2025 MAZDA CX-5 — Problems, Recalls & Safety Data
5/5
Safety Rating
17
Owner Complaints
0
Recalls
6
Service Bulletins
0
Investigations
Overview of the 2025 MAZDA CX-5
The 2025 MAZDA CX-5 has received a total of 17 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. 6 technical service bulletins have been issued by Mazda Motor Corp. for this model year. The most commonly reported problems involve the Service Brakes (3 complaints), Fuelpropulsion System (2 complaints), and Unknown Or Other (2 complaints).
Recalls for the 2025 MAZDA CX-5
There are no recalls on file with NHTSA for the 2025 MAZDA CX-5. No Active Recalls
Owner Complaints for the 2025 MAZDA CX-5
17 complaints have been filed with NHTSA for the 2025 MAZDA CX-5. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Service Brakes | 3 | 1 | 0 | 0 | 0 |
| Fuelpropulsion System | 2 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 2 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 2 | 0 | 0 | 0 | 0 |
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Electrical Systemadasblindspotwarninglamp | 1 | 0 | 0 | 0 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 1 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Visibilitywindshield | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Breaks and gas pedal simultaneously stopped working while driving and steering wheel locked up
Breaks and gas pedal simultaneously stopped working while driving and steering wheel locked up
Breaks and gas pedal simultaneously stopped working while driving and steering wheel locked up
The system that failed was the acceleration. This how it happened the first time, because after that it has happened at least two more in one year. I was leaving my office parking area, and I was waiting for the cars in front of me to continue moving. Then I was ready to start moving and put my foot on the accelerator and just went to a high acceleration. Which I immediately slammed the brakes because otherwise I would have smashed the rear part of the vehicle in front of me. My safety was in jeopardy because if I would have hit the car in front of me and my airbags would have deployed. And the speed of the acceleration was so, that the driver in front of me would have definitely felt it in his neck and God forbids what else!!! Yes, I reported to my dealer, and they said that nothing showed in their computer system, and mentioned something of a throttler not been wrong, (which I don't know what that is). There were no warning lamps or messages in the dashboard prior to the failure. This happened to me again in random occasions where I was just getting my car out of my parking in my condominium, also lucky, it was early in the morning and no cars around. AND the other instance also in my condominium parking area, but this time arriving, and also, lucky no cars near!!!! Your website describes a similar complaint for the same make and model of my car, thus implying that there is a problem with the system.
The contact owns a 2025 Mazda CX-5. The contact stated while driving at various speeds, the passenger's side-view mirror blind spot detection system sensor was detecting vehicles intermittently. The contact stated that the passenger's side-view mirror blind spot detection system sensor detected vehicles 3 or 4 times in a row, but then a truck drove by undetected. The contact stated that no warning light was illuminated. The contact had taken the vehicle to a local dealer several times. The dealer was able to replicate the failure, but the dealer was unable to repair the vehicle. The manufacturer was informed of the failure. The failure mileage was approximately 4,200.
Safety Rating for the 2025 MAZDA CX-5
The 2025 MAZDA CX-5 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2025 MAZDA CX-5
Mazda Motor Corp. has issued 6 technical service bulletins (TSBs) for the 2025 MAZDA CX-5. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SA-040-25a — POWER TRAIN
A New Automatic Transmission Fluid (ATF-A7) is being used for some 2023-2026 models. ATF-A7 is an extremely low viscosity formulation with low friction to achieve best-in-class fuel economy and driving performance. For easy identification, ATF-A7 is colored Red and ATF-FZ is colored Blue. ATF-A7 includes UV-reactive dye (see "Fluorescence Example"...
09-030-25 — SEATS
The front seats on some vehicles (equipped with 6-way power seats) may not slide forward or backward when operating the power seat slide switch. This concern may be caused by a previous power seat switch shape modification where the strength was insufficient and caused the switch lever to break, resulting...
SA-031-25 — UNKNOWN OR OTHER
Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
09-004-25a — LANE DEPARTURE: BLIND SPOT DETECTION
Some vehicles may experience "Blind Spot Monitoring Sensor(s) Blocked" displayed in the instrument cluster while driving over 37 mph {60 km/hr.} in areas without structures or buildings around the vehicle. This may be caused by a partial defect in the blind spot monitoring (BSM) control module. To eliminate this concern,...
SA-009-24e — ENGINE
Frequently Asked Questions (FAQ)
05-006-24b — POWER TRAIN
Some customers may complain of a shift shock when shifting from 2nd to 3rd when the engine is cold. This is caused by improper TCM control logic. To eliminate this concern, the TCM control logic has been modified. NOTE: If the calibration file of the concerned vehicle is not found...
NHTSA Investigations for the 2025 MAZDA CX-5
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MAZDA CX-5
- 2020 MAZDA CX-5 — 136 complaints
- 2021 MAZDA CX-5 — 177 complaints
- 2022 MAZDA CX-5 — 69 complaints
- 2023 MAZDA CX-5 — 71 complaints
- 2024 MAZDA CX-5 — 44 complaints
- 2025 MAZDA CX-5 (current)
- 2026 MAZDA CX-5 — 0 complaints
Other MAZDA Models
- MAZDA MAZDA3 — 3,974 total complaints
- MAZDA 626 — 3,877 total complaints
- MAZDA MAZDA6 — 2,906 total complaints
- MAZDA TRIBUTE — 2,830 total complaints
- MAZDA CX-9 — 1,786 total complaints
- MAZDA CX-7 — 1,539 total complaints
- MAZDA PROTEGE — 1,377 total complaints
- MAZDA MPV — 1,156 total complaints