2016 RAM 2500 Suspension Problems

I received an NHTSA recall notice V06/NHTSA 19V-021 on or about April 2023, I brought this vehicle to Stat Line Jeep Dodge RAM located in Somerset, MA early April to fix the vehicle pursuant to the recall notice for a Drag Link problem/defect. Upon arrival the service department stated they had not received a welding machine necessary to fix the problem and to call for another appointment, On or about April 10, 2023, I again brought the vehicle to State Line RAM dealership to complete the repair. On May 31, 2023, I brought the vehicle to Town Fair Tire Center to have all 4 new tires replaced and have the front end aligned. I was told that the alignment could not take place since the dealership welded the "Tie Rods" together. I brought the vehicle back to State Line dealership and asked why my vehicle's tie rods were welded. They...

Right rear air bag twisted and got against the exhaust which caused the vehicles suspension to drop or not hold air. I was told it was the compressor leaking through and had compressor replaced. It is not the compressor and the vehicle right rear suspension continues to loose air. When the vehicle was looked at again the airbag was untwisted and had a burn mark from exhaust. This is definitely a safety issue concern! This has been ongoing since 2017 with no recall on this vehicle. I had it in the shop again for the same thing and was told this issue could not be resolved!

In 2020, Dodge repaired a recall by welding the steering linkage nut to the drag link. This recall (V06) prohibits me to have the vehicle aligned by a tire repair/replacement shop. Additionally, the ability to align the vehicle relies on the dealer to break the weld, replace the nut and re-weld the part. This repetitive process in turn causes metal fatigue to the drive link, presenting another MAJOR safety concern. If the drive link were to fail, I would lose steering control and crash without warning. I have contacted Dodge directly and requested they replace the drive link on my vehicle to remedy this problem, however, they have refused. The cost to replace the drive link and re-align the vehicle (required after part replacement) is approximately $1,100. Much less money than would be paid out for a catastrophic fatality(ies) resulting from the failure of this part.

My 2016 RAM has very loose steering and has almost caused me an accident several times due to my lack of control of the steering. The steering stabilizer jam nuts have been welded to the adjuster sleeve (as the referenced recalls below suggest as a fix) but the entire assembly rotates freely by hand! I am constantly having to get alignments to help control my steering, however, it seems to be getting worse and I am having to do alignments more often. Now, recall numbers 19V021000 and 18E096000 both refer to this problem for select RAM 2500s however, for some reason my VIN is not connected to this recall although it is obvious that it has been implemented on my truck. I bought my truck in 2018 used from a dealership. All the recalls that were indicated on my truck at the time were implemented, but so was the welding...

Broke suspension on a pothole. After repair, Alignment shop would not align vehicle because Ram welded the Drag Link as part of their V06 recall so that it was no longer adjustable. Being that this is my primary vehicle, I had to purchase a new drag link so that my steering could be readjusted as well as have my tires wear properly. I asked Ram for Refund on this repair , but they responded that in order to get a refund, I would have had to be towed to a Ram dealership on my own dime, then wait for an official Ram part to come in which would cost me hundreds of dollars in rental cars and tow bills for an adjustable part that they welded to make non adjustable.

ON THE EVENING OF MARCH 26, 2019 I WAS DRIVING MY TRUCK ON A RESIDENTIAL STREET WHEN I HEARD A RUBBING NOISE THAT I THOUGHT WAS AN INDICATOR THAT MY BRAKES WERE WORN AND NEEDED REPLACED. I VISUALLY INSPECTED UNDER THE TRUCK AND FOUND NO LEAKING FLUIDS, OR DEBRIS CAUGHT BETWEEN MY ROTOR AND BRAKE PAD. ON THE MORNING OF MARCH 27, 2019 I WAS DRIVING ON THE HIGHWAY WHEN I HEARD WHAT I BELIEVED TO BE A METAL ON METAL SOUND. I WAS UNSURE IF THE SOUND CAME FROM MY VEHICLE OR A PASSING VEHICLE. AS I GOT AT OR AROUND 2 MILES FROM THAT LOCATION MY ABS LIGHT CAME ON AND I HEAR A LOUD POPPING NOISE. THE FRONT OF MY TRUCK BEGAN VIOLENTLY BOUNCING UP AND DOWN. I STRUGGLED TO MAINTAIN CONTROL OF THE VEHICLE AS THIS MALFUNCTION HAPPENED. I WAS ABLE TO GET MY TRUCK TO...

I WAS DRIVING DOWN THE STREET AT 35 MPH WHEN ALL OF A SUDDEN I LOST MY BRAKES. I HAD TO SWERVE TO AVOID HITTING ANOTHER CAR AND ENDED UP ON THE SIDEWALK. I THEN PUSHED MY EMERGENCY BRAKE IN TO STOP. I RAN INTO A STREET SIGN AND THE FRONT PASSENGER QUARTER PANEL, LIGHT AND MIRROR WERE DAMAGED. ONCE I WAS ABLE TO GET A TOW TO MY OFFICE I REALIZED THAT WHAT HAD HAPPENED WAS THE SHOCK HAD BROKEN OFF THE AXLE AND SEVERED THE BRAKE LINE. THIS IS THE FOURTH TIME THAT THIS SHOCK HAS COME OF THE AXLE AND DODGE HAS DONE NOTHING TO SOLVE THE PROBLEM. NOW MY LIFE WAS PUT IN DANGER ALONG WITH THAT OF OTHERS ON THE ROAD. THANK GOD A PEDESTRIAN WASN'T ON THE SIDEWALK OR THEY WOULD BE DEAD.

