2010 RAM 2500 Steering Problems

IN JANUARY OF 2014, CHRYSLER ISSUED A RECALL FOR DODGE RAM TRUCKS. THE ISSUE IS THE TIE ROD MAY FRACTURE, WHICH COULD CAUSE LOSS OF CONTROL. THE REPLACEMENT PART FOR THIS RECALL IS UNAVAILABLE UNTIL AUGUST 2014. THIS IS AN UNREASONABLE AMOUNT OF TIME TO OPERATE A VEHICLE WITH A POSSIBLE SAFETY ISSUE. AS A WORK TRUCK WHICH IS USED TO CARRY AND TOW HEAVY LOADS, I FEEL IT IS UNSAFE TO USE IT WITH THIS ISSUE. *TR

I PURCHASED A NEW DODGE RAM 2500 TRUCK IN 2010. I RECEIVED AN "IMPORTANT" SAFETY RECALL ON JAN. 10, 2014 #N49/NHTSA 13V-529 FOR MY VEHICLE VIN [XXX]. IT STATES THE LEFT TIE ROD BALL STUD MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS CAUSING A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. I PHONED FOWLER AUTO DODGE TRUCKS IN LAKEPORT, CA 707-263-0500 ON JAN. 20, 2014 TO ORDER THE PARTS AND/OR MAKE AN APPOINTMENT. JOHN ADVISED ME IT WILL TAKE SOME TIME BUT HE WILL CALL WHEN IT GETS IN. TODAY IS FEBRUARY 26 AND NOTHING HAS COME IN. ACCORDING TO JOHN, THE PARTS ARE BEING RELEASED SLOWLY AS THEY DON'T HAVE ENOUGH. HE STATED THEY ARE PROBABLY 2-4 MONTHS OUT UNTIL THEY GET THEM. I ASKED FOR CHRYSLER HEAD OFFICE NUMBER 1-800-992-1977 A REPRESENTATIVE STATED THIS HAS BEEN A COMMON COMPLAINT FROM CUSTOMERS THIS PAST WEEK. ADVISED ME THEY SHOULD...

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND CONTACTED THE DEALER. THE DEALER ADVISED THE CONTACT THAT THE PARTS NEEDED TO COMPLETE THE RECALL REPAIR WOULD NOT BECOME AVAILABLE FOR ANOTHER THREE MONTHS. THE CONTACT WAS ADDED TO A WAITING LIST WITH ELEVEN VEHICLES AHEAD OF HER ALSO AWAITING THE SAME RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WIFE FIRST EXPERIENCED WHEN TAKING DAUGHTER TO DOCTOR AND THE WHOLE TRUCK WOBBLED VIOLENTLY SAID WAS POSSIBLE IT SMALL BUMP ON A LEFT TURN GOING ABOUT 45-50 MPH TODAY 2/10/13 WAS ON WAY HOME AND WAS DOING ABOUT 50 OR SO AND ON LEFT HAND TURN HIT SLIGHT BUMP AND WHOLE TRUCK STARTED VIOLENTLY SHAKING CALLED DEALER TODAY AND TOLD THE ISSUE AND ASKED IF THIS WAS A COMMON PROBLEM AND THEY SAID NOT THAT THEY HAVE HEARD OF AND DID SOME QUICK RESEARCH JUST NOW AND FOUND THAT IT'S POSSIBLE DODGE DEATH WOBBLE AND I FEEL IF I HAD MY THREE DAUGHTERS IN TRUCK THEY WOULD HAVE BEEN FRIGHTENED AND LUCKILY I WAS I GOOD CONTROL OTHERWISE I PROBABLY WOULDN'T BE SENDING THIS NOW THANKS FOR LISTENING HOPE DODGE MAKES THIS BETTER FROM FORUMS READ ON DOESN'T SEEM LIKE THEY WANT OR CARE ABOUT THE ISSUE. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT ATTEMPTED TO HAVE THE RECALL REMEDIED BUT WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THERE ARE NO FAILURES AT THIS TIME.

