2016 RAM 2500 Power Train Problems

61 NHTSA complaints on file

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Power Train Issues in the 2016 RAM 2500

61 power train complaints have been filed with NHTSA for the 2016 RAM 2500. Of these, 6 involved a crash, 1 involved a fire, and 4 resulted in injury.

61
Complaints
6
Crashes
1
Fires
4
Injuries
0
Deaths

All Power Train Complaints

#11718053 |
Got into my truck after letting it warm up and the shifter broke out of the handle. It’s a known problem cause the design is flawed by putting so much pressure on the part. So in the end it breaks and then you can’t get your vehicle out of park or whatever gear it broke in. I was charged 718.00 for it to get fixed when I think this should be a recall or tsb.
#11698580 |
Incident Report – Gear Shift Failure Date of Incident: 11/10/2025 Vehicle: 2016 Ram 2500 Pickup Truck VIN [XXX] Mileage: [Insert Mileage] Location: [Insert Location of Incident] Description of Incident While attempting to shift the vehicle from Park (P) into Drive (D), the shift lever suddenly went limp and lost all resistance. Upon applying slight additional pressure to engage the transmission, the shift lever snapped off completely. The gear shift bracket—the component securing the shift rod—fractured in half at the point where the shift rod inserts into the bracket. This mechanical failure rendered the vehicle inoperable and unable to be shifted out of Park. No warning lights or prior symptoms were observed before the failure. The broken part was visually inspected and confirmed to be the shifting lever bracket, consistent with Mopar part number 68470756AA. Immediate Actions Taken The vehicle was safely secured to prevent unintended movement. Engine was turned off...
#11693040 |
I previously had recall 17V-821 work completed. This recall was for The Brake Transmission Shift Interlock (BTSI) locking pin may become stuck in the open position. I have the same issue now and see that NHTSA is investigating failed recall fixes. I have taken this to the dealer and an independent shop and am now trying to figure out how to get this repaired.
#11690345 |
The contact owns a 2016 Ram 1500. The contact stated that the shift solenoid change message was displayed. The vehicle was taken to the local dealer for a recall repair. Upon retrieving the vehicle, the vehicle failed to shift and had no power. The vehicle was diagnosed with a faulty shift solenoid. The replacement parts were on backorder. The local dealer later informed the contact that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and filed a complaint. The manufacturer declined to cover the cost of the repair. The failure mileage was approximately 238,000.
#11673363 |
Transmission gear selector lever can be moved from park to reverse, neutral, and drive without having the brake pedal depressed. This is the way the transmission gear selector currently operates. This is not a one-time incident. I bought this vehicle recently and noticed this transmission gear selector lever issue about a month ago.
#11663422 |
It is the Water pump We have the Concentric brand with out a vent hole picture attached ( which is the one under recall but doesn’t come up on our vin) Yes A Mechanic No No
#11613233 |
I have a 2016 Ram 2500 Power Wagon that i have turned into a show truck. The truck has never been off-road or in the mud, it is driven to and from the shows. Last [XXX] as i was driving to Hickory, NC for a car show on Saturday August 31st my truck instantly lost power and turned on the engine light. The transmission felt like it was stuck in second or third gear, so i pulled over and scanned the PCM to see what the DTC code and it came back as P0870. Went online to research the code and see what it had to say about it and it stated to clear the code to see if it comes back on which i didn't. The light has not returned as of yet but when the truck hits overdrive it has a high pitch squeal coming from it meaning...
#11509458 | Crash
The contact owns a 2016 Ram 2500. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 17V821000 (Power Train). The contact stated that while the vehicle was turned off with the key out of the ignition, the vehicle rolled backward and crashed into some trees. Additionally, the contact was able to move the gear shifter while the vehicle was turned off. The contact's son was inside the vehicle when the failure occurred; however, no injuries were sustained. No Police report was filed. The vehicle was taken to the dealer, and the contact was informed that the recall repair failed prevent the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000.
