2018 MAZDA CX-5 Engine Problems

156 NHTSA complaints on file

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Engine Issues in the 2018 MAZDA CX-5

156 engine complaints have been filed with NHTSA for the 2018 MAZDA CX-5. Of these, 4 involved a crash, 1 involved a fire, and 0 resulted in injury.

156
Complaints
4
Crashes
1
Fires
0
Injuries
0
Deaths

All Engine Complaints

#11719213 |
All of a sudden, my engine started making this ticking noise. I brought it to a mechanic, and he said the noise is coming from inside the engine. He checked for codes and everything, but nothing came up. The only way to look at it is to take the engine apart from what he told me. I started researching for solutions online before doing this and I came across other Mazda CX5 owners complaining of the same thing. I listened to a few of these videos of the sound it makes and sounds just like my car. Apparently, it is a common issue connected with the Hydraulic Lash Adjusters, and I am amazed that Mazda has not reached out to people affected by this. I am not sure what the long-term issue is with this noise, but it can't be good if it's in the engine. Who knows what kind...
#11718745 |
Noticed the smell of burning oil and smoke from the engine while driving on the interstate with my husband and young children in the vehicle. Pulled over at a gas station to inspect and discovered large amounts of oil leaking. While at the gas station the low oil indicator came on. There were no warning or check engine lights prior to the incident. The dealership diagnosed cracked cylinder head. This was an extensive and costly repair. I have now learned that Mazda is aware of how common this issue is with this year/make/model. This should be a covered repair or recalled part.
#11716158 |
Turned car on when leaving for work. Smelled a strong burning smell. Fluid all under car on the driveway. Took the vehicle to repair shop and they stated that it was the cylinder head and that there was a possible recall or warranty extension for this particular issue. I called Mazda and they said it was an issue but for the 2019 model and not the 2018. After doing some research I have read where this issue seems to be happening for the 2018 as well and they are not taking responsibility for it.
#11714123 |
While driving, my 2018 Mazda CX-5 experienced a sudden and complete loss of engine power without warning. The engine shut down while the vehicle was in motion; however, electrical systems such as the radio, heat, and electronics remained operational. The vehicle lost propulsion, creating a serious safety risk in traffic. The vehicle had recently been serviced at an authorized Mazda dealer for completion of PCM and fuel-system recalls. Shortly after recall service, the engine failure occurred. No warning lights or prior symptoms were present. An independent mechanic suggested possible engine seizure, but a full diagnostic evaluation (including compression testing or internal inspection) has not been completed. The cause of the sudden power loss remains undetermined. This incident represents a potential safety defect involving unexpected engine shutdown and loss of propulsion.
#11708847 |
The infotainment system consistently changes stations and volume on its own. Knob will not allow you to make adjustments . Contacted dealer and infotainment Is not covered under warranty , or extended warranty. Now the collision notification is not working. Warnings from system that it has failed and causes system to not Register any movement . This has been going on recently. Now have to drive it as it doesn’t have the system. And have to use my Apple play for radio as infotainment keeps failing to include radio and navigation Told by dealer that the infotainment system is not Mounted into the dash and sticks up , so the heat from sun and summer has fried th system. Has been ongoing for over a year just found site to report it . Will not buy another vehicle with infotainment system sticking up out of dashboard
#11707998 |
Cracked cylinder head due to defect in the casting process. Oil leaking thru the crack landing on the exhaust manifold causing an odor and possibly toxic fumes in the cabin of the vehicle.
#11705314 |
Mazda has inspected the car and determined that there is a crack in the cylinder head. This is apparently a known defect in 2018-2021 Mazdas with 2.5L engines, including, without limitation, the 2018 Mazda CX-5. The cracked cylinder head has caused leaking coolant, which can drain into the engine and create serious safety issues. Mazda is aware of the issue, however, they are claiming that it is not covered by warranty.
#11699908 |
Hydraulic lifters keep having issues
#11697198 |
2018 Mazda CX-5, 2.5L NA Has been diagnosed with leak in the cylinder head cover, which has resulted in engine oil leaking directly onto the exhaust manifold. This leak produces significant smoke and a strong burning oil smell while the vehicle is running. There are numerous reports on Mazda owner forums describing the same issue occurring in Mazda CX-5 models. Some owners even reported instances of minor fires or active burning under the hood due to oil contacting hot components. Mazda released Technical Service Bulletin TSB #SA-031-21, which includes a redesigned cylinder head for the 2018–2019 CX-5 models. This bulletin demonstrates Mazda’s awareness of the design flaw. The TSB only covers turbo 2.5L engines and not normally aspirated engines. There is substantial evidence that this is a widespread defect in these model years, unrelated to owner misuse or vehicle mileage. Mazda should take full responsibility by issuing a formal recall...