2010 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS FOR TIE ROD BALL STUD RECALL NOTICE. *SMD THE CONSUMER STATED CHRYSLER WAS ONLY SENDING ONE PART PER WEEK, PER DEALERSHIP, WITH A WAITING LIST OF 90 PEOPLE. THE CONSUMER STATED IT WOULD BE 2 YEARS BEFORE, THE RECALL WAS FIXED.

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THE CONTACT THAT THE REMEDY PART WAS BEING ISSUED AS ONE PER WEEK BY THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER INFORMED THE CONTACT THAT THE REMEDY PART WILL NOT BE AVAILABLE IN ONE YEAR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER:13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER ADVISED THE CONTACT THAT HE WOULD HAVE TO SCHEDULE AN APPOINTMENT AND THEY COULD NOT GUARANTEE WHEN THE REPAIR WOULD BE COMPLETED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAS SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURE WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A RECALL N49/NHTSA 13V-529 LATE LAST YEAR STATING THAT ON JANUARY 6 I COULD CONTACT MY DEALER FOR A REPLACEMENT OF THE LEFT TIRE ROD BALL STUD, BECAUSE IT MAY FRACTURE AND CAUSE LOSS OF DIRECTIONAL CONTROL. I ATTEMPTED TO CONTACT THE DEALER "WHITES ENERGY MOTORS" GILLETTE, WY ON JANUARY 6, AND THEY STATED THAT THEY COULDN'T HELP ME UNTIL JANUARY 15TH. I CONTACTED "WHITES ENERGY MOTORS" AGAIN ON JANUARY 13TH TO SCHEDULE AND OIL CHANGE, AT THAT TIME I ASKED ABOUT THE RECALL, AND IF I COULD GET THAT SCHEDULED AS WELL. THEY STATED THAT "THEY COULD TAKE A LOOK AT THE VEHICLE TO SEE IF IT REQUIRED THE RECALL REPAIR BUT IT WOULD BE QUITE A WAYS OUT, BECAUSE "THEY WOULD ONLY ALLOW US TO ORDER ONE PART PER WEEK". IF THIS IS A SAFETY ISSUE, WHO AND WHY CAN THIS DEALER ONLY ORDER ONE PART...

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND CONTACTED THE DEALER, WHO STATED THAT THE REMEDY PART WOULD NOT BECOME AVAILABLE UNTIL APRIL. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MAKING A SHARP LEFT TURN AFTER STOP HEARD GRINDING NOISE FROM FRONT THEN WHEN GOING INTO CURVE LEFT TIE ROD FAILED CAUSING ONE WHEEL TO TURN AND THE OTHER NOT CAUSING THE TRUCK TO SHAKE VIOLENTLY AND TO GO OFF THE ROAD. THIS WAS A RECALL DONE IN DECEMBER 2012 BY WESTBURY JEEP. THEY WOULD NOT WARRANTY THIS . TOTAL COST FOR NEW RIM ,NEW TIRE, TIE ROD, LABOR, AND TOW $1600. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER INFORMED THE CONTACT THAT THEY ONLY RECEIVE ONE PART A WEEK FROM THE MANUFACTURER. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER:13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN NOVEMBER OF 2013. THE MANUFACTURER WAS CONTACT AND STATED THAT THE PARTS FOR THE RECALL WERE NOT EXPECTED TO ARRIVE UNTIL APRIL 2013. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE SWAY BAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000. THE VIN WAS UNAVAILABLE.

ON MY WAY TO YORK, PA A SECOND "DEATH WOBBLE" OCCURRED. THIS TIME ON I 83. SPEED LIMIT IS 65 MPH. I DROVE OVER A COUPLE OF BUMPS IN THE ROAD AND MY STEERING WHEEL WAS SHAKING VIOLENTLY AS WELL AS THE TRUCK BOUNCING ALL OVER THE ROAD LIKE A JUMPING JACK. AN 18 WHEELER WAS BEHIND ME AT THE TIME AND ALMOST REAR-ENDED ME AS A RESULT. I HAD TO SLOW DOWN TO ALMOST NOTHING TO GET IT TO STOP AND WAS FORCED INTO THE SHOULDER. THIS IS THE TIME THIS HAPPENED TO ME TODAY AND THE FOURTH TIME IN ONE WEEK! THERE IS A SERIOUS PROBLEM WITH THIS TRUCK AS I HAVE SEEN NUMEROUS COMPLAINTS ONLINE ABOUT THIS EXACT SAME THING OCCURRING TO THIS VEHICLE. *TR