#11474197 |
Previous FCA campaign #U30 of solonoid pack for transmission 68rfe has been completed in 2018 and in June of 2022 a transmission service technician stated the one from the recall was faulty and needed replaced. Upon replacement with OEM solonoid pack the truck went into limp mode and was locked into 4th gear. Vehicle is undrivable and at the dealer. After further inspection the solonoid issue caused the clutch pack to shed debris into the bottom on the transmission pan which just had a new gasket, filters and fluid less than 20 miles ago. Transmission tech stated the debris was no there and saw no evidence of failure to the clutch pack prior to the replacement of the solonoid. Now transmission has to be rebuilt at owned expense. Vehicle has 72,000 miles and is not used for towing or aggressive driving.
#11466065 |
I was driving my truck on the freeway pulling a loaded stock trailer. The truck suddenly down shifted into fourth gear and the engine RPM’s maxed out! I almost crashed the truck because the momentum of the trailer pushed the truck sideways on the freeway. I had to avoid traffic and get to the shoulder. Truck would not shift out of fourth gear and truck shifted into 4WD low also on its own. Had truck towed to dealers ship and was told a shift solenoid went out. Because of that they now have to change the torque converter and replace the transmission from the damaged it caused. It is unknown if it damaged any of the engine components at this time or any other parts of the drivetrain. Now I’m stuck paying for a transmission because Dodge didn’t put a safety backup into their system to prevent this in case...
#11456603 | Crash
The contact owns a 2016 Ram 2500. The contact stated while the vehicle was parked and running, she opened the front driver's side door and stepped on the running board with her body between the front driver's side door and the vehicle frame. The vehicle lunged forward independently, turned to the left and crashed into the front end of the passenger's side of the unoccupied vehicle parked next to it. The contact became trapped between the two vehicles and pinned between the driver's side door and the frame of her vehicle. The contact stated that the vehicle was squeezing continuously as if it had shifted into drive. The contact attempted to honk the horn by extending the keys on her left arm but was unsuccessful and started screaming for help. Two individuals arrived at the scene but could not unlock the door and were unable to break the front passenger's...
#11448915 |
My truck will shift in to gear without the key being in or the truck being on. I found a recall (T79) listed but my vin does not seem to be listed under this recall.
#11438257 | Fire
My transmission got so hot climing up a hill it caught the excused on fire, thankfully had water in the truck an put the fire out no warnings nothing, just flush transmission hot went to stop an realized it was on fire, had to have transmission rebuilt an cooler lines an cooler repaired, still not runing right.
#11435044 |
The contact owns a 2016 RAM 2500. The contact stated that while driving 65 MPH, the RPM gauge revved to the red line; the contact released the accelerator pedal and the vehicle jerked, then the transmission shifted inadvertently to fourth gear and would not allow the contact to shift gear to drive. The vehicle was hauling a trailer at the time of the failure. The vehicle was taken to the dealer and diagnosed with the torque converter control being out of range. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.
#11396143 |
WHEN MOVING FROM REVERSE TO DRIVE THE TRANSMISSION STAYS IN 1ST GEAR ONLY ALLOWING UP TO 35 TO 45 MPH AND DOES NOT SHIFT TO NEXT GEAR.
#11376457 |
ABLE TO SHIFT INTO DRIVE WITHOUT PRESSING THE BRAKE. PUT THE TRUCK BACK IN PARK TO SEE IF IT WAS JUST THE ONE TIME BUT IT CONTINUED TO BE ABLE TO SHIFT OUT OF PARK WITHOUT PRESSING THE BRAKE. WE HAVE NOT HAD THIS OCCUR PREVIOUSLY OR WE HAVE JUST ALWAYS BEEN PRESSING THE BRAKE.
#11366007 |
THE CHECK ENGINE LIGHT KEEPS COMING ON. I HAVE HAD AT THE DEALERSHIP 3 TIMES. THE THIRD TIME THE DEALER HAD MY VEHICLE FOR 6 WEEKS. WHEN I WENT AND PICKED IT UP, I GOT APPROXIMATELY 1 MILE DOWN THE ROAD AND THE CHECK ENGINE LIGHT CAME ON AGAIN. I TOOK THE VEHICLE BACK TO THE DEALER AND IT IS CURRENTLY STILL BEING WORKED ON TO TRY AND FIGURE THE PROBLEM OUT. THE CHECK ENGINE CODE KEEPS SHOWING THE TORQUE CONVERTER. THE DEALER CHANGED THE VALVE BODY THE THIRD TIME THAT IT WAS THERE.
