2013 KIA SOUL Engine Problems

I TOOK MY VEHICLE TO KIA FOR TWO RECALLS AND A PERFORMANCE ISSUE WITH THE ENGINE; SPECIFICALLY, A LOSS OF POWER AND INCREASED OIL CONSUMPTION. KIA PERFORMED AN ECU UPGRADE AND REPLACED THE CATALYTIC CONVERTER RELATED TO RECALL# SC176. THE RECALL ALSO IDENTIFIES INTERNAL ENGINE DAMAGE TO THE PISTONS THAT RESULT FROM OVERHEATING CAUSED BY HIGH CATALYTIC CONVERTER TEMPERATURES WHICH WAS ADDRESSED BY THE ECU UPGRADE. I INQUIRED ABOUT COVERAGE FOR THE DAMAGE TO THE ENGINE; HOWEVER I WAS TOLD THAT THE ENGINE DAMAGE WOULD NOT BE COVERED BY KIA. AN OIL CONSUMPTION TEST WAS PERFORMED AND KIA DOCUMENTED THAT 1 QUART OF OIL HAD BEEN CONSUMED IN THE 1,000 ELAPSED MILES (WHICH EXCEEDS THE MANUFACTURER'S SPECIFICATION FOR NORMAL RATE OF CONSUMPTION), I WAS TOLD THAT THE ENGINE WOULD NEED TO BE REPLACED, AND KIA WOULD NOT COVER THE COST. I WAS VERY SURPRISED AS THE ISSUES THAT I AM...

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT TOOK THE VEHICLE TO HUFFINES KIA CORINTH (5150 INTERSTATE 35 E, DENTON, TX 76210) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE COOLING) IN MARCH OF 2019. ON APPROXIMATELY OCTOBER 28, 2019, THE CONTACT NOTICED THAT THE VEHICLE HAD A ROUGH IDLE AND HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED AND A CODE FOR THE CATALYTIC CONVERTER APPEARED. IN ADDITION, THE DEALER STATED THAT THE VEHICLE WAS CONSUMING AN EXCESSIVE AMOUNT OF OIL AND THE CHECK ENGINE WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE RECURRENCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING THE VEHICLE, THERE WAS AN ABNORMAL KNOCKING NOISE COMING FROM THE ENGINE COMPARTMENT AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DENNIS DILLON KIA (9501 W FAIRVIEW AVE, SUITE B, BOISE, ID 83704, (208) 314-3403) WHERE IT WAS DIAGNOSED THAT THE KNOCK SENSOR NEEDED TO BE REPLACED AND THE ECM NEEDED TO BE UPDATED. THE CONTACT WAS ALSO INFORMED THAT METAL SHAVINGS WERE FOUND IN THE ENGINE. THE KNOCK SENSOR WAS REPLACED AND THE ECM WAS REPROGRAMMED. THE ENGINE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,700. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNED A 2013 KIA SOUL. THE CONTACT'S VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING); HOWEVER, THE CONTACT DID NOT RECEIVE A RECALL NOTICE. THE VEHICLE WAS NOT REPAIRED PER THE RECALL. WHILE THE VEHICLE WAS PARKED IN A PARKING LOT FOR APPROXIMATELY 25 MINUTES, THE CONTACT WAS INFORMED BY A PEDESTRATIAN THAT THE VEHICLE WAS ON FIRE. THE CONTACT'S HUSBAND EXTINGUISHED THE FIRE WITH WATER. THE FIRE DEPARTMENT WAS CONTACTED AND A REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED TOTALED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. *LN*JB

FOR THE LAST 3 YRS THE LAST PISTON HAS BEEN MISFIRING CAUSING A KNOCKING SOUND. EVERY WHERE I TAKE IT, INCLUDING 2 KIA DEALERSHIPS SAY IT NEEDS A NEW ENGINE. I KNOW OTHER KIA SOUL OWNERS WITH THE SAME ISSUE. THIS PROBLEM STARTED IN 2015. IT'S A KNOWN ISSUE. CANADA MADE KIA REPLACE ENGINES WITH THIS ISSUE. THE CAR KNOCKS WHETHER STATIONARY OR DRIVING.