DRIVING ON THE BALTIME BELTWAY (695) AFTER DRIVING OVER A COUPLE OF BUMPS IN THE ROAD MY STEERING WHEEL STARTED TO SHAKE VIOLENTLY OUT OF CONTROL AND THE TRUCK WAS SHAKING AND BOUNCING ALL OVER THE ROAD LIKE A JUMPING JACK. OTHER CARS THAT WERE AROUND ME AT THE TIME WERE GETTING OUT OF MY PROXIMITY AS I WAS ALL OVER THE ROAD AND HAD TO SLOW DOWN TO ALMOST A STOP. I ACTUALLY ENDED UP ON THE SHOULDER OF THE ROAD WHEN IT WAS ALL OVER. THIS HIGHWAY IS 55 MPH AND USUALLY CONGESTED. *TR

TRAVELING 60 MPH ON A TWO LANE COUNTY ROAD IN A RURAL AREA, SPEED LIMIT 55MPH. DROVE OVER A SLIGHT BUMP IN THE ROAD THAT WAS OVER A SMALL CREEK WHEN THE STEERING WHEEL SUDDENLY AND VIOLENTLY STARTED TO WOBBLE BACK AND FORTH AND THE VEHICLE STARTED TO SHAKE VIOLENTLY AS WELL. THE VEHICLE WAS UNCONTROLLABLE AND STARTED TO FORCE ME OFF THE ROAD TOWARD A WOODED AREA.LUCKILY I WAS ABLE TO SLOW DOWN ENOUGH FOR THE "DEATH WOBBLE" TO SUBSIDE ENOUGH FOR ME TO REGAIN CONTROL. I WAS ON MY WAY TO PERFORM A CHORE AND HAD TO RETURN FROM THIS CHORE ON THE SAME ROAD. THE EXACT SAME THING HAPPENED ON THE RETURN TRIP. VIOLENT SHAKING OF THE STEERING WHEEL AND VEHICLE AND TOTAL LOSS OF CONTROL. THE SAME THING HAPPENED ABOUT TWO MONTHS AGO ON AN INTERSTATE HIGHWAY. THE ROAD SURFACE WAS POORLY MAINTAINED AND THE "DEATH...

I WAS DRIVING IN MY TRUCK WITH MY FRIEND ON SR 101. APPROXIMATE SPEED WAS 60 MPH. WE WENT AROUND A BEND IN THE ROAD OVER A CONCRETE BRIDGE EXPANSION JOINT WHERE THE PAVEMENT CHANGED LEVELS. THE TRUCK JUMPED AND BEGAN VIOLENTLY VIBRATING AND FORCED ME INTO PASSENGER SIDE GUARD RAIL OF THE BRIDGE. THE VIBRATING CONTINUED UNTIL I SLOWED DOWN TO APPROX 10 MPH. THE PROBLEM I THOUGHT WAS FIXED WITH NEW STEERING STABILIZER AND SHOCKS, A.K.A. THE DEATH WOBBLE HAS RETURNED. AFTER RESEARCH ON THE INTERNET, I CALLED MY LOCAL DODGE DEALERSHIP WITH SKEPTICISM. HE KNEW OF NO RECALLS AND IT WOULD NOT BE COVERED UNDER WARRANTY. I DO NOT FEEL SAFE IN THE VEHICLE AND DO NOT WANT MY FAMILY RIDING IN THE TRUCK. I HAVE ESCAPED INJURY TO THIS POINT. THIS IS MY 1ST POSTING. PLEASE HELP. WHAT SHOULD I DO? *TR

POPPING NOISE WHEN APPLYING PRESSURE TO BRAKE PEDDLE. LOSS OF POWER STEERING CAUSING ME TO RUN OFF ROAD THIS HAPPENED TWICE ON MY WAY TO WORK. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500 HD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, HE HEARD A LOUD NOISE OUTSIDE THE VEHICLE. THE CONTACT MOVED TO THE SIDE OF THE ROADWAY AND NOTICED THAT THE FRONT DRIVER'S SIDE TIE ROD WAS FRACTURED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TIE ROD WAS REPLACED. THE VEHICLE WAS REPAIRED FOR THE SAME DEFECT IN 2012. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 32,145.

