPM at idle - 2000 vs a usual 700-800 - and rough shifted at speed. Again, as if the automatic transmission lost its sync. The water temp gauge was also off. Have since learned this was the “thermo control valve” and somewhat of a known fault on Outbacks of this year. We were lucky to reach home from the long trip we were on and to the dealership. At the dealership, the service team did not admit this was wide spread. Nor did they tell us there is an updated part from Subaru available. They intend to install the OEM part, which concerns us that in another 40-50k we will...

I pulled into my driveway, came to a stop and planned to back up a short distance to be nearer the front walkway. Before I could shift into reverse the car started to accelerate forward. I slammed my foot onto the brakes which had no effect on the acceleration. The car stopped when the lower bumper hit and ran up onto a large boulder on the edge of the driveway. The car was partially wedged on the top of the boulder but I was able to back it off the boulder, park and turn off the car. I have scheduled an appointment with the service department on February 1st, at the dealership where I purchased the vehicle in June 2020. Of note, I had a routine oil change and service check at this dealership on January 16 with no engine problems noted.

•Driver’s window failing to properly and completing retract. This has been particularly troublesome in the bitter cold of Northern Minnesota. On each visit to Subaru I have requested that the window be repaired. All efforts have been unsuccessful. •Battery failure without cause or prior warning signs. On previous visits the Service Center failed to address and resolve the battery problem that I brought. In my most recent visit they referred me to a Legal Settlement action which prevents them from further addressing the battery issue. I brought the vehicle in twice for repair/replacement of the battery. Not resolved. •Eyesight Driver Assist malfunction. Upon presenting the issue, the Service Manager suggested that the cause was sunlight hitting the sensors and he did not work on the issue. Even when I noted that the problem happened in the evening as well as during the daytime, no response. •Check Engine Warning Indicator signifying...

On April 13th 2022, me and my wife were returning home. We were at a complete stop on a left only turn intersection red light (Spring-Cypress Rd & Telge Rd in Cypress, TX. Coordinates: 29.985660988461188, -95.65465736615674). There was a vehicle ahead of us and also behind us at the light. It was raining lightly and the roads were wet. When the light turned green we started slowly accelerating making our left turn and as we were doing so, the vehicle skid causing uncontrolled acceleration, non-responsive braking and non responsive steering. I tried my very best to save us from running over the curb into the ditch ahead and succeeded to do so resulting in the vehicle hitting the curb at probably 15-20 mph. The steering and brakes were non-responsive and it took a lot of effort on my part to save us from running over the curb into the ditch...

My 2020 Outback Touring has had several issues including the infotainment system rebooting and turning off all safety features: ABS, Forward Collision Warning, EyeSight, Adaptive Cruise Control randomly turning off (not just adjusting speed), I lose control of ALL electronics including the digital speedometer. A new infotainment system had been installed and the problems STILL exist. The date below was the most serious as I was on the highway traveling at high speeds when the system decided to fail and the screens went black. Subaru of America has been informed of these issues but there is no resolution.

The head unit (Entertainment Center) of my car will re-boot several times while driving. This re-boot process will also disable Eyesight, speed control, lane departure warning, and other safety systems on my car while driving. These safety systems will not re-enable without pulling over, turning off the car, then turning the car back on again.

VEHICLE HAS HAD MULTIPLE DOCUMENTED INCIDENTS OF THE INFOTAINMENT SYSTEM CRASHING OR GOING DARK AND BEING UNRESPONSIVE. TODAY DURING ANOTHER EPISODE THE VEHICLES ADAPTIVE CRUISE CONTROL COULD NOT BE TURNED OFF. THE VEHICLE WOULD NOT COME OUT OF CRUISE AND CONTINUED TO DRIVE AT SPEED. PLACED VEHICLE IN NEUTRAL WHILE ON THE HIGHWAY TO RESTART THE ENGINE AND ELECTRICAL SYSTEM. THE ENTIRETY OF ELECTRICAL CONTROLS WERE UNRESPONSIVE. THE INFOTAINMENT CRASHING AND BECOMING INOPERABLE ARE A RELATIVELY COMMON EXPERIENCE, BUT THIS IS THE FIRST TIME WE EXPERIENCED LOSS OF VEHICLE CONTROL.