#11693210 |
Driving fine at low speeds (under 40mph), once I accelerate to highway speeds the engine misfires, check engine light flashes, Smart City Brake System Malfunction, Radar Malfunction, and car losses all engine power. Car just coast, lights and brakes still work. Check engine code moves around and will be on cylinder 3 sometimes and cylinder 4 other times. Able to replicate this issue multiple times. Serious safety concern.
#11691786 |
2018 Mazda CX-5, 2.5L Naturally Aspirated Engine The vehicle has been diagnosed with a leak from the cylinder head cover, resulting in engine oil dripping directly onto the exhaust manifold. This issue causes noticeable smoke and a strong burning oil odor inside the cabin while the engine is running. This defect presents multiple serious safety concerns: 1) Health hazard due to prolonged exposure to burning oil fumes inside the vehicle. 2) Fire risk from oil contacting hot engine components. 3) Potential engine failure, which could lead to vehicle stalling or loss of control, increasing the risk of a crash and possible loss of life. Mazda issued Technical Service Bulletin TSB #SA-031-21, which introduced a redesigned cylinder head for 2018–2019 CX-5 models. The release of this TSB indicates Mazda’s awareness of the underlying design flaw. There is substantial evidence, including numerous owner reports, that this is a widespread issue affecting these...
#11689793 |
Cracked cylinder head leaks oil directly onto hot exhaust, causing smoke, fumes in cabin and a fire risk.
#11685332 |
the cylinder head has a crack in it witch sprays oil all over the engine.it also sprays oil on to the very catalitic converter that's very hot .smoke is everywhere and iam afraid it will cause a fire
#11685038 |
I own a 2018 Mazda CX-5. I currently have 64,770 miles on the car. I have had a burning smell and smoke coming from the engine. The car was taken to the dealer (John Kennedy Mazda Conshohocken) and I was told it was fixed by replacing a gasket. The smell and smoke persisted. I took it back to the dealer and now I am told there is a leaking cylinder head. I do not feel safe driving this car especially with my kids in the car while the engine is smoking. I have had to pull over on the highway due to this. No warning lights were on until a week prior to taking it back a second time when my oil light finally came on.
#11680493 |
Engine Cylinder heads started to leak at 75k miles causing oil and coolant to leak and puddle. This was after a fuel pump recall.
#11669056 |
The radio changes stations by itself, speakers/music goes in and out. The screen freezes and cannot change stations. And also the car lags on taking off sometimes. Often smells like fuel when you turn on the car, Assuming a fuel pump issue, not sure. I spoke to the salesman who sold me the car (adam) within less than 30 days of having the vehicle and told me the electrical issue with radio would be covered. Then when I called to have the issue fixed I was told it wasnt going to fixed on their behalf. This car was sold to me with a few issue that I was not aware at the time of purchase.
#11667755 |
While waiting at a stop light the engine will turn off. This has happened three times since I’ve owned the car 2/16/2025.
#11664248 |
Sometimes, the breaks will not go all the way down to the floor and act like theyre not working. it's very odd and only does it once in a while. i have constant issues with the technology in the car. it changes my music, the buttons get stuck and my it acts up. my aunt has the same model and is running into the same issues. i never received a letter in the mail about the last recall and have had issues where it doesnt seem like my engine is getting the power it once did. this was early on after i got the car. my gas mileage has significally decreased even after oil changes.
#11664397 |
Issue with the engine cylinder head leaking engine oil from the side of the cylinder head, where the casting has a defect. Leaks engine oil onto the flashing for the exhaust and exhaust manifold, where it could catch fire. The problem has been confirmed and diagnosed by a licensed mechanic. However, the dealer would not take responsibility for repair or assistance in repair. There are no warnings, while driving and after stopping, the smell of burning oil comes into the car and also smoke from the engine compartment.
#11659157 |
The contact owned a 2018 Mazda CX-5. The contact stated that while her daughter was driving at 35-45 MPH, the vehicle was shaking and rattling. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the wheel bearings were faulty. The vehicle was repaired but the failure recurred. The vehicle was taken to the local dealer again where it was diagnosed that there were loose parts in the engine. The vehicle was repaired but the failure recurred. Additionally, the brake light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the switch and mat were causing the failure. The vehicle was repaired and returned to the dealer. The manufacturer was contacted. The failure mileage was approximately 31,673.
