NHTSA Complaint #10470237 — 2010 RAM 2500

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 10470237
Vehicle 2010 RAM 2500
Component SUSPENSION
Date of Incident
Date Filed
Mileage 18,200 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I WAS ON THE HIGHWAY, IT WAS RAINING AND HIT A SMALL BUMP AND THE WHOLE TRUCK STARTED VIOLENTLY BOUNCING EVERYWHERE (INSIDE THE CAB AND OUTSIDE) LIKE ALL FOUR TIRES STOPPED TURNING. IT WAS SO BAD THAT MY BRIEFCASE, CELL PHONE AND WATER GOT THROWN. I COULDN'T STEER TOO WELL SO I HIT THE BRAKES AND STOPPED ON THE HIGHWAY THEN WENT VERY SLOW TO A GAS STATION AND TWO STRANGERS FOLLOWED ME TO SEE IF I WAS OKAY AND THEY BOTH SAID THAT THEY THINK MY TRUCK WENT INTO 4-WHEEL DRIVE BY ITSELF BECAUSE MY TIRES WEREN'T TURNING. I TOOK IT INTO THE WYATT ARP DEALER, THEY GAVE ME A RENTAL FOR 2 DAYS. THEY SAID THEY COULD NOT DUPLICATE AND MY 4-WHEEL DRIVE PROBLEM. THE PAPERWORK SAYS, "CUSTOMER STATES WAS TRAVELING 75 MPH ON HWY I-10 WHEN RAINING REAR TIRES LOCKED UP AFTER HITTING BUMP. UNABLE TO DUPLICATE CUSTOMER CONCERN AT THIS TIME". *TR

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