I WENT TO HAVE A OIL CHANGE,THEY TOLD ME MY MOTOR WAS GOING OUT.THEY WOULD NOT DO NOTHING. THEY SAID TAKE IT TO A KIA DEALER. I THEN CALL A KIA SERVES DEALER. SO I AM LOOKING FOR A DEALER IN THE AREA CODE 49022, FOR A PHONE NUMBER.

IN APRIL 29, 2019 HAD SAFETY RECALL (NHTSA RECALL #19V120) WORK DONE ON MY 2013 KIA SOUL FOR THE CATALYTIC CONVERTER, NOW FIVE MONTHS LATER MY CHECK ENGINE LIGHT COMES ON. I HAVE THE CHECK ENGINE LIGHT CHECK OUT AT AUTO ZONE AND O REILLY AUTO STORE, THE CODE ERROR READING P0420 CATALYTIC CONVERTER FAILING. I CONTRACT KIA DEALERSHIP SERVICE DEPARTMENT IN HOUSTON, TEXAS. THE SERVICE ADVISOR INFORMED ME, 'THAT SINCE I HAVE 100K ON THE 2013 KIA SOUL THE CAR CATALYTIC CONVERTER IS NOT COVERED. I WILL HAVE TO PAY OUT OF POCKET FOR REPAIR OF THE CATALYTIC CONVERTER.' I WAS ALSO TOLD BY SERVICE ADVISOR, THE SOFTWARE (CATALYTIC OVERHEATING PROTECTION) UPGRADE ONLY FOR THE RECALL. SERVICE ADVISOR STATED 'SUPPOSEDLY NOTHING WAS FOUND ON THE DIAGNOSTIC PROGRAM FOR THE SOFTWARE UPGRADE.' I EXPLAINED TO SERVICE ADVISOR WENT IN BROUGHT MY 2013 KIA SOUL FOR THE RECALL, THE CHECK ENGINE...

I WAS DRIVING ON HIGHWAY 411 AND IT STALLED JUST DIED AND WOULD NOT RESTART

WHEN TRYING TO START THE CAR IT WON'T TURN OVER UNTIL YOU TURN THE KEY ABOUT TEN TIMES.

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). WHILE DRIVING 60-65 MPH, THE VEHICLE STALLED. THE VEHICLE RESTARTED, BUT FAILED TO ACCELERATE ABOVE 5 MPH AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO SOUTHWEST KIA ROUND ROCK (600 JEFFREY WAY, ROUND ROCK, TX 78665, (512) 617-5000). THE DEALER STATED THAT TWO COILS WERE NEEDED AND NO FAILURE CODES WERE GENERATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS NO COMPRESSION ON THE NUMBER ONE PISTON. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 215,000.

TL* THE CONTACT OWNS A 2013 KIA SOUL. AFTER RESTARTING THE VEHICLE, A KNOCKING SOUND WAS PRESENT COMING FROM THE ENGINE COMPARTMENT. MOMENTS LATER, WHILE DRIVING, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. SAVAGE KIA (2725 CENTER AVE, READING, PA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VEHICLE WAS RECENTLY SERVICED PER NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE), BUT THE REMEDY DID NOT CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 74,000.

MY DAUGHTER WAS DRIVING MY 2013 KIA SOUL, 2.0 ENGINE, ON THE INTERSTATE WHEN THE CAR HAD A SUDDEN LOSE OF POWER. WITHIN A MINUTE OR SO THERE WAS A LOUD POP AND SMOKE ROLLING OUT BEHIND. AFTER BEING TOWED AND INSPECTED WE SEE THAT THE OIL MID PAN FAILED. THERE IS A LARGE CRACK IN THE CAST ALUMINUM JUST BEHIND THE OIL FILTER. I WAS TOLD THIS MUCH BACK PRESSURE IN THE ENGINE PROBABLY MEANS A CLOGGED OR FAULTY CATALYTIC CONVERTER. I HAVE NOTICED A LOT OF SIMILAR COMPLAINTS FROM OTHER KIA OWNERS. CALLED KIA AND WAS TOLD THIS IN NOT COVERED BY ANY WARRANTY OR RECALL. *AS *TR

