NHTSA Complaint #10396735 — 2010 RAM 2500

DRIVING 2010 RAM 2500 MEGACAB DIESEL 4X4 WITH 13950 MILES ON ODOMETER. PRIOR TO TRIP NOTED THAT STEERING WHEEL FREEPLAY WAS GETTING WORSE AND NOTED NEEDED TO HAVE CHECKED BY DEALER UNDER WARRANTY THE FOLLOWING WEEK. WHILE TRAVELING ON HIGHWAY AT 70MPH, WENT OVER AVERAGE BUMP - FRONT END CONTINUED TO SHAKE AND BOUNCE VIOLENTLY UNTIL SPEED DROPPED BELOW 40MPH. PULLED OVER CHECKED TIRES, STEERING COMPONENTS AND GENERAL CONDITION FOR ROADSIDE INSPECTION -FOUND NO DEFECTS. CONTINUED ON ROAD. 10 MILES LATER AT 64MPH HAD SAME VIOLENT REACTION TO BUMP TILL BELOW 40MPH. 20 MILES LATER EVENT OCCURRED AGAIN. IMMEDIATELY TOOK TO DEALER FOR EVALUATION. THE DEALER REMOVED AND REPLACED TRACKBAR AND TIE ROD, ALIGNED FRONT END, TEST DROVE AND STILL NOTED WOBBLE BUT IMPROVED. THEY THEN DECIDED TO REPLACE THE STEERING SNUBBER. THE DEALER CLOSED SO I DON'T KNOW IF THAT RESOLVED THE ISSUE YET OR NOT. THE TECH SAID IF IT STILL WOBBLED THAT THEY WOULD CHANGE THE WHEEL BEARING TO RESOLVE THE ISSUE. I WILL FIND OUT IN THE MORNING IF THE WHEEL BEARING WILL REQUIRE REPLACEMENT. *TR