THIS IS A COMPLAINT ABOUT RECALL IIV350000. DEALERSHIP INSPECTED TIE ROD END UNBEKNOWNST TO ME ABOUT RECALL IN 2012. THE TIE ROD BROKE IN APRIL 2013. CHRYSLER STATED THEY FULFILLED THE RECALL REQUIREMENT WITH THE INSPECTION. THE FAILURE OCCURRED AFTER THE INSPECTION. THIS SEEMS HARDLY ACCEPTABLE AS A FAILURE CAN RESULT AFTER A VISUAL INSPECTION, UNLESS SOME TYPE OF NON-DESTRUCTIVE TESTING WAS COMPLETE. CHRYSLER CHARGED MY EXTENDED WARRANTY FOR THE DEDUCTIBLE FOR THE REPAIR. *TR

THERE WAS ALREADY A RECALL OUT FOR THIS LEFT TIE ROD END. I HAD IT REPLACED BY DODGE ON MARCH 30, 2012. LAST WEEK I HAD THE NEW REPLACED LEFT TIE ROD END, BREAK ON ME. FORTUNATELY I WAS IN A PARKING LOT AND NOT DRIVING DOWN THE STREET OR THERE WOULD HAVE BEEN A WRECK. *TR

I WAS DRIVING IN MY TRUCK WITH MY WIFE ON SR 25 IN A CONSTRUCTION ZONE. I WAS HAULING MY 13 FT DETRO TRAILER. APPROXIMATE SPEED WAS 55 MPH. WE WENT AROUND A BEND IN THE ROAD WHERE THE PAVEMENT CHANGED LEVELS. THE TRUCK JUMPED AND BEGAN VIOLENTLY VIBRATING. THE VIBRATING CONTINUED UNTIL I SLOWED DOWN TO APPROX 10 MPH. THE PROBLEM I THOUGHT WAS FIXED A.K.A. THE DEATH WOBBLE HAS RETURNED. I CALLED MY LOCAL DODGE DEALERSHIP WITH SKEPTICISM. THE DEALER OWNER STATED THEY COULD NOT FIX THE PROBLEM UNLESS THEY WERE ABLE TO DUPLICATE THE PROBLEM. HE WAS DOUBTFUL THEY WOULD BE ABLE TO DUPLICATE IT. THE OWNER CALLED HIS DISTRICT MANAGER WHO STATED HE HAS NEVER HEARD OF THIS PROBLEM (BUT THE OWNER SAID HE HAS). THE OWNER SUGGESTED I BEGIN VIDEO TAPING WHILE DRIVING. I HAVE BEEN VIDEO TAPING EACH TIME I ENTER THE INTERSTATE SO...

I WAS DRIVING MY NORMAL ROUTE HOME ON I-65. JUST BEFORE MY EXIT, THERE IS AN OVERPASS ON I-65 YOU MUST GO OVER. THE EXPANSION JOINT IS DIAGONAL TO THE INTERSTATE. I HAVE GONE OVER THIS JOINT THOUSANDS OF TIMES BEFORE,IN MY OTHER VEHICLE. DRIVING MY NEW TRUCK, I WENT OVER THE JOINT AND THE TRUCK JUMPED TO THE RIGHT. IT SCARED ME BUT I ASSUMED IT WAS BECAUSE I WASN'T ACCUSTOMED TO DRIVING THE NEW VEHICLE. *TR