#11659102 |
Had an oil leak suddenly appear on the vehicle with only 55400 miles. Found there are technical service bulletins for this motor that the head cracks causing leaks. It is on many forums. Reached out to Mazda and got zero help
#11656944 |
2018 Mazda CX5 2.5 ltr engine. Major oil leak that has been diagnosed as cracked or porous aluminum casting on the cylinder block. Oil is dripping consistently out of the problem area onto the manifold, causing smoke to flow into the cabin of the car and out of the hood as well. Car is currently at a Mazda dealership for a second diagnosis that confirmed the leak. Car is 3,000 miles out of warranty. Waiting to hear what the dealership is going to do. I also have contacted Mazda corp. and have a case# to take further action if needed. As you can see by the list of "engine" complaints for this problem, it is well documented that this is not an isolated issue.
#11654029 |
Started 2018 Mazda CX-5 and the engine was extremely loud and a ticking noise was heard. Brought it to my local garage (Charlies Garage) and it was determined that the lifters needed replacement. Garage told me that Mazda issued a Service Alert on November 22, 2019 (Alert # SA-012/19) and did not notify customers of the Valve Tapping or knocking noise from cylinder head. The Garage then told me that Mazda issued a Technical Service Bulletin on April 23, 2020 (Bulletin No. 01-006/20). Again, customers were not notified of the Tapping Noise from Engine Bulletin that was issued. There were no alerts on the dashboard of the car, no warning lights, or other indicators. If Mazda had notified customers, the car would have been fixed UNDER WARRANTY. I do have a video of the noise and if you let me know how to send that, I will.
#11652887 |
Car started leaking and burning oil. Blue smoke coming out of engine. Low oil pressure light went on. I had it looked at by an auto mechanic. This is a major safety issue as the engine will fail because of the low pressure. The car is not drivable. Turns out it's a known issue with the cylinder head that Mazda knows about because they issued a redesign and issued recalls for the 2019 and the turbo engine. They also issued a TSB for this problem. Car is out of warranty, but not old enough to have major engine issues.
#11652447 |
I noticed a burning smell coming from engine. I took it to a Mazda dealership where they found a cracked cylinder head that needed complete replacing. There was no warning light or other symptoms before I noticed the smell. Vehicle has only been inspected by the dealership. Vehicle is out of warranty but only has 37000 miles on it.
#11650716 |
Defective Engine. Cracked Cylinder Head. Engine oil leaked overnight because of known Mazda 2.5 liter Skyactive engine defect.
#11650580 |
The issue began when I started to smell burning oil. As time went on smoke began to slowly come from the hood. I took my car to the mazda dealership and said that there was a cracked cylinder head in the engine. After doing research online this has been a major issue with the 2018-2020 model.
#11648668 |
My 2018 Mazda CX-5 with just over 45,000 miles is showing the dreaded cracked cylinder head symptoms. Coolant is leaking causing a very noticeable burning smell in the cabin and faint smoke emanating from under the hood. My CX-5 has followed the maintenance schedule at the dealership that the vehicle was purchased. At this point the dealership has not been helpful at all. Mazda MUST start including 2018 CX-5s to CSP11 (covers 2019 CX-5s).
#11646483 |
I own a CX5 2018 Mazda with around 31,000 miles on it. Two days ago I experienced a smoke/fume event in my car while driving. The cabin filled with burnt oil fumes and a pungent smell. I happened to be near a Mazda dealership and was able to reach it with windows down and slow driving. The dealership inspected my car and confirmed a large oil leak caused by a cracked cylinder head. I was told this is a known issue with Mazda CX5/CX9 series and that it would be covered under warranty. Today I was informed by the same dealership that my standard powertrain warranty will not cover it, as it is 60,000 miles or 5 years. My car only has 31,000 miles on it, but it’s over the 5 years by little over a year. I am looking at paying around $6,500 out of pocket to fix my...
#11646608 |
Cracked cylinder causes oil leak in 2018 Mazda CX-5. May occur in other model year CX-5 as well. Issue was inspected by an authorized dealer. Repair by Mazda not performed because vehicle was a few months past warranty expiration date. Issue with CX-5 cylinder-head are shown below: [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11644882 |
Replacement of cracked head cylinder diagnosis completed by Mazda dealer Fred beans in Willow Grove Pennsylvania Mazda is claiming they cannot cover the repair cost due to carfax not reporting all my maintenance services. After speaking to mazda customer service they confirmed that it is illegal to use carfax as documented proof. I provided proof of the maintenance aka oil change that was not eeported directly through carfax and have not heard anyrhing back. My car is under 60,000 miles and I have maintain my car and this should not be my fault this should not be my fault. Please help if possible i dont know who else to go to
#11644513 |
There is a cracked cylinder head cover and the oil leaks from the crack onto the manifold causing smoke and burning smell. I have read several examples on Mazda forums [XXX] ; [XXX] ) of this happening with the Mazda CX-5. A former Mazda mechanic posted he would see a couple vehicles a week at his dealership that experienced this problem. The odor of the burning oil onto the manifold is overpowering when sitting in the car. Some people with the same problem have posted they actually had small fires / burning under the car. In May, 2021, Mazda issued a technical service bulletin TSB # SA-031-21 with a cylinder head redesign for 2018/2019 CX5 models. this is telling of their awareness of the problem. There were no dashboard warnings to indicate the problem - just the burning smell from oil and oil stains in the driveway which caused me...
#11642816 |
Car has a ticking sound when in idle mode. My mechanic sent me a few videos to reference and a bulletin from Mazda that attributes the clicking to the Hydraulic Lash Adjuster
#11641472 |
Cracked cylinder head at 65,0000 miles
#11641355 |
We were driving and noticed some white smoke when we parked, so we took it to a mechanic and he diagnosed: “Found that only when engine gets up to operating temp that it begins to leak through hairline cracks in cylinder head. Oil leak is severe and recommend not driving and bringing to dealer for possible warranty verification.” He told us the issue is specifically on the driver side where there are hairline cracks on the backside, left quarter of the cylinder head.
#11640734 |
There is a known issue with 2018 Mazda CX 5 related to a cracked cylinder head. I have just under 60,000 miles and I noticed smoke coming from under the hood near the exhaust manifold and a strong odor of burning oil. Dolan Mazda in Reno, NV has confirmed I have a cracked cylinder head and it is the cause of the burning oil. I am concerned that oil leaking from the cracked cylinder head onto the exhaust is a fire hazard. I feel a recall should be issued.
#11639988 |
During cold starts there is a loud ticking sound coming from the top side of the engine. It appears to be one or more HLA.
#11639995 |
We purchased our vehicle from Riley Mazda in September 2018. Shortly after reaching approximately 50,000 miles, we began to notice that the gauges would fluctuate, and there was a slight burning odor in the car cabin. We replaced the air filters for both the engine and cabin, as well as performed an engine oil change. In October, we had a brake flush done when we inquired about the burning smell coming from under the hood. Despite our concerns, the dealership was unable to identify any problems at that time. On a subsequent visit, we paid a diagnostic fee of $220.00. It was during this visit that the dealership discovered an issue with the engine. The newly identified problems will significantly impair the vehicle's performance and decrease its value. Additionally, we anticipate needing future repairs, which could pose serious safety hazards.
#11639054 |
Cracked cylinder head
#11638286 |
Cracked cylinder head causing oil to leak
#11638121 |
What component or system failed or malfunctioned, and is it available for inspection upon request? - Engine cylinder head was broken and caused oil leakage How was your safety or the safety of others put at risk? Oil leakage resulted in a smoky smell while driving and could have led to cars on the road or my own car could have skid leading to a fatal accident Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Dealer has inspected. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear - No warning lamps but there was a smoky smell while driving & visible oil leak under the front hood.
#11637065 |
Cylinder head cracked at 46,000 miles causing smoke and oil leakage. This was the root of an almost $6,000 repair, leaving me without a vehicle for 15 days. This issue could also lead to more extensive engine problems in the future.
#11636213 |
My vehicle has been diagnosed with a cracked cylinder head. The problem began when the vehicle had less than 28,000 miles on it. Mazda is repairing it and has agreed to cover the repair under Mazda Customer Care Assistance.
#11634884 |
At approximately 57,000 miles, the cylinder head cracked. It was leaking oil and white smoke was coming out of the engine bay. There were no warning lights. I have since gotten the cylinder head replaced.
#11633877 |
At approximately 65,000 miles, a burning oil odor was detected, and we took our vehicle to the nearest Mazda dealership. Techs confirmed a failed master cylinder resulting in a leak, and that this master cylinder failure is common with 2018 CX-5s resulting from porosity in the cast metal wall creating a leak path over time. I was able to retain the failed casting and all parts which were replaced and am saving for records and analysis. Mazda customer service was contacted about the master cylinder casting failure and declined to cover it because the vehicle was beyond warranty period and because the failure was repaired before I was able to establish contact with Mazda customer service. Note that the failure happened in the approach to the holidays, and while efforts were made to establish contact with Mazda service via website chat, e-mail form submission, and phone, they were unsuccessful due...