#11337451 |
I PURCHASED MY VEHICLE YESTERDAY. TODAY I WAS DRIVING IT IS STALLED AS I WAS PULLING OUT INTO TRAFFIC I RESTARTED IT IT DROVE FINE ANOTHER TWO MILES. AT WHICH TIME IS STALLED AGAIN WITH NO LIGHTS, NO INDICATIONS ON. SOUNDS LIKE SOME NOISE COMES FROM THE AIR BOX. SOME KIND OF AIR NOISE COMES FROM THE PASSENGER SIDE OF THE ENGINE WHEN IT HAPPENED
#11330461 |
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER THE PARTS TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN THREE TIMES TO LANDMARK DODGE CHRYSLER JEEP RAM, 6850 MT ZION BLVD, MORROW, GA 30260, AND WAS REJECTED TO BE SERVICED DUE TO THE PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING), AND PART DISTRIBUTION DISCONNECTED FOR NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN).
#11322391 |
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT STATED WHILE SHIFTING THE GEARS TO PARK, THE VEHICLE AUTOMATICALLY REVERSED. THE CONTACT WAS ABLE TO RESUME THE VEHICLE BACK TO NORMAL AFTER A FEW DAYS. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL DEALER NAPLETON ELLWOOD CITY CHRYSLER DODGE JEEP RAM LOCATED AT 1000 LAWRENCE AVE, ELLWOOD CITY, PA 16117 WHERE IT WAS DIAGNOSED THAT THE MAIN WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
#11316993 |
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BERGEY'S CHRYSLER JEEP DODGE RAM LOCATED AT (408 HARLEYSVILLE PIKE, SOUDERTON, PA 18964 (215) 721-3470) BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
#11296970 |
CLUTCH MASTER CYLINDER FAILED WHILE DRIVING IN 2ND GEAR, NO CLUTCH PRESSURE, COULD NOT STOP TRUCK AND IT WOULD NOT STALL, I ENDED UP TURNING KEY OFF AFTER DRIVING OVER CURB ON TO SIDEWALK. THIS WAS WHILE TRYING TO STOP FOR STOPPED CARS AT TRAFFIC LIGHT. FORTUNATELY I WAS ONLY MOVING AT MAYBE 10 MPH. FLORIDA TRUCK, 26K MILES ON IT.
#11291272 |
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE TRAVELING VARIOUS SPEEDS, THE 4 WHEEL DRIVE LEVER WOULD SHIFT INDEPENDENTLY AND THE "4 WHEEL DRIVE SHIFT IN PROGRESS" WARNING MESSAGE WOULD ILLUMINATE. THE CONTACT TOOK THE VEHICLE TO SEVERAL DODGE DEALERS, INCLUDING ATHENS DODGE CHRYSLER JEEP RAM (4145 ATLANTA HWY, ATHENS, GA 30606), GWINNETT CHRYSLER DODGE JEEP RAM (5054 GA-78, STONE MOUNTAIN, GA 30087), AND AKINS DODGE CHRYSLER JEEP RAM (220 W MAY ST, WINDER, GA 30680). THE ACTUATOR AND ELECTRICAL HARNESS WERE REPLACED; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE ORIGINAL DEALER TO BE SERVICED. THE CONTACT BROUGHT THE VEHICLE BACK TO ATHENS DODGE, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS LESS THAN 10,000.
#11271602 |
WHILE DRIVING WITH OR WITHOUT MY TRAVEL TRAILER AT DIFFERENT SPEEDS A LOUD GROUNDING NOISE IS HEARD FROM UNDER OR TOWARD THE FRONT DIVE TRAIN AND HAS SOME FEEDBACK FELT FROM THE STEERING WHEEL SOMETIMES THE SERVICE 4WD LIGHTS UP BUT NOT ALWAYS I MUST SLOW DOWN TO A CRAWL INGAGE THE 4WD STOP BACK UP CUT OFF IGNITION RESTART SOMETIMES IT DISENGAGES 4WD AND SOMETIMES WHEN I SLOW TO A CRAWL A MECHANICAL CLUNK CAN BE HEARD AND TRUCK WORKS NORMALLY . DURNING THE TIME THE GRINDING SOUND IS PRESENT THE 4WD WILL NOT FUNCTION AND THE 4WD INDICATER LIGHT WILL NOT COME ON. WHEN THIS FISRT OCCURRED THE TRUCK HAD AROUND 4000 MILES IT WAS TAKEN TO THE DEALER CONWAY CHYSTLER CONWAY SC 29528 THEY REPLACED TRANSFER CASE CONTROL MODULE SAID IT WAS FIXED I PICKED IT UP IT DID IT AGAIN ABOUT 5 MILES FROM DEALERSHIP I...