I WAS DRIVING WITH MY SON IN THE VEHICLE GETTING ON I-65 GOING SB. I CROSSED OVER AN EXPANSION AND THE TRUCK STARTING VIOLENTLY JUMPING AND VIBRATING. IT THREW ME FAR ENOUGH THAT I WAS ALMOST IN THE GRASS. ONCE I APPLIED THE BRAKES, THE TRUCK SLID COMPLETELY INTO THE GRASS. THE VIBRATING CONTINUED UNTIL I WAS ALMOST COMPLETELY STOPPED (APPROX 10 MPH). I NEW IMMEDIATELY SOMETHING WAS WRONG WITH THIS PARTICULAR TRUCK. I TOOK THE TRUCK TO MY LOCAL DODGE DEALER AND EXPLAINED WHAT HAD HAPPENED. THE INVOICE READS "CUSTOMER THE FRONT END WOBBLES BAD FROM 65 MPH DOWN TO 10 MPH, AFTER HITTING A BUMP". "REPLACED FRONT BRAKE CALIPERS AND HOSES. ADD FLUID". I DID NOT BELIEVE THIS WAS THE PROBLEM SO I BEGAN RESEARCHING TO SEE IF ANYONE HAD EXPERIENCED THE SAME ISSUE. TURNS OUT MANY OTHER DODGE TRUCKS HAVE EXPERIENCED THIS ISSUE. SO MUCH SO THAT...

WAS DRIVING UNDER CRUISE CONTROL AT 75MPH ON I95 NORTH IN THE MIDDLE LANE, AND NOTICED MY TRUCK STARTED SLOWING DOWN AND ENGINE HAD STALLED. POWER STEERING AND POWER BRAKES WENT OUT AND THERE WAS TRAFFIC COMING UP BEHIND ME IN ALL THREE LANES, SO I HAD DIFFICULTY STEERING THE TRUCK OFF TO THE SIDE OF THE ROAD. ALL ELECTRONICS REMAINED ON, KEY WAS STILL IN ON POSITION, AND THERE WERE NO STATUS INDICATORS ANYWHERE ON THE INSTRUMENT PANEL OR EVIC TO INDICATE THERE WAS A PROBLEM. THE FUEL GAUGE WAS STILL OVER HALF FULL. ONCE THE TRUCK CAME TO A STOP, I PUT IT BACK IN PARK AND TURNED THE KEY OFF. I WAS THEN ABLE TO START THE TRUCK BACK UP AND CONTINUE DRIVING THE REST OF THE WAY HOME WITHOUT ANOTHER INCIDENT. I TOOK THE TRUCK INTO THE DEALER THE NEXT DAY AND THEY WERE UNABLE TO...

AFTER TIE ROD END REPLACEMENT ON DODGE RAM TRUCKS (CHRYSLER RECALL L16) ALIGNMENT NEEDS TO BE CHECKED. RECALL NOTICE L16 DOES NOT REQUIRE CHRYSLER TO CHECK ALIGNMENT, AND ONE DEALERSHIP IN GRESHAM OREGON DOES NOT CHECK CAUSING AN UNSAFE CONDITION IF ALIGNMENT IS OUT.

I WAS TRAVELING ON THE INTERSTATE AT 70 MPH HIT A SMALL BUMP AND THE FRONT END STARTED SHAKING VIOLENTLY,THE STEERING WHEEL WAS ALMOST UNCONTROLLABLE. I HAD TO PULL OFF AND STOP BEFORE IT WOULD STOP. THEN PROCEEDING ON DIDN'T HAVE ANYMORE PROBLEMS YET. *TR

FRONT LEFT TIE ROD WAS A SAFETY RECALL IN MARCH. I HAD IT LOOKED AT AND THE DEALER SAID IT WAS FINE. ON FRIDAY AUGUST 24TH I WAS TURNING AROUND IN A DRIVEWAY AFTER I GOT OFF THE HIGHWAY 10 MINUTES PRIOR WHEN THE TIE ROD BROKE. I CALLED ROADSIDE ASSISTANCE IN WHICH THEY TOWED TO THE NEAREST DEALER SINCE WE WERE 58 MILES FROM HOME. THE DEALER GAVE ME A RENTAL CAR AND TOLD ME NOT TO WORRY ABOUT ANYTHING, CHRYSLER WOULD HANDLE IT. ON SATURDAY THE 25TH, THE DEALERSHIP CALLED ME AND TOLD ME THAT I WOULD HAVE TO USE MY EXTENDED WARRANTY BECAUSE CHRYSLER SAID THEY WOULD NOT PAY FOR THIS, EVEN THOUGH THIS WAS A RECALLED PART. I WOULD HAVE TO PAY THE 100.00 DEDUCTIBLE. I THEN FILED A COMPLAINT WITH CHRYSLER, WHO THEN CALLED ME ON MONDAY THE 27TH AND TOLD ME THEY WOULD PAY...

