NHTSA Complaint #11698580 — 2016 RAM 2500

Incident Report – Gear Shift Failure Date of Incident: 11/10/2025 Vehicle: 2016 Ram 2500 Pickup Truck VIN [XXX] Mileage: [Insert Mileage] Location: [Insert Location of Incident] Description of Incident While attempting to shift the vehicle from Park (P) into Drive (D), the shift lever suddenly went limp and lost all resistance. Upon applying slight additional pressure to engage the transmission, the shift lever snapped off completely. The gear shift bracket—the component securing the shift rod—fractured in half at the point where the shift rod inserts into the bracket. This mechanical failure rendered the vehicle inoperable and unable to be shifted out of Park. No warning lights or prior symptoms were observed before the failure. The broken part was visually inspected and confirmed to be the shifting lever bracket, consistent with Mopar part number 68470756AA. Immediate Actions Taken The vehicle was safely secured to prevent unintended movement. Engine was turned off and keys removed. Visual inspection confirmed that the shift lever bracket had broken at the rod insertion point. Tow service was arranged for transport to a repair facility. Photographs of the damaged bracket and shifter assembly were taken for documentation. Assessment This incident represents a critical component failure of the gear shift mechanism, resulting in sudden loss of control over transmission operation. The break occurred under normal shifting force, indicating a possible material or design defect in the bracket assembly. Recommended Actions File a warranty or recall inquiry with Ram/Stellantis regarding potential defects in part 68470756AA. Replace the damaged bracket with a verified OEM replacement. Inspect surrounding linkage and cable components for stress damage or misalignment. Retain the failed part for potential recall or manufacturer investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)