I PURCHASED MY 2013 KIA SOUL ON MAY 8, 2019. ENGINE STARTED KNOCKING. WHEN I CHECKED FOR ANY RECALLS, MY CAR HAD THE CATALYTIC CONVERTER RECALL. THIS WAS PERFORMED AT KIA DEALER IN LAKE CHARLES, LA, ON APRIL 22, 2019. THEY DID NOT REPAIR OR REPLACE ENGINE. I TOOK TO WALKER KIA IN ALEXANDRIA, LA, AND WAS TOLD MY ENGINE WAS NOT ONE "WITH THE LIFETIME WARRANTY" AND THAT IT WAS NOT INCLUDED IN THE ENGINE RECALL. I HAVE NOT SEEN ANYTHING REGARDING A "LIFETIME ENGINE WARRANTY". THIS CAR NEEDS NEW ENGINE. PLEASE HELP!

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING) AT KIA OF MERIDIAN (1219 MS-39 BYPASS, MERIDIAN, MS 39301). AFTER THE REPAIR, THE VEHICLE HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS ALSO TAKEN TO WILSON KIA (4204 LAKELAND DR, JACKSON, MS 39232). THE VEHICLE WAS NOT DIAGNOSED; HOWEVER, THE DEALER STATED THAT THE RECALL UPDATE WAS THE CAUSE OF THE FAILURE. THE DEALER CHANGED THE SPARK PLUGS, DRIVE BELT, AND FUEL INJECTION SERVICE, BUT THE FAILURE CONTINUED. THE CONTACT STATED THAT THE FAILURE WAS NOT OCCURRING PRIOR TO THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 101,832.

ENGINE BURNED UP ALL THE OIL AND SEIZED UP, METAL SHAVING WERE FOUND IN OIL PAN. WE NOTICED THICK BLACK SMOKE COMING FROM THE TAILPIPE AND GOT TO THE DEALERSHIP AS IT STOPPED WORKING, SAME ISSUE THAT'S HAPPENED TO THE MOTORS THAT WERE ALREADY RECALLED, BUT NO RECALL ON THIS VIN.

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT TOOK THE VEHICLE TO WEST PALM BEACH KIA (LOCATED AT 735 S MILITARY TRAIL, WEST PALM BEACH, FL 33415, (561) 433-1511) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANIFOLD, CATALYTIC CONVERTER, GASKETS, AND EXHAUST PIPE WERE REPLACED. IN ADDITION, THE OIL NEEDED TO BE CHANGED EVERY 200 MILES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 124,896.

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE THE VEHICLE WAS BEING INSPECTED, THE CONTACT WAS INFORMED THAT SMOKE WAS COMING FROM THE EXHAUST PIPE DUE TO AN OVERFLOW OF OIL. THE CONTACT ALSO FOUND AN OIL LEAK NEAR THE ENGINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 74,312.

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 40-45 MPH THERE WAS AN ABNORMAL BOMBING NOISE. THE VEHICLE OVERHEATED AND FIRE WAS EMERGING FROM THE HOOD. ALL THE INSTRUMENT CLUSTER LIGHTS WERE ILLUMINATED. THERE WERE NO REPORTED INJURIES. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO PRIDE KIA OF LYNN: 793 LYNNWAY, LYNN, MA 01901(781) 596-1010 BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED WHO PROVIDED CASE NUMBER 13266509 HOWEVER, NO FURTHER ASSISTANCE PROVIDED. THE FAILURE MILEAGE WAS 74,000.