#11265322 | Crash
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE ATTEMPTING TO SHIFT GEARS, THE GEAR SHIFTER SEPARATED FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO BRYANT MOTORS (2901 SOUTH LIMIT AVE, SEDALIA, MO) WHERE THE FAILURE WAS REPAIRED. LATER, WHILE BACKING OUT OF THE GARAGE, THE TRANSMISSION WOULD NOT SWITCH INTO THE DRIVE POSITION. THE VEHICLE WOULD ONLY DRIVE IN FOURTH GEAR AND WAS TAKEN BACK TO THE DEALER WHO REPLACED THE BRAKE TRANSMISSION SHIFT INTERLOCK SOLENOID. ON ONE OCCASION, AFTER SWITCHING INTO THE PARK POSITION WITH THE ENGINE STILL RUNNING, THE DRIVER EXITED THE VEHICLE. MOMENTS LATER, THE VEHICLE ERRONEOUSLY DROVE BACKWARDS AND KNOCKED THE DRIVER TO THE GROUND. THE VEHICLE ALSO STRUCK TWO ADDITIONAL INDIVIDUALS WHO WERE POSITIONED BEHIND THE VEHICLE. THE VEHICLE THEN CRASHED INTO TWO PARKED VEHICLES AND A MOTORCYCLE. THE DRIVER SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS...
#11257954 |
TL* THE CONTACT OWNS A 2016 RAM 2500. AFTER STARTING THE VEHICLE, THE CONTACT HEARD AN ABNORMAL CLICKING NOISE EMERGING FROM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO PLAZA CHRYSLER DODGE JEEP RAM (2077 HWY 44 W, INVERNESS, FL 34453, (352) 726-1238) WHERE IT WAS DIAGNOSED THAT THE TENSION PULLEY FRACTURED AND SNAPPED. THE FAILURE DAMAGED THE SERPENTINE BELT, WATER PUMP, AND WIRING HARNESS. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 24,000. THE VIN WAS NOT AVAILABLE.
#11255139 |
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE ATTEMPTING TO DRIVE UP A HILL WITH A TRAILER IN TOW, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT ALSO STATED THAT THE REAR BRAKES FAILED TO APPROPRIATELY STOP THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO CORWIN CHRYSLER DODGE JEEP RAM FIAT (LOCATED AT 1025 W SUNSHINE ST, SPRINGFIELD, MO 65807, 417-862-9272) WHERE THE DEALER STATED THE ISSUE WAS RELATED TO THE HILL ASSIST SYSTEM. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND OPENED A CASE; HOWEVER, THE CONTACT HAD NOT HEARD BACK FROM THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 103,311.
#11234112 |
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE DRIVING 55 MPH, THE GEAR SHIFTED INTO FIRST GEAR ON ITS OWN AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD, AND TURNED OFF AND RESTARTED THE VEHICLE. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. HALL CHRYSLER DODGE JEEP RAM VIRGINIA BEACH (3152 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452, (877) 475-0721) WAS CONTACTED TO SCHEDULE A SECOND DIAGNOSTIC TEST. THE DEALER INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE REPAIR. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.
#11221567 | Crash
TL* THE CONTACT'S HUSBAND OWNS A 2016 RAM 2500. WHILE THE VEHICLE WAS PARKED IN A DRIVEWAY, IT SHIFTED OUT OF PARK AND ROLLED IN REVERSE UP A SMALL HILL, CRASHED INTO A HOUSE, AND THE VEHICLE CAME TO A STOP ONLY BECAUSE THE DRIVER SIDE DOOR WAS OPEN WHICH STOPPED THE VEHICLE FROM REVERSING ANY FURTHER. THE CONTACT MENTIONED THAT THE DRIVER WAS UNLOADING AT THE TIME AND DID NOT SUSTAIN ANY INJURIES DUE TO THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR THE FAILURE. TESTING. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAN) AT DAYTON ANDREWS DODGE CHRYSLER JEEP RAM DEALER, (LOCATED AT 2301 24TH ST N, ST PETERSBURG, FL 33713, (727) 321-0500). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.
