NHTSA Complaint #11265322 — 2016 RAM 2500

TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE ATTEMPTING TO SHIFT GEARS, THE GEAR SHIFTER SEPARATED FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO BRYANT MOTORS (2901 SOUTH LIMIT AVE, SEDALIA, MO) WHERE THE FAILURE WAS REPAIRED. LATER, WHILE BACKING OUT OF THE GARAGE, THE TRANSMISSION WOULD NOT SWITCH INTO THE DRIVE POSITION. THE VEHICLE WOULD ONLY DRIVE IN FOURTH GEAR AND WAS TAKEN BACK TO THE DEALER WHO REPLACED THE BRAKE TRANSMISSION SHIFT INTERLOCK SOLENOID. ON ONE OCCASION, AFTER SWITCHING INTO THE PARK POSITION WITH THE ENGINE STILL RUNNING, THE DRIVER EXITED THE VEHICLE. MOMENTS LATER, THE VEHICLE ERRONEOUSLY DROVE BACKWARDS AND KNOCKED THE DRIVER TO THE GROUND. THE VEHICLE ALSO STRUCK TWO ADDITIONAL INDIVIDUALS WHO WERE POSITIONED BEHIND THE VEHICLE. THE VEHICLE THEN CRASHED INTO TWO PARKED VEHICLES AND A MOTORCYCLE. THE DRIVER SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED. THE CAUSE THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE DEALER WAS NOT CONTACTED ABOUT THE CRASH. THE FAILURE MILEAGE WAS 36,000.*DT