I WAS DRIVING MY 2013 KIA SOUL, AND I WAS TURNING ACROSS A BUSY INTERSECTION. AS I WAS IN THE MIDDLE OF CROSSING THE INTERSECTION MY CAR STALLED OUT AND I WAS ALMOST IN A VERY SERIOUS ACCIDENT. IF THE ONCOMING CAR HAD NOT SWERVED IT WOULD HAVE BEEN A SERIOUS COLLISION. SINCE THIS INCIDENT, MY CAR HAS BEEN TOWED TO A KIA SERVICE CENTER AND EVALUATED. THE KIA TECHNICIAN STATED THAT MY CAR HAD METAL SHAVINGS WITHIN THE CRANKSHAFT OIL PASSAGES, AND THE CRANKPINS THEMSELVES MAY BE TOO ROUGH ON THE EDGES. AS A RESULT, OIL MAY BE BLOCKED AND CAUSE THE CONNECTING ROD BEARINGS TO WEAR, WHICH WOULD THEN CAUSE THEM TO FAIL AND SEIZE THE WHOLE ENGINE. THAT, OF COURSE, WOULD CAUSE THE CAR TO STALL DURING DRIVING. THIS IS THE EXACT SAME PROBLEM THAT THE OTHER KIA ENGINES WERE RECALLED FOR. IN ADDITION TO STALLING THIS...

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING AT AN UNKNOWN SPEED, A PISTON ROD DISCONNECTED AND PUNCTURED THE ENGINE. THE FAILURE CAUSED OIL TO LEAK AND THE ENGINE TO SMOKE DUE TO OIL LEAKING ONTO THE HOT EXHAUST COMPONENT. THE CONTACT WAS CONCERNED THAT THE ENGINE WOULD CATCH ON FIRE AND SHE QUICKLY PULLED THE VEHICLE OVER. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT STATED THAT SHE PREVIOUSLY VISITED VISION KIA OF CANANDAIGUA (2445 ROCHESTER RD RTE 332, CANANDAIGUA, NY 14424, (585) 394-4542) WHERE THEY CHECKED THE ECU LOGIC IMPROVEMENT ONLY AND DID NOT CHECK THE CATALYTIC CONVERTER. THE DEALER STATED THAT THE CATALYTIC CONVERTER WAS NOT DAMAGED; HOWEVER, THE CONTACT STATED THAT THIS WAS NOT STATED AT ALL IN THE PAPERWORK FROM THE DEALER. THE CONTACT STATED THAT THE DAMAGE TO THE CONTACT'S VEHICLE MATCHED THE...

MY VEHICLE SUFFERED NHTSA RECALL 19V120. KIA DEALERSHIP REFUSED TO INSPECT FOR ANY ENGINE DAMAGE THAT MAY HAVE OCCURRED. THEY JUST REPLACED THE CATALYTIC CONVERTER AND DID NOT INSPECT FOR ANY ENGINE DAMAGE. THE VEHICLE SUFFERED FROM CATALYTIC CONVERTER ISSUES FOR OVER 3 YEARS AND THEY REFUSED TO SAY ANYTHING WAS WRONG WITH THE VEHICLE. ACCORDING TO THE RECALL, IF THE CATALYTIC CONVERTER WAS DAMAGED IT MAY CAUSE ENGINE DAMAGE. WELL THE CATALYTIC CONVERTER WAS DAMAGED AND THEY REFUSE TO DO A PROPER INSPECTION ON THE VEHICLE. I NEED THEM TO FULLY DIAGNOSE THE VEHICLE AND INSPECT THE ENGINE. CORPORATE HAS REFUSED TO WORK WITH ME RESOLVING THIS MATTER. THE TECHNICIAN STATED THAT IT IS IMPOSSIBLE FOR THE CATALYTIC CONVERTER TO CAUSE ANY ENGINE DAMAGE.