AUTO ON-OFF FUNCTION SHUTS OFF ENGINE WHEN VEHICLE STOPS IN TRAFFIC FOR ANY REASON. THE ENGINE IS TO RESTART WHEN DRIVER STEPS ON ACCELERATOR...HOWEVER THIS IS NOT ALWAYS THE CASE. MANY TIMES THE ENGINE FAILS TO START WHICH CAUSES THE DRIVER TO BELIEVE THE ACCELERATOR NEEDS MORE PRESSURE. WHEN THE ENGINE DOES FINALLY START THE CAR LEAPS FORWARD SINCE IT IS STILL IN FORWARD GEAR. THIS FORWARD LEAP IS VERY DANGEROUS SINCE ITHE LEAP IS TOTALLY UNEXPECTED. MOST DRIVERS TURN OFF THIS FUNCTION HOWEVER THE DRIVER TURN OFF SELECTION IS VOIDED ONCE THE CAR IS TURNED OFF. THE DRIVER MUST REMEMBER TO CANCEL THIS AURO-OFF FUNCTION EVERY TIME THE CAR IS STARTED SUBARU HAS RECEIVED MANY COMPLAINTS ABOUT THIS FUNCTION AND HAS DECIDED TO RELOCATE THE OFF-ON ICON TO A FRONT SCREEN RATHER THAN THE PREVIOUS 3RD SCREEN. THE CORRECT FIX WOULD SEEM TO BE ONCE THE DRIVER SELECTS TO...

ON TUESDAY 9 FEBRUARY, 2021 I WAS RETURNING HOME FROM PICKING MY TWO CHILDREN UP FROM SCHOOL (AGE 4 AND 6). AS I APPROACHED THE DRIVE WAY THE BRAKES FUNCTIONED PROPERLY TO ALLOW ME TO TURN INTO THE DRIVEWAY, BUT SUDDENLY THE BRAKES STOPPED FUNCTIONING AND THE CAR ACCELERATED DRIVING STRAIGHT THROUGH MY CLOSED GARAGE DOOR. I WAS ABLE TO CONTROL STEERING BUT REGARDLESS OF MY FOOT PRESSING FIRMLY ON THE BRAKE PEDAL, THE CAR CONTINUED TO ACCELERATE. THANKFULLY, INSTALLED IN THE CEMENT WAS A ROGUE R3 WEIGHT RACK THAT WAS BOLTED INTO THE CEMENT AT FOUR LOCATIONS. THE CAR PROCEEDED FORWARD UNTIL COLLIDING WITH THE WEIGHT RACK, A MERE 3 FEET FROM OUR HVAC SYSTEM AND THE HOME STRUCTURE. I IMMEDIATELY TURNED THE VEHICLE OFF. IF THE WEIGHT RACK DID NOT STOP THE VEHICLE MYSELF AND MY TWO CHILDREN COULD HAVE BEEN SIGNIFICANTLY INJURED, NOT TO MENTION, IF MY...

THE FIRST ISSUE I NOTICE WAS BACK IN MAY, MY SUBARU ALMOST CAME TO A FULL COMPLETE BEFORE IT LEAP FROGGED INTO THE CAR IN FRONT OF ME, CAUSING ME TO REARED END THE CAR. THEN TODAY OCTOBER 11. I GOT INTO MY CAR, REMOVED MY WINDSHIELD SUNSHADE FROM MY CAR AT AROUND NOON. I HEARD A LOUD GLASS LIKE CRACK. I THEN SAW A HUGE CRACK FROM WHERE THE REAR VIEW MIRROR IS AND A LINE FROM TO TOP OF THE WINDSHIELD TO THE BOTTOM. JUST LIKE THAT. ITS 8 MONTHS OLD SUBARU WITH 5000 MILES ON IT.

DEC 7TH. LANE CENTERING AND CRUISE CONTROL FUNCTIONS ON. WHILE TRAVELING SOUTH ON I-75 IN THE CENTER LANE MY WIFE MOVED TO THE LEFT LANE TO PASS ANOTHER CAR. AFTER PASSING THE CAR SHE HAD TO FIGHT THE STEERING WHEEL TO STAY IN THE LEFT HAND LANE. AFTER SEVERAL MINUTES SHE TOOK HER HANDS OFF THE WHEEL AND THE CAR VEERED SHARPLY TO THE RIGHT AND ACROSS THE DASHED WHITE LINE INTO THE CENTER LANE. AS SHE RIGHTED HERSELF BACK INTO THE LEFT HAND LANE I REACHED OVER AND TURNED THE LANE CENTERING FUNCTION OFF. ABOUT 15 MINUTES LATER SHE WAS FOLLOWING A BROWN VAN. THE CRUISE CONTROL WAS STILL ON, WAS MAINTAINING A SPEED OF 68 MPH AND SAFE DISTANCE. CRUISE WAS SET AT 70MPH AND DISTANCE AT 4 BARS. THE VAN EXITED THE INTERSTATE AT WHICH TIME THE OUTBACK STARTED A HARD ACCELERATION AND HAD REACHED A SPEED...

TL* THE CONTACT OWNS A 2020 SUBARU OUTBACK. WHILE DRIVING 55 MPH WITH THE CRUISE CONTROL ENGAGED, THE CONTACT LOST CONTROL OF THE STEERING AND THE VEHICLE VEERED TO THE LEFT. THE CONTACT MANAGED TO REGAIN CONTROL OF THE STEERING. MILLER HILL SUBARU (4710 MILLER TRUNK HWY, DULUTH, MN 55811, (218) 722-5337) WAS CONTACTED AND SCHEDULED A DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 600.