#11219881 |
DRAG LINK HAS BEEN RECALLED ON MY PICKUP. WAS GIVEN WHAT WAS SUPPOSED TO BE A TEMPORARY FIX BY THE DEALERSHIP THAT INVOLVED WELDING THE NUTS TO THE ADJUSTER SLEEVE. NOW THERE IS A PERMANENT FIX AND I WAS TOLD BY CHRYSLER AND THE DEALERSHIP THAT THE WELD IS GOOD ENOUGH. I AM UNABLE TO HAVE MY VEHICLE ALIGNED DUE TO THIS WELD. I WILL BE UNABLE TO HAVE ANY FUTURE WORK THAT INVOLVES THE STEERING DONE DUE TO THIS WELD. IF THE WELD FAILS, I'LL BE LEFT ONCE AGAIN WITH A BAD DRAG LINK. HOW IS THIS ACCEPTABLE? THE NITS HAS TO BE TIGHTENED THREE TIMES BEFORE THEY WERE WELDED!
#11142945 |
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE THE VEHICLE WAS STATIONARY, THE TRANSMISSION FAILED TO OPERATE PROPERLY. UPON PLACING THE VEHICLE IN PARK, THE GEAR SHIFT SLIPPED OUT OF GEAR ON SEVERAL OCCASIONS OVER THE PAST FIVE MONTHS. ON ONE OCCASION, THE VEHICLE SLIPPED INTO REVERSE AND INDEPENDENTLY ACCELERATED BACKWARDS RAPIDLY. THE CONTACT STATED THAT THE VEHICLE WAS PLACED IN PARK, BUT THE GEAR SHIFT INDICATOR ERRONEOUSLY DISPLAYED ANOTHER GEAR. CLASSIC CHRYSLER DODGE JEEP RAM (1102 WALTON DRIVE, TEXARKANA, TEXAS 75503, (903) 716-0600) WAS MADE AWARE OF THE FAILURES, BUT COULD NOT DUPLICATE THEM OR LOCATE THE SOURCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
#11130258 |
WHEN DRIVING BETWEEN 62AND 80MPH THE TRUCK DEVELOPS A SHACK THROUGH THE WHOLE TRUCK THAT MAKE IT HARD TO SEE OUT OF MIRRORS AND IS UNCOMFORTABLE TO DRIVE NOT FEELING VERY SAFE
#11129779 |
DRIVING 73 MPH AND LOUD 'EXPLOSION' AND VIOLENT SHAKE CAME FROM CENTER OF TRUCK. CLOSE TO LITHIA DODGE IN BRYAN TX. PULLED IN TO SEE TRANSMISSION FLUID POURING FROM TRANSMISSION. TRUCK HAS BEEN IN THE SHOP FOR TWO WEEKS. SERVICE ADVISOR INDICATED THAT U JOINT FAILED AND CRACKED THE TRANSMISSION. REQUIRING THE REPLACEMENT OF TRANSMISSION AND DRIVE SHAFT. DANGEROUS SITUATION. CHRYSTLER SHOULD BE HELD ACCOUNTABLE. VERY CONCERNED THAT TRUCK COULD HAVE BE SENT VIOLENTLY ACROSS THE ROAD.
#11124529 |
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 17V821000 (POWER TRAIN) AND 17V562000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. CEDAR CITY CHRYSLER DODGE JEEP RAM (1010 N MAIN ST, CEDAR CITY, UT 84721, (435) 586-8290) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
#11124563 |
FOR THE LAST YEAR OR SO, I HAVE BEEN HAVING AN ISSUE WITH THE 4WD SHIFT IN PROGRESS MESSAGE COMING ON AT RANDOM TIMES. I HAVE HAD IT TO THE DEALERSHIP WHERE I PURCHASED IT AT, VICTORY RAM OF KANSAS CITY AND THEY "COULD NOT DUPLICATE THE PROBLEM".
