NHTSA Complaint #11376826 — 2020 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11376826
Vehicle	2020 SUBARU OUTBACK
Component	ELECTRICAL SYSTEM
Date of Incident	November 20, 2020
Date Filed	November 28, 2020
Mileage	7,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHEN ENTERING THE VEHICLE AND ATTEMPTING TO TURN IT ON, THE CAR WOULD NOT START (NOVEMBER 20, 2020) THE CAR REQUIRED A JUMP TO GET THE ENGINE TO START. TOOK IT INTO THE SUBARU DEALERSHIP WHO TESTED THE BATTERY AND SAID THE BATTERY WAS FINE & THEY CHARGED THE BATTERY BACK UP. (NOVEMBER 24, 2020). THE FOLLOWING MORNING (NOVEMBER 25, 2020) THE BATTERY WAS DEAD AGAIN AND HAD TO JUMP THE CAR. OVER THE FOLLOWING 36 HOURS ANYTIME I DROVE SOMEWHERE, TURNED IT OFF, IT REQUIRED A JUMP TO START IT AGAIN. TODAY (NOVEMBER 28, 2020) WE TOOK THE CAR INTO THE DEALERSHIP AGAIN FOR ANALYSIS. THEY JUST PUT ANOTHER OEM BATTERY BACK IN THE CAR AND SAID THEY ARE NOT SURE WHAT THE ISSUE IS.

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