IT IS USING OIL EXCESSIVELY TOOK IT TO THE DEALER AND THEY WANTED 1000.00 DOLLARS TO DIAGNOSE THE ENGINE, THEY KNOW WHAT IS WRONG WITH THE ENGINE, SAID I NEED A NEW ONE. THIS VEHICLE HAS BEEN SERVICED AND VERY WELL TAKEN CARE OF

ON MONDAY 06/17/2019 AT APPROXIMATELY 4:15 I WAS ON THE EXPRESSWAY DRIVING IN TRAFFIC AROUND 60 MPH WHEN MY CAR STARTED TO MAKE A TICKING SOUND AS I ACCELERATED. THINKING MAYBE IT HAD SOMETHING TO DO WITH MY RECENT OIL CHANGE I SO I DISMISSED IT INITIALLY. AFTER ANOTHER TEN MINUTES MY CAR I HEARD A LOUD CLANK UNDER MY CAR BUT I CONTINUED TO DRIVE THINKING I MAY HAVE RAN OVER ROAD DEBRIS. THEN I HAD A PERSON IN A WHITE ALTIMA FLAG ME DOWN AND TOLD ME I WAS ON FIRE. I IMMEDIATELY PULLED OVER ON INTERSTATE 285 W IN ATLANTA GA AND LIFTED THE HOOD WHERE I WITNESSED MY ENGINE FLAMING FROM THE BOTTOM. I BEGAN DOWSING THE FIRE WITH MY CASE OF BOTTLED WATER TIL IT WAS UNDER CONTROL. KIA HAS A RECALL ON MY ENGINE RECALL STATUSRECALL INCOMPLETE SUMMARY KIA MOTORS HAS DECIDED THAT A...

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE THE VEHICLE WAS BEING INSPECTED BY AN INDEPENDENT MECHANIC, IT WAS DIAGNOSED AS HAVING EXCESSIVE OIL USAGE. UPON INVESTIGATING ,THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 97,100.

2013 KIA SOUL. CONSUMER WRITES IN REGARDS TO CATALYTIC CONVERTER SAFETY RECALL. *LD THE CONSUMER STATED AFTER HAVING THE RECALL COMPLETED THE VEHICLE BECAME VERY SLUGGISH AND DIFFICULT TO ACCELERATE. THE DEALER AND THE MANUFACTURER WERE MADE AWARE, BUT DID NOT OFFER ANY ASSISTANCE. *JS

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO CRAIN KIA OF BENTONVILLE (2901 MOBERLY LN, BENTONVILLE, AR 72712, (479) 319-2697) WHERE IT WAS DETERMINED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

RECALL ON CAR 19V120. KIA STATES I NEED A NEW ENGINE. MY CAR IS EXPERIENCING THE EXACT SYMPTOMS OF THE RECALL (PISTON DAMAGE D/T SUBRATE PARTICLES, EXCESSIVE OIL BURNING (2.5QUARTS PER 900 MILES), INTERMITTENT MIL ILLUMINATING... KIA STATES I NEED A NEW ENGINE AND THEY WILL PAY FOR THE ENGINE, BUT NOT THE LABOR. GETTING RUN AROUND. KIA STATES THE ENGINE DAMAGE IS NOT BECAUSE OF THE RECALL, YET THEY REFUSE TO PROVIDE AN EXPLANATION OF WHAT IS CAUSING THE ENGINE DAMAGE. THEY ARE ALSO REFUSING TO PROVIDE ANY DIAGNOSTIC INFORMATION. THEIR REASON THAT MY ENGINE HAS DAMAGE IS BECAUSE IT'S HIGH MILEAGE. THIS IS A SINGLE OWNER, WELL MAINTAINED VEHICLE. THE FACT THAT THE CAR HAS THE EXACT DAMAGE AS INDICATED IN THE RECALL AND KIA REFUSES TO LIVE UP TO THEIR PROMISE 'AT NO COST TO YOU', NOT ONLY HAS ME QUESTIONING THEIR LOYALTY TO THE CUSTOMER, BUT...

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING THE VEHICLE, THE CONTACT HEARD A KNOCKING NOISE COMING FROM THE ENGINE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. BOB HOWARD KIA (13241 BROADWAY EXT, OKLAHOMA CITY, OK) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE). THE FAILURE MILEAGE WAS 161,000.