#11121084 |
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V821000 (POWER TRAIN) AND 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES). THE CONTACT CALLED GLENDENNING MOTOR COMPANY AT 641-464-3241 (LOCATED AT 1100 E SOUTH ST, MT AYR, IA 50854) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILAABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE VEHICLE WAS TAKEN TO THE SAME DEALER AND THE CRUISE CONTROL WAS REPROGRAMMED. WHILE DRIVING AT ANY SPEED, THE CRUISE CONTROL ACCELERATED OR DECELERATED RANDOMLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE CRUISE CONTROL WAS REPROGRAMMED AGAIN. THE FAILURE RECURRED AND THE DEALER STATED THAT NOTHING ELSE COULD BE DONE. THE MANUFACTURER WAS NOT MADE AWARE OF THE...
#11102160 |
DEAD PEDAL , IF I START ACCELERATING FROM A STOP AND NOTICE I CANNOT MAKE IT, LET OFF THE GAS AND REAPPLY, THERE IS A LONG DELAY FOR ACCELERATION. I HAVE ALMOST BEEN HIT A NUMBER OF TIMES AND NOW WORRIED TO CUT INTO TRAFFIC. EXCESSIVE LAG TIME WHEN AC IS ON. TAKES LONGER TO GET POWER.
#11098310 |
I HAD DRIVE MY 2016 RAM 2500 MEGA CAB CUMMINS DIESEL 4X4 TO A PLACE ON A SLIGHT DECLINE. I PLACED THE TRANSMISSION IN PARK (COLUMN SHIFT) AND LEFT THE TRUCK RUNNING. I HAD NOT APPLIED THE PARKING BRAKE. WITHIN A FEW SECONDS I NOTICED THE TRUCK BEGINNING TO ROLL DOWNHILL. I LOOKED AT THE GEAR INDICATOR AND NOTICED IT WAS IN PARK. I STEPPED ON THE BRAKE AND THE TRUCK STOPPED. I RELEASED THE BRAKE AND IT BEGAN ROLLING FORWARD AGAIN. I STEPPED ON THE BRAKE AGAIN AND THE TRUCK STOPPED. I GRABBED THE GEAR SELECTOR AND IT WOULD NOT MOVE. I STEPPED ON THE BRAKE AND THEN MOVED THE GEAR SELECTOR THROUGH REVERSE, NEUTRAL AND DRIVE AND COULD FEEL THE VEHICLE TORQUE WITH EACH GEAR CHANGE. I PLACED THE SELECTOR BACK IN PARK AND THE VEHICLE ROLLED SLIGHTLY AND THEN STOPPED AS IT NORMALLY DOES. MY VEHICLE WAS...
#11088432 | Crash
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE THE CONTACT'S GIRLFRIEND WAS DRIVING THE VEHICLE, THE GEAR SHIFT LEVER WAS PLACED IN THE REVERSE POSITION, BUT THE VEHICLE ACCELERATED FORWARD. AS A RESULT, THE VEHICLE CRASHED INTO A MOBILE HOME AND A PORTABLE SHED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE FACE AND MID-SECTION. THE DRIVER WAS TRANSPORTED BY AMBULANCE TO THE LOCAL HOSPITAL TO SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
#11084764 |
TL* THE CONTACT OWNS A 2016 RAM 2500. AFTER REVERSING INTO A PARKING SPACE, THE CONTACT SHIFTED THE GEAR SHIFTER TO PARK, APPLIED THE EMERGENCY BRAKE, REMOVED THE KEY FROM THE IGNITION SWITCH, AND EXITED THE VEHICLE. THE CONTACT NOTICED THAT THE VEHICLE STARTED TO ROLL BACKWARDS ON A FLAT SURFACE. THE VEHICLE STOPPED AT A CURB. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN), BUT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO LARRY H MILLER DODGE (4220 22ND STREET, TUCSON, ARIZONA 85711) FOUR TIMES FOR TRANSMISSION FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
#11083580 |
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE PARKED AT HOME, THE VEHICLE INDEPENDENTLY ROLLED AWAY WHILE ENGAGED IN PARK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. C.H. URNESS CHRYSLER JEEP DODGE RAM (505 CHERRY HEIGHTS RD, THE DALLES, OR 97058) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY DUE TO THE PART FOR THE 2016 RAMS NOT BEING MANUFACTURED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. PARTS DISTRIBUTION DISCONNECT.
