NHTSA Complaint #11474197 — 2016 RAM 2500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11474197
Vehicle 2016 RAM 2500
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

Previous FCA campaign #U30 of solonoid pack for transmission 68rfe has been completed in 2018 and in June of 2022 a transmission service technician stated the one from the recall was faulty and needed replaced. Upon replacement with OEM solonoid pack the truck went into limp mode and was locked into 4th gear. Vehicle is undrivable and at the dealer. After further inspection the solonoid issue caused the clutch pack to shed debris into the bottom on the transmission pan which just had a new gasket, filters and fluid less than 20 miles ago. Transmission tech stated the debris was no there and saw no evidence of failure to the clutch pack prior to the replacement of the solonoid. Now transmission has to be rebuilt at owned expense. Vehicle has 72,000 miles and is not used for towing or aggressive driving.

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