#11631637 |
Purchased vehicle from dealership drove 1650 miles, cylinder head began leaking, excessive oil. Took vehicle to repair shop their assessment cracked cylinder head. Warranty expired, dealership refused help in addition to Mazda Corp. unless brought to nearest dealership 140 miles away, with no guarantee. Vehicle is not driveable, I do have photos of the cracks.
#11631241 |
The cylinder head on my 2018 Mazda CX-5 developed cracks on the exhaust side, leading to significant oil leakage onto the exhaust manifold. This has caused engine damage and safety concerns. The vehicle is currently at a Mazda dealership, where the issue has been inspected and documented. The component is available for further inspection upon request. The oil leaking onto the exhaust manifold creates a serious fire hazard due to the high heat generated in this area. Additionally, the vehicle experienced burning smells and visible smoke coming through the air vents, which could impair visibility or cause distraction while driving. These conditions place the safety of myself, my passengers, and others on the road at risk. The issue has been confirmed by a Mazda dealership. They provided a video showing oil actively dripping from the cracked cylinder head and stated that the engine requires a full replacement. Mazda dealership video:...
#11630865 |
Excessive intermittent Engine vibration at 10 mph to 40 mph at very light load, very light throttle. If a very light throttle Is applied or removed the vibration seems to go away. In light traffic at low speed the vibration is of concern as to the damages it may further cause. On 11/19/2024 Boucher Mazda charged me to perform PCM and TCM updates which did not correct the problem. On 12/11/2024 Russ Darrow Mazda of Greenfield Wi, thought a motor mount KN-39-040 should be replaced. $540.28 later, the problem is worse. I believe the problem is caused by the CYLINDER DEACTIVATION issue Identified by Recall 3719F which I was never notified. This is a safety issue, because I don’t know when the engine is to fail or stall or what the damages will be. I pay a large fee for Diagnosing only to get “LIP” Service.
#11629364 |
There was a burnt rubber smell coming off the vents, took to dealership and they confirmed there was an issue with the front timing cover and was replaced. Less that a week later, there was smoke coming from the hood of the car. Took back to dealership unaware if it was recurring issue but it was determined there was a NEW oil leak due to faulty cylinder head needing replacement on my car which has less than 50,000 miles. While there was no warning lights, the car was unsafe to drive in that condition.
#11628969 |
The cylinder head cracked while waiting for a light to change at a busy intersection, causing heavy smoke to enter the vehicle through the air vents with the heater on. The smoke filled the car quickly, causing my wife and me to exit the vehicle at the very busy intersection. A local independent service center diagnosed the problem. I was unable to drive the vehicle to the manufacturer for safety reasons and smoke filling the cabin. No warning lights were displayed. This vehicle was maintained following the manufacturer's recommendations throughout its 77,000 mile life.

Other 2018 MAZDA CX-5 Problem Areas

Unknown Or Other 51 complaints Power Train 34 complaints Service Brakes 31 complaints Electrical System 28 complaints Fuelpropulsion System 19 complaints Fuel System Gasoline 18 complaints Structurebody 12 complaints Vehicle Speed Control 11 complaints Air Bags 9 complaints Forward Collision Avoidance Warnings 8 complaints Forward Collision Avoidance Automatic Emergency Braking 5 complaints Exterior Lighting 4 complaints Suspension 4 complaints Lane Departure Assist 3 complaints Lane Departure Blind Spot Detection 3 complaints Seat Belts 3 complaints Visibilitywiper 3 complaints Back Over Prevention Rearview System Braking 2 complaints Back Over Prevention Sensing System Camera 2 complaints Electronic Stability Control Esc 2 complaints Steering 2 complaints Visibilitysunmoon Roof Assembly 2 complaints Wheels 2 complaints Back Over Prevention Warnings 1 complaint Child Seatharnesscrotch Buckle 1 complaint Engine And Engine Cooling 1 complaint Equipmentelectricalaccessory Generatorcontrols 1 complaint Equipmentelectricalinfotainment 1 complaint Equipmentelectricalradiotape Deckcd Etc 1 complaint Exterior Lightingbrake Lightsswitch 1 complaint Forward Collision Avoidance Adaptive Cruise Control 1 complaint Forward Collision Avoidance Adaptive Cruise Controlsoftware 1 complaint Fuel System Gasolinedeliveryfuel Pump 1 complaint Lane Departure Warning 1 complaint Latcheslockslinkagesdoorslatch 1 complaint Latcheslockslinkagesdoorslock 1 complaint Seats 1 complaint Service Brakes Hydraulic 1 complaint Tires 1 complaint Vehicle Speed Controlaccelerator Pedal 1 complaint Vehicle Speed Controlcables 1 complaint Visibilitywindshield 1 complaint
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