2022 MAZDA CX-5 — Problems, Recalls & Safety Data
5/5
Safety Rating
69
Owner Complaints
0
Recalls
23
Service Bulletins
0
Investigations
Overview of the 2022 MAZDA CX-5
The 2022 MAZDA CX-5 has received a total of 69 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. 23 technical service bulletins have been issued by Mazda Motor Corp. for this model year. The most commonly reported problems involve the Exterior Lighting (13 complaints), Engine (12 complaints), and Unknown Or Other (7 complaints).
Recalls for the 2022 MAZDA CX-5
There are no recalls on file with NHTSA for the 2022 MAZDA CX-5. No Active Recalls
Owner Complaints for the 2022 MAZDA CX-5
69 complaints have been filed with NHTSA for the 2022 MAZDA CX-5. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Exterior Lighting | 13 | 0 | 0 | 0 | 0 |
| Engine | 12 | 0 | 1 | 0 | 0 |
| Unknown Or Other | 7 | 0 | 0 | 0 | 0 |
| Electrical System | 5 | 1 | 2 | 0 | 0 |
| Power Train | 5 | 0 | 0 | 0 | 0 |
| Service Brakes | 4 | 2 | 0 | 0 | 0 |
| Fuelpropulsion System | 3 | 0 | 1 | 0 | 0 |
| Structurebody | 3 | 1 | 0 | 0 | 0 |
| Air Bags | 2 | 1 | 0 | 1 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 2 | 2 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 2 | 2 | 0 | 1 | 0 |
| Vehicle Speed Control | 2 | 0 | 0 | 0 | 0 |
| Electrical Systeminstrument Panelspeedometerodometer | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasoline | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Warning | 1 | 1 | 0 | 1 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Tirestreadbelt | 1 | 0 | 0 | 0 | 0 |
| Visibilitysunmoon Roof Assembly | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 1 | 0 | 0 |
Most Recent Complaints
Over the past several weeks, we began hearing a pronounced noise coming from the front of the vehicle, which the dealership diagnosed as a failing motor within the driver-side headlight unit. Given that this is a critical safety component, and part of the upgraded package purchased when the vehicle was new — we were surprised to encounter this issue on a vehicle of 4 years and 41,540 miles. Mazda Customer Care told me to pound salt
The right headlight is very noisy. Like it is going to fail very soon. People say it's the problem with the cooling fan inside. A lot people have the same issues， Mazda should recall it ASAP
The LED Headline Assembly in the 2022+ CX-5 frequently malfunctions by itself causing the headlight to burn out and fail on a frequent basis. This is an unacceptable issue that is causing new car owners in lost time and money to get this poor headlight design repaired on a frequent basis. This is a known issue for this vehicle and has been frequently reported online that it really needs a recall for Mazda to change the headlight design to ensure the entire lighting system does not fail on a frequent basis. This has happened to both headlights.
Headlight motor created a loud noise while it's on distracting driving and indicating an impending failure .This happened when the vehicle just got out of warranty (38000 miles approximately). Mazda refused to replace the headlight assembly for free. They charged for replacing it.
Drivers side LED headlight cooling fan is making a loud buzzing noise 100% of the time when the headlight is turned on which indicates that the fan is failing. If fan fails, it will lead to overheating and failure of the headlight. Vehicle was inspected by Mazda to confirm the issue. Mazda issues Service Alert SA-013/23 and Technical Service Bulletin 09-015/23 have been issued for this problem. TSB states: Some customers may notice an abnormal noise (i.e. whine, groan, rattle or squeak) coming from the front combination lights when turning them on, or a few minutes after turning them off. The noise may be due to contamination by foreign matter during the manufacturing process. The fan motor bearing may become worn out during use. To eliminate the noise, the production process at the supplier and the material has been modified.
Safety Rating for the 2022 MAZDA CX-5
The 2022 MAZDA CX-5 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2022 MAZDA CX-5
Mazda Motor Corp. has issued 23 technical service bulletins (TSBs) for the 2022 MAZDA CX-5. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SA-030-25 — ENGINE
A tapping/rattling noise may be noticed from the valve train area. This operating condition can occur on new vehicles which have been delivered to Mazda dealers (due to loading and unloading from transport trucks or customers moving their vehicles in and out of their garages to wash the vehicle, etc.)....
09-022-24a — ELECTRICAL SYSTEM
Some customers may complain that the power liftgate (PLG) may open unintentionally while the vehicle is parked or stopped. Due to the shape of the 7th generation remote transmitter, the power liftgate button may be long pressed unintentionally in a pocket or a bag. To eliminate this concern, the keyless...
SA-038-24 — ELECTRICAL SYSTEM
Some customers may experience the master warning light and/or the "In-Vehicle Network Malfunction" warning message in the instrument cluster on with DTC B119F:01 (TCU - Tel antenna No. 1 malfunction) stored.
SA-022-24a — WHEELS
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark...
SA-009-24 — ELECTRICAL SYSTEM
Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not Function, WI-FI How-To Conditions for Remote Engine Start Function Will turn engine OFF, WI-FI Trial Period, Deactivation Mode, Interacting With...
SA-006-24 — EQUIPMENT ADAPTIVE/MOBILITY
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
09-001-23a — ELECTRICAL SYSTEM
Some vehicles may exhibit an âIn Vehicle Network Malfunctionâ message appearing in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored after the connected service contract has been discontinued. This is caused by improper control software of the telematics communication unit (TCU). To eliminate this concern, the...
SA-079-23 — VISIBILITY
Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360°view monitor. As this phenomenon is not a system failure, do not make any repairs or replace any parts.
SA-027-23c — ELECTRICAL SYSTEM
In-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000:04 (Telematics communication unit internal malfunction) stored.
SA-009-23e — EXTERIOR LIGHTING
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF 3. MAZDA CONNECT connected vehicle reception strength...
Showing 10 of 23 technical service bulletins.
NHTSA Investigations for the 2022 MAZDA CX-5
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MAZDA CX-5
- 2017 MAZDA CX-5 — 187 complaints
- 2018 MAZDA CX-5 — 433 complaints
- 2019 MAZDA CX-5 — 317 complaints
- 2020 MAZDA CX-5 — 136 complaints
- 2021 MAZDA CX-5 — 177 complaints
- 2022 MAZDA CX-5 (current)
- 2023 MAZDA CX-5 — 71 complaints
- 2024 MAZDA CX-5 — 44 complaints
- 2025 MAZDA CX-5 — 17 complaints
- 2026 MAZDA CX-5 — 0 complaints
Other MAZDA Models
- MAZDA MAZDA3 — 3,974 total complaints
- MAZDA 626 — 3,877 total complaints
- MAZDA MAZDA6 — 2,906 total complaints
- MAZDA TRIBUTE — 2,830 total complaints
- MAZDA CX-9 — 1,786 total complaints
- MAZDA CX-7 — 1,539 total complaints
- MAZDA PROTEGE — 1,377 total complaints
- MAZDA MPV — 1,156 total complaints