NHTSA Complaint #11354897 — 2010 RAM 2500

TL* THE CONTACT OWNS A 2010 RAM 2500. THE CONTACT STATED THAT POWER STEERING PUMP CAP DID NOT VENT PROPERLY AND AS THE CONTACT ATTEMPTED TO CHECK THE STEERING FLUID, NOT REALIZING THAT THE POWER STEERING FLUID WAS UNDER PRESSURE, THE FLUID EXPLODED AND BURNED THE CONTACT'S RIGHT HAND AND NECK. THE BURNS WERE SECOND DEGREE. THE CONTACT STATED THAT IF HE DID NOT HAVE SUNGLASSES ON, HE WOULD HAVE SUSTAINED MORE SEVERE INJURIES. THE CONTACT CALLED THE LA FONTAINE CHRYSLER DEALER, LOCATED IN SALINE, MICHIGAN AT: 248-887-4747 AND WAS TOLD THAT THE VIN WAS NOT PART OF NHTSA CAMPAIGN NUMBER: 10V616000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.