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR FLASHED. THE VEHICLE WAS TAKEN TO HANSON SUBARU KIA (2300 CARRIAGE LOOP SW, OLYMPIA, WA 98502, 1-877-224-14270) TO BE REPAIRED PER A MANUFACTURER RECALL CAMPAIGN REGARDING THE ENGINE. THE DEALER FOUND TWO DIAGNOSTIC TROUBLE CODES, BUT THEY FAILED TO REPLACE THE MOTOR OR CATALYTIC CONVERTER AND ONLY PROVIDED AN UPGRADE TO THE COMPUTER. THE DEALER REFUSED TO PROVIDE THE REMEDY AND CLEARED THE FAILURE CODES. THE CONTACT STATED THAT THE ENGINE HAD EXCESSIVE WEAR AND WAS CONSUMING MOTOR OIL AT A HIGH RATE. THE VEHICLE WAS NOT FULLY REPAIRED BY THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

I TOOK MY CAR INTO KIA OF LAGRANGE IN LAGRANGE GEORGIA FOR A RECALL. MY ENGINE LIGHT WAS ON AND GIVING THE CODE FOR THE CADILLAC CONVERTER. THEY UPGRADED THE COP ECU LOGIC AND RESET MY ENGINE LIGHT. THE NEXT DAY MY ENGINE LIGHT WAS RIGHT BACK ON FOR MY CADILLAC CONVERTER. KIA IS REFUSING TO REPLACE MY CADILLAC CONVERTER EVEN THOUGH THE RECALL STATES IF THAT WAS DAMAGED IT WOULD BE REPLACED. I HAVE CALLED THE CONSUMER ASSISTANCE CENTER FOR KIA AT 800-333-4542 SIX TIMES NOW AND EACH REPRESENTATIVE I HAVE SPOKEN TO HAS ASSURED ME THEY WOULD GET THIS RESOLVED AND THAT NO MONEY WOULD COME OUT OF MY POCKET AND HAVE BEEN PROMISED CALLS BACK ALL SIX TIMES BUT NEVER RECIEVED A CALL BACK.

I WAS GOING DOWN THE FREEWAY SPEED LIMIT IS 70MPH MY FOOT IS ON THE GAS AND MY CAR SEEMS TO DECREASED IN SPEED NO LIGHTS CAME ON PRIOR TO MY CAR SHUTTING DOWN(LIKE CHECK ENGINE LIGHT OR OIL LIGHT ETC) MY KIA SOUL HAS COMPLETELY STOPPED ON THE FREEWAY AND ONLY THEN DOES THE CHECK ENGINE LIGHT COME ON THIS WAS BACK AT THE END OF FEBRUARY 2019 COUPLE OF MONTHS GO BY I HAVE NO CLUE AS I WHAT'S GOING ON WITH MY VEHICLE IT'S NOW MAY 2019 AND I JUST GOT WORD FROM THE SHOP THAT IT'S A PISTON WHICH WAS THE CAUSE FOR MY ENGINE TO DIE OUT

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE ENGINE MADE AN ABNORMAL KNOCKING NOISE MAY RESULT FROM FAULTY CONVERTER, WHICH DISTRACTED THE CONTACT. EVERY TIME THE ENGINE WAS STARTED, THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO KIA OF ST. CLOUD (1396, 901 2ND ST S, WAITE PARK, MN 56387, (320) 259-4542) AND WAS NOT DIAGNOSED; HOWEVER, THE MECHANIC STATED THAT THE BOTTOM OF THE ENGINE HAD TO BE REMOVED AND REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 134,000. *BF *JB

WAS DRIVING DOWN THE INTERSTATE WHEN ALL THE LIGHTS ON THE DASH COME ON AND THE CAR SHUT DOWN. HAS NOT CRANKED SINCE.

