2018 MAZDA CX-5 — Problems, Recalls & Safety Data

All of a sudden, my engine started making this ticking noise. I brought it to a mechanic, and he said the noise is coming from inside the engine. He checked for codes and everything, but nothing came up. The only way to look at it is to take the engine apart from what he told me. I started researching for solutions online before doing this and I came across other Mazda CX5 owners complaining of the same thing. I listened to a few of these videos of the sound it makes and sounds just like my car. Apparently, it is a common issue connected with the Hydraulic Lash Adjusters, and I am amazed that Mazda has not reached out to people affected by this. I am not sure what the long-term issue is with this noise, but it can't be good if it's in the engine. Who knows what kind of damage it could cause.

Noticed the smell of burning oil and smoke from the engine while driving on the interstate with my husband and young children in the vehicle. Pulled over at a gas station to inspect and discovered large amounts of oil leaking. While at the gas station the low oil indicator came on. There were no warning or check engine lights prior to the incident. The dealership diagnosed cracked cylinder head. This was an extensive and costly repair. I have now learned that Mazda is aware of how common this issue is with this year/make/model. This should be a covered repair or recalled part.

Turned car on when leaving for work. Smelled a strong burning smell. Fluid all under car on the driveway. Took the vehicle to repair shop and they stated that it was the cylinder head and that there was a possible recall or warranty extension for this particular issue. I called Mazda and they said it was an issue but for the 2019 model and not the 2018. After doing some research I have read where this issue seems to be happening for the 2018 as well and they are not taking responsibility for it.

While driving, my 2018 Mazda CX-5 experienced a sudden and complete loss of engine power without warning. The engine shut down while the vehicle was in motion; however, electrical systems such as the radio, heat, and electronics remained operational. The vehicle lost propulsion, creating a serious safety risk in traffic. The vehicle had recently been serviced at an authorized Mazda dealer for completion of PCM and fuel-system recalls. Shortly after recall service, the engine failure occurred. No warning lights or prior symptoms were present. An independent mechanic suggested possible engine seizure, but a full diagnostic evaluation (including compression testing or internal inspection) has not been completed. The cause of the sudden power loss remains undetermined. This incident represents a potential safety defect involving unexpected engine shutdown and loss of propulsion.

The infotainment system consistently changes stations and volume on its own. Knob will not allow you to make adjustments . Contacted dealer and infotainment Is not covered under warranty , or extended warranty. Now the collision notification is not working. Warnings from system that it has failed and causes system to not Register any movement . This has been going on recently. Now have to drive it as it doesn’t have the system. And have to use my Apple play for radio as infotainment keeps failing to include radio and navigation Told by dealer that the infotainment system is not Mounted into the dash and sticks up , so the heat from sun and summer has fried th system. Has been ongoing for over a year just found site to report it . Will not buy another vehicle with infotainment system sticking up out of dashboard