PURCHASED 2016 DODGE RAM 2500 LARAMIE, MEGA CAB - NOTICEABLE VIBRATION AT HIGHWAY SPEEDS BETWEEN 60-80MPH - AT CERTAIN SPEEDS IT'S CONSTANT, AT OTHER SPEEDS IT'S INTERMITTENT. NOTIFIED DEALERSHIP WHO SUGGESTED BALANCING TIRES, ROAD FORCING TIRES, ETC BEFORE BRINGING IT IN FOR WARRANTY SERVICE. TOOK THE TRUCK TO SEVERAL TIRE SHOPS TO HAVE THE TIRES BALANCED, ROAD FORCED, CHANGED OUT FOR DIFFERENT TIRES, ETC. NOTHING RELATED TO TIRES "FIXED" THE ISSUE. BROUGHT TRUCK BACK TO DEALER FOR WARRANTY SERVICE, THEY REPLACED TWO TIRES THAT WERE (SUPPOSEDLY) "BAD" AND RETURNED THE TRUCK TO ME. ISSUE WAS NOT RESOLVED. RETURNED THE TRUCK FOR WARRANTY SERVICE AND REPORTED THE ISSUE TO FIAT CHRYSLER THE DEALERSHIP CHANGED OUT THE DRIVE SHAFT AND RETURNED THE VEHICLE TO ME INDICATING THAT THERE WAS NOTHING MORE THEY COULD DO AND THAT ANY REMAINING VIBRATION COULD NOT BE "FIXED." DROVE THE TRUCK HOME AND FELT THE VIBRATION. CONTINUED...

VIBRATION BETWEEN 65 AND 84 MPH. STARTED HAVING PROBLEM AT 14000 MILES. ALLEGEDLY, DEALER FOUND AXLES TO BE WARPED (SURE THEY WERE) AND REPLACED (UNLIKELY)...BUT THINKING IT WAS LIP SERVICE TO GET ME OUT THE DOOR AND LEAVE THEM ALONE (NO EVIDENCE PROVIDED AFTER SERVICE OF MALFUNCTIONED PARTS). HAVE HAD WHEELS BALANCED NUMEROUS TIMES, CENTRAMATIC BALANCERS APPLIED, NEW TIRES, NEW WHEELS. NOTHING HAS FIXED THE PROBLEM. *TR

PURCHASED A 2016 DODGE RAM 2500 TURBO DIESEL LARAMIE, NEW, RETURNED THE TRUCK DUE TO A VIBRATION BAD ENOUGH THE SEATS, HOOD, REAR BED SHOOK. IT WAS BAD ENOUGH I HAD TO SLOW DOWN TO HAVE THE SHAKING STOP. THEN WHEN ON THE HIGHWAY THE ONLY SAFE DRIVING SPEEDS WHERE UNDER 62 AND OVER 80. ANYTHING IN BETWEEN CAUSED THE TRUCK TO SHAKE. SO, THE TRUCK SAT IN MY DRIVEWAY, THE ONLY TIME I DROVE THE TRUCK WAS WHEN I HAD TO AND EVEN THEN, I WOULD ONLY DRIVE IT ON THE BACK ROADS DUE TO THE SHAKING. TRUCK AS BEEN BACK 4 TIMES FOR OVER A TOTAL OF 30 DAYS TO WORK ON TRUCK WITH NO SOLUTION TO THE PROBLEM. SHAKING STARTS AT 62 MPH AND UP, 72 MPH BEING THE WORSE. *TR

THE RECOMMENDED PRESSURE FOR FRONT AXLE TIRES IS 60 PSI, WITH AXLE LOAD RATING OF 5500 POUNDS. THE RECOMMENDED PRESSURE FOR REAR AXLE TIRES IS 80 PSI WITH AXLE RATING OF 6500 POUNDS. ACCORDING TO FIRESTONE, THE MANUFACTURER OF THE FACTORY INSTALLED TIRES, THE PRESSURE REQUIRED FOR EVEN REAR AXLE MAX LOAD WEIGHT RATING IS 70 PSI. FOR NORMAL LOAD OF 3000 TO EVEN 5000 POUNDS ON THE REAR AXLE, 50 PSI IS MORE THAN ADEQUATE ACCORDING TO FIRESTONE. AT 50 PSI A LOAD RANGE E TIRE CAN CARRY 2680 POUNDS, GIVING AN AXLE CAPACITY OF 5360--WELL OVER THE DAILY WEIGHT FOR MOST NON-COMMERCIAL DRIVERS. OVER INFLATED TIRES NOT ONLY WEAR POORLY, THEY ARE DANGEROUS. OVER INFLATION GREATLY REDUCES THE TREAD PATCH THAT CONTACTS THE ROAD SURFACE, CAUSES EXCESSIVE AND UNNECESSARY BOUNCING, INCREASES THE RISK OF TIRE DAMAGE FROM POT HOLES, AND BASICALLY PROVIDES FOR AN UNSATISFACTORY DRIVING EXPERIENCE. I'M...