I WAS ON THE HIGHWAY DOING AROUND 75 AND HIT A SMALL BUMP AND ALL 4 TIRES LOCKED UP, THE STEERING WHEEL AND COLUMN SHOOK VIOLENTLY, THE DASHBOARD AND EVERYTHING SHOOK REALLY HARD. I STARTED TO HIT THE BRAKES AND DID NOT LET GO OF THE STEERING WHEEL EVEN IF IT WAS SHAKING HARD. MY TRUCK STARTED TO GO ONTO THE SHOULDER THEN WENT INTO THE GRASS ON THE RIGHT AND CAME TO A STOP. IT WAS STILL RUNNING AND I GOT OUT TO LOOK AT THE TIRES AND UNDERNEATH BUT NOTHING WAS WRONG. I TOOK IT TO A DIFFERENT DEALER AND TOLD THEM I EXPERIENCED THIS BEFORE AND NOT TO TRY TO DUPLICATE THE COMPLAINT BECAUSE IT WILL GO OUT OF CONTROL. TODAY THEY CALLED ME TO SAY THEY REPLACED THE BALL JOINT (UNDER WARRANTY) BUT I HAVE TO PAY FOR AN ALIGNMENT. I TOLD THEM THAT I LOOKED...

I WAS ON THE HIGHWAY, IT WAS RAINING AND HIT A SMALL BUMP AND THE WHOLE TRUCK STARTED VIOLENTLY BOUNCING EVERYWHERE (INSIDE THE CAB AND OUTSIDE) LIKE ALL FOUR TIRES STOPPED TURNING. IT WAS SO BAD THAT MY BRIEFCASE, CELL PHONE AND WATER GOT THROWN. I COULDN'T STEER TOO WELL SO I HIT THE BRAKES AND STOPPED ON THE HIGHWAY THEN WENT VERY SLOW TO A GAS STATION AND TWO STRANGERS FOLLOWED ME TO SEE IF I WAS OKAY AND THEY BOTH SAID THAT THEY THINK MY TRUCK WENT INTO 4-WHEEL DRIVE BY ITSELF BECAUSE MY TIRES WEREN'T TURNING. I TOOK IT INTO THE WYATT ARP DEALER, THEY GAVE ME A RENTAL FOR 2 DAYS. THEY SAID THEY COULD NOT DUPLICATE AND MY 4-WHEEL DRIVE PROBLEM. THE PAPERWORK SAYS, "CUSTOMER STATES WAS TRAVELING 75 MPH ON HWY I-10 WHEN RAINING REAR TIRES LOCKED UP AFTER HITTING BUMP. UNABLE TO DUPLICATE...

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMB: 11V350000 (STEERING:LINKAGES:TIE ROD ASSEMBLY). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REMEDY THE RECALLED COMPONENT WERE NOT AVAILABLE. THE CONTACT WAS NOT PROVIDED A TIMETABLE AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE SITUATION. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

BACKING OUT OF A PARKING SPOT AND TURNED THE WHEEL TO THE LEFT AND HEARD A LOUD BANG FROM UNDER THE TRUCK. GOT OUT AND LOOKED UNDER THE TRUCK AND SAW THE LEFT OUTER TIE ROD BROKEN. LUCKILY I WAS ONLY GOING IN REVERSE AND NOT DOING 55 MPH. I HAD NY WHOLE WIFE AND 3 KIDS IN THE TRUCK. A QUICK SEARCH ON GOOGLE AND YOU WILL FIND NUMEROUS COMPLAINTS ON THE SAME PROBLEM. SOME EVEN 2X IN A MONTH ON THE SAME TRUCK. *TR