#11079593 |
MULTIPLE RECALLS OPEN,DEALER UNABLE TO FIX DUE TO PARTS UNAVAILABILITY. RESULT IN CUSTOMERS DRIVING UNSAFE VEHICLES.
#11075166 |
I HAVE TWO RECALLS ON THIS TRUCK,17V-562 AND 17V-821 . ONE DATING BACK TO SEPTEMBER 2017 AND JUST RECEIVED 17V-821 . BOTH RECALLS SAY THE REMEDY FOR THIS CONDITION IS NOT CURRENTLY AVAILABLE, AND BOTH ARE SAFETY ISSUES, FCA SENDS OUT RECALLS AND THEN DOES NOTHING! ARE YOU AWARE OF THIS,IS THERE NOTHING YOU CAN DO. THIS IS TOTALLY UNACCEPTABLE!
#11074573 |
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER (LITHIA CHRYSLER DODGE OF TRI-CITIES, 7171 W CANAL DR, KENNEWICK, WA 99336) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
#11071915 |
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BILLY CRAFT CHRYSLER DODGE JEEP RAM AT (434) 845-3456 (LOCATED AT 2630 LAKESIDE DR, LYNCHBURG, VA 24501) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
#11071532 |
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER FIVE MONTHS AGO. THE DEALER (PISCHKE MOTORS OF WEST SALEM, 1460 WI-16, WEST SALEM, WI 54669) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
#11067034 |
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MOSS BROTHERS CHRYSLER OF RIVERSIDE (8151 AUTO DR, RIVERSIDE, CA 92504, (951) 688-6200), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
#11057846 |
OWNED THIS TRUCK FOR LESS THAN A YEAR BOUGHT WITH 6000 MILES. VEHICLE DOWN SHIFTS INTO A LOW GEAR WHILE APPROACHING A STOP. THIS PRESENTS A SAFETY ISSUE ON SNOW COVERED ROADS AND EVERYDAY DRIVING CONDITIONS. THE TRUCK HAS BEEN IN THE DEALERSHIP TWICE FOR THIS PROBLEM AND IT HAS NOT BEEN FIXED.THE DEALERSHIP SAYS THEY FIXED IT? EXHAUST HAS BROKEN FROM THE WELDS I NOTICED THIS AT 20,000 MILES. THIS HAS CAUSED THE EXHAUST SYSTEM TO LEAK UNDERNEATH THE CAB. A STRONG COOLANT SMELL REGULARLY IN THE FRONT OF THE TRUCK, DEALERSHIP SAYS NO PROBLEMS, IF SO WHY DOES IT CONTINUE? CRACKING SOUND IN THE PASSENGER SIDE DASH ALSO HAS BEEN IN THE DEALERSHIP AND NOT FIXED.
#11047246 |
I WAS DRIVING BACK HOME AFTER PICKING UP MY SON, DRIVING ABOUT 40 TO 45 MPH WHEN SUDDENLY MY TRUCK STARTED SHAKING AND THE SPEED DROPPED RAPIDLY GOT 10 MPH PUSHING ME AND MY SON FORWARD AGGRESSIVELY... WE WERE FORTUNATE THE TRAFFIC BEHIND WAS FAR FROM US.. AFTER PULLING TO THE SIDE AND TRYING TO GET BACK TO THE ROAD MY TRUCK WOULD NOT ACCELERATE MORE THAN 10 MPH. I TOOK THE TRUCK TO THE DEALERSHIP AND AFTER AN INSPECTION THEY TOLD ME THE CLUTCH WENT OUT. CONSIDERING THIS IS A 2016 RAM 2500 TURBO DIESEL WITH ONLY 24,000 MILES ON IT WITH NO SINGS OF CLUTCH GOING BAD I THINK THIS MAY BEE A DEFECTIVE PART THAT CAUSED THIS INCIDEN...
#11035919 |
DEAD PEDAL, WHEN DRIVING I.E.: IN TRAFFIC WITH ON AGAIN OFF AGAIN PEDAL I NOTICE A BRIEF PERIOD OF "DEAD PEDAL " WHERE THERE IS NO RESPONSE. THIS HAS OCCURRED MORE THAN ONCE.
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