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING 65 MPH, THE VEHICLE SEIZED AND THE OIL AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO LITHIA FORD LINCOLN OF ROSEBURG (1650 NE STEPHENS ST, ROSEBURG, OR 97470, (541) 537-4643) WHERE THEY DISCONNECTED THE BATTERY. THE VEHICLE WAS TOWED TO BUTLER KIA (4950 CRATER LAKE AVE, MEDFORD, OR 97504, (541) 776-3088) WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING, A LOUD EXPLOSION WAS HEARD UNDERNEATH THE VEHICLE. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND BYSTANDERS HELPED PUSH THE VEHICLE INTO A PARKING LOT. THE VEHICLE WAS TOWED TO WORLD CAR KIA NEW BRAUNFELS (LOCATED AT 3363 INTERSTATE 35 FRONTAGE RD, NEW BRAUNFELS, TX 78132, (830) 214-7280) WHERE IT WAS DIAGNOSED THAT THE PISTON ROD EXPLODED AND BLEW A HOLE IN THE ENGINE. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,000. *DT

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING 65 MPH, THE VEHICLE STARTED TO STALL AND MADE AN ABNORMAL NOISE. THE CONTACT PARKED THE VEHICLE ON THE SIDE OF THE ROAD AND HAD IT TOWED TO CAR PROS KIA TACOMA (LOCATED AT 7230 S TACOMA WAY, TACOMA, WA 98409, (253) 671-2400) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,400.

2013 KIA SOUL+ 2.0L ENGINE. MERGING INTO 50MPH ZONE FROM ONE MAJOR ROADWAY TO ANOTHER, MY VEHICLE STALLED DURING ACCELERATION, AND BEGAN MAKING A THUMPING NOISE AS I PULLED OVER. AS I STOPPED THE CAR ON THE SHOULDER, THE CHECK OIL LIGHT BEGAN FLASHING. I DROVE TO A PARKING LOT FOR A SAFE AREA, AND CALLED THE COMPANY THAT RECENTLY CHANGED THE OIL 4 DAYS PRIOR. THEY HAD IT TOWED BACK TO THEM FOR ANOTHER LOOK. THEY FOUND THAT THE OIL PUMP WAS WORKING CORRECTLY, BUT ONE OF THE PISTONS WAS NOT GETTING ANY OIL AND THE ROD HAD BROKEN. I'VE OWNED THIS VEHICLE FOR APPROX. 7 MONTHS. I'VE NEVER HAD A CHECK ENGINE LIGHT OR ANY OTHER INDICATORS THAT AN ISSUE WAS PENDING.

MY EXHAUST PIPE BROKE ON A WELD BEHIND THE RESONATOR AND STARTED DRAGGING THE GROUND WHILE I WAS DRIVING. LUCKLY I WAS CLOSE TO HOME. I WENT TO THE AUTO PARTS STORE AND GOT SOME CLAMPS TO HOLD IT TOGETHER BUT IT IS VERY LOUD NOW. NOT SURE IF IT COULD HAVE BEEN A FIRE HAZARD FROM SPARKS ON THE PAVEMENT.

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE ENGINE STALLED AND AN ABNORMAL KNOCKING SOUND WAS COMING FROM THE ENGINE COMPARTMENT. THERE WERE ALSO METAL SHAVINGS IN THE ENGINE THAT MIXED WITH THE OIL. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT NO FAILURE WAS FOUND. HOWEVER, THE MECHANIC STATED THAT NEW PISTONS AND A CATALYTIC CONVERTER WERE NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT A NEW OXYGEN SENSOR NEEDED TO BE INSTALLED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 92,000.

I 2013 KIA SOULS RECENTLY WENT OUT, IT WON'T START. THERE WAS NO LIGHT THAT INDICATED A PROBLEM. I TOOK IT TO MY MACHINE WHO BELIEVED IT WAS THE STARTER OR BATTERY BUT WHEN HE LOOKED AT THE ENGINE HE BELIEVED IT HAD BLOW UP. A RECENT RECALL WAS DONE ON MY VEH, SO I GOT IT TOLLED TO KIA. THEY DIDN'T ISSUE ME A RENTAL, AND THE SERVICE MAN DIDN'T WANT TO TAKE THE VEH BECAUSE THEY HAVENT RECEIVED ANY INFORMATION ON IT. I HAD TO GO HOