NHTSA Complaint #10559766 — 2010 RAM 2500

I RECEIVED A RECALL N49/NHTSA 13V-529 LATE LAST YEAR STATING THAT ON JANUARY 6 I COULD CONTACT MY DEALER FOR A REPLACEMENT OF THE LEFT TIRE ROD BALL STUD, BECAUSE IT MAY FRACTURE AND CAUSE LOSS OF DIRECTIONAL CONTROL. I ATTEMPTED TO CONTACT THE DEALER "WHITES ENERGY MOTORS" GILLETTE, WY ON JANUARY 6, AND THEY STATED THAT THEY COULDN'T HELP ME UNTIL JANUARY 15TH. I CONTACTED "WHITES ENERGY MOTORS" AGAIN ON JANUARY 13TH TO SCHEDULE AND OIL CHANGE, AT THAT TIME I ASKED ABOUT THE RECALL, AND IF I COULD GET THAT SCHEDULED AS WELL. THEY STATED THAT "THEY COULD TAKE A LOOK AT THE VEHICLE TO SEE IF IT REQUIRED THE RECALL REPAIR BUT IT WOULD BE QUITE A WAYS OUT, BECAUSE "THEY WOULD ONLY ALLOW US TO ORDER ONE PART PER WEEK". IF THIS IS A SAFETY ISSUE, WHO AND WHY CAN THIS DEALER ONLY ORDER ONE PART PER WEEK? THIS AREA HAS MANY, MANY RAM TRUCKS OF ALL SIZES IN THE MODEL YEAR THAT MEETS THE RECALL. *TR