DRIVERS SIDE TIE ROD END BROKE WHILE PULLING OUT OF A PARKING SPACE WITH WHEEL TURNED TO LEFT. THIS CAUSED COMPLETE LOSS OF STEERING CONTROL. THERE WAS NO PREVIOUS PROBLEMS, OR NOISES TO INDICATE A PROBLEM. HAD THIS HAPPENED WHILE DRIVING FORWARD AT A HIGHER RATE OF SPEED IT WOULD MOST LIKELY HAVE CAUSE A ACCIDENT. IN ADDITION HAD THE RECALL THAT WAS ISSUED FOR 2008 TO 2011 DODGE 2500 TRUCKS INCLUDED MY VIN NUMBER, THE FAILURE COULD HAVE BEEN AVOIDED. *KB

DRIVERS SIDE TIE ROD END BROKE IN HALF WHILE BACKING UP WITH WHEEL TURNED TO RIGHT. THIS CAUSED COMPLETE LOSS OF STEERING CONTROL. THERE WAS NO PREVIOUS PROBLEMS, OR NOISES TO INDICATE A PROBLEM. HAD THIS HAPPENED WHILE DRIVING FORWARD AT A HIGHER RATE OF SPEED IT WOULD PROBABLE HAVE CAUSE A ROLL OVER. IN ADDITION HAD THE RECALL THAT WAS ISSUED FOR 2008 TO 2011 DODGE 2500 TRUCKS INCLUDED MY VIN NUMBER, THE FAILURE COULD HAVE BEEN AVOIDED. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT WHILE EXITING OUT OF THE PARKING SPACE, THE CONTACT HEARD SOMETHING SNAP COMING FROM THE FRONT DRIVER SIDE WHEEL. THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL AFTER THE SOUND. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THE MANUFACTURER WAS CONTACTED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 10V657000 (STEERING:LINKAGES:TIE ROD ASSEMBLY)BUT WAS ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT THE DRIVER SIDE TIE ROD FRACTURED WHILE DRIVING 15 MPH. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 11V350000 (STEERING:LINKAGES:TIE ROD ASSEMBLY) BUT COULD NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 15,700.

WHILE DRIVING MY TRUCK WITH MY 6 YR OLD SON THE STEERING SYSTEM FAILED. THE TRUCK LOST ALL CONTROL OF THE STEERING AND THE WHEELS LOCKED IN PLACE. THE LEFT TIE ROD FAILED, THE STEERING ARM JAMMED INTO THE LEFT WHEEL LOCKING THE WHEELS IN A TIGHT STEERING POSITION. CHRYSLER HAS NOT ACKNOWLEDGED THE PROBLEM OR ACTED IN RESPONSIBLE MANOR TO INFORM ME OF WHY OR HOW THIS HAPPENED. CHRYSLER DID REPLACE THE LEFT TIE ROD BUT REFUSED TO REPLACE THE RIGHT SIDE OR COMPENSATE ME FOR THE COST OF A NEW RIM. DUE TO THE FACT THE TIE ROD FAILED THE WHEEL WAS CRACKED BY THE STEERING ARM AND NEEDED REPLACEMENT. THIS IS A HEAVY DUTY TRUCK BUILT FOR AND USE FOR TOWING. FAILURE OF THIS COMPONENT UNDER LOAD OR AT A HIGHER SPEED WOULD BE CATASTROPHIC. I AM VERY CONCERNED FOR THE SAFETY OF MY FAMILY AND THE...

MY FRONT END WAS VIOLENT, SHAKING FROM LEFT TO RIGHT, THE STEERING WHEEL WAS VIBRATING WILDLY. *TR

BOUGHT 2010 RAM 2500 DIESEL NEW AND HAD TO TAKE TO DEALER TO THIS POINT 5 TIMES FOR CHECK ENGINE LIGHT ILLUMINATED. THE TRUCK HAS CURRENTLY 16,338 MILES AND IS RETURNING TO DEALER TOMORROW FOR ANOTHER CHECK ENGINE LIGHT. EACH TIME THE LIGHT IS IN RELATION TO THE EMISSION SYSTEM. THE DEALER UNDER WARRANTY HAS CHANGED THE O2 SENSORS, CLEANED THE EGR VALVE AND STATES THEY MAY HAVE TO CHANGE THE O2 SENSOR CONTROLLER. I'VE ALSO POSTED ON THIS SITE ABOUT A MAJOR STEERING WOBBLE TO WHICH THE DEALER CHANGED A LOT OF FRONT STEERING COMPONENTS. THIS TRUCK DESIGN HAS A LOT OF HISTORY OF MAJOR DESIGN FLAWS. I'M STRONGLY CONSIDERING FILING A LEMON LAW SUIT. *TR

