NHTSA Complaint #11291272 — 2016 RAM 2500

TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE TRAVELING VARIOUS SPEEDS, THE 4 WHEEL DRIVE LEVER WOULD SHIFT INDEPENDENTLY AND THE "4 WHEEL DRIVE SHIFT IN PROGRESS" WARNING MESSAGE WOULD ILLUMINATE. THE CONTACT TOOK THE VEHICLE TO SEVERAL DODGE DEALERS, INCLUDING ATHENS DODGE CHRYSLER JEEP RAM (4145 ATLANTA HWY, ATHENS, GA 30606), GWINNETT CHRYSLER DODGE JEEP RAM (5054 GA-78, STONE MOUNTAIN, GA 30087), AND AKINS DODGE CHRYSLER JEEP RAM (220 W MAY ST, WINDER, GA 30680). THE ACTUATOR AND ELECTRICAL HARNESS WERE REPLACED; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE ORIGINAL DEALER TO BE SERVICED. THE CONTACT BROUGHT THE VEHICLE BACK TO ATHENS DODGE, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS LESS THAN 10,000.