NHTSA Complaint #11405489 — 2020 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11405489
Vehicle	2020 SUBARU OUTBACK
Component	ELECTRICAL SYSTEM
Date of Incident	March 29, 2021
Date Filed	March 29, 2021
Mileage	2,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

MY CAR BATTERY FAILED IN SEPTEMBER THEN AGAIN IN OCTOBER. I WASN'T QUITE SURE WHAT THE ISSUE WAS BUT IT DIDN'T SEEM TO BE BACK:BACK. THEN AT THE END OF FEBRUARY- 5 DAYS IN A ROW I HAD TO HAVE MY BATTERY JUMPED. DEALER SAW IT AND CLAIMED IT WAS A DEAD BATTERY AND ONLY NEEDED CHARGING. AT THE END OF MARCH (TODAY), THE CAR'S BATTERY FAILED AGAIN. I REPORTED THE ISSUE TO SUBARU. THEY SAID THEY WOULD DO AN ANALYSIS ON THE BATTERY. A TOWING SERVICE CAME TO JUMP MY CAR. AT ALL TIMES, WITHOUT A JUMP THE CAR WILL NOT TURNOVER. I ALSO NOTICED- MAYBE RELATED MAYBE NOT- THE CAR'S CALCULATION FOR MILEAGE IS ALL OVER THE PLACE. SPECIFICALLY, WITHIN 30 SECONDS IT CAN GO FROM 3 MPG, 55 MPG, 7 THEN SEVERAL HUNDRED; IT MAKES NO SENSE.*DT

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