AFTER TURNING A CORNER ON A BLACK TOP ROAD, THE STEERING WENT COMPLETELY OUT AND THE WHEEL WOULD SPIN 360 WITH NO CONTROL. LUCKILY THERE WERE NO OTHER VEHICLES INVOLVED. I WAS ABLE TO GET THE VEHICLE OFF THE ROAD AND PARTIALLY INTO THE DITCH. IT WAS DETERMINED THAT A BOLT WAS EITHER MISSING OR FELL OUT OF THE STEERING COLUMN.

DRIVING 2010 RAM 2500 MEGACAB DIESEL 4X4 WITH 13950 MILES ON ODOMETER. PRIOR TO TRIP NOTED THAT STEERING WHEEL FREEPLAY WAS GETTING WORSE AND NOTED NEEDED TO HAVE CHECKED BY DEALER UNDER WARRANTY THE FOLLOWING WEEK. WHILE TRAVELING ON HIGHWAY AT 70MPH, WENT OVER AVERAGE BUMP - FRONT END CONTINUED TO SHAKE AND BOUNCE VIOLENTLY UNTIL SPEED DROPPED BELOW 40MPH. PULLED OVER CHECKED TIRES, STEERING COMPONENTS AND GENERAL CONDITION FOR ROADSIDE INSPECTION -FOUND NO DEFECTS. CONTINUED ON ROAD. 10 MILES LATER AT 64MPH HAD SAME VIOLENT REACTION TO BUMP TILL BELOW 40MPH. 20 MILES LATER EVENT OCCURRED AGAIN. IMMEDIATELY TOOK TO DEALER FOR EVALUATION. THE DEALER REMOVED AND REPLACED TRACKBAR AND TIE ROD, ALIGNED FRONT END, TEST DROVE AND STILL NOTED WOBBLE BUT IMPROVED. THEY THEN DECIDED TO REPLACE THE STEERING SNUBBER. THE DEALER CLOSED SO I DON'T KNOW IF THAT RESOLVED THE ISSUE YET OR NOT. THE TECH SAID...

TL*THE CONTACT OWNS A 2010 DODGE RAM 2500. WHILE DRIVING AT ANY SPEED THE STEERING WHEEL WOULD EASILY TURN TO THE LEFT AND RIGHT, FORCING THE CONTACT TO CONSTANTLY CORRECT THE DIRECTION THE VEHICLE WAS TRAVELING IN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO OCCASIONS WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150 AND THE CURRENT MILEAGE WAS 1,500. UPDATED 3/7/11 *CN THE DEALER INSTALLED A NEW GEAR BOX ON FEB 23, 2011. UPDATED 04/29/11

I WAS BACKING MY 2010 DODGE RAM 2500 4X4 WITH 6200 MILES ON IT OUT OF A PARKING SPOT. THERE WAS SNOW ON THE GROUND AND THE TRUCK WAS IN FOUR WHEEL DRIVE. I BACKED OUT AND PUT THE TRUCK IN DRIVE AND I HEARD A LOAD SNAP. THE TRUCK WENT FORWARD ROUGHLY 30 YARDS THEN CAME TO A SUDDEN STOP AND WOULD NOT GO FORWARD NO MATER HOW MUCH I PUSHED ON THE ACCELERATOR PEDAL. I GOT OUT OF THE TRUCK WALKED TO THE FRONT AND NOTICED BOTH TIRES WERE TOED IN. THE DRIVER SIDE OUTER TIE ROD END HAD BROKEN. THE TRUCK WAS TOWED TO THE DODGE DEALER WHO SAID THAT I HIT SOMETHING CAUSE TIE RODS JUST DON'T BREAK LIKE THAT. I ASSURE YOU I HIT NOTHING! THEY CHARGED ME $637 TO REPLACE THE WHOLE STEERING LINKAGE WITH A KIT THAT THEY SAID WAS AN UPGRADED STEERING...