NHTSA Complaint #11437686 — 2020 SUBARU OUTBACK

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11437686
Vehicle	2020 SUBARU OUTBACK
Component	VEHICLE SPEED CONTROL
Date of Incident	September 9, 2021
Date Filed	October 21, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

My 2020 Outback Touring has had several issues including the infotainment system rebooting and turning off all safety features: ABS, Forward Collision Warning, EyeSight, Adaptive Cruise Control randomly turning off (not just adjusting speed), I lose control of ALL electronics including the digital speedometer. A new infotainment system had been installed and the problems STILL exist. The date below was the most serious as I was on the highway traveling at high speeds when the system decided to fail and the screens went black. Subaru of America has been informed of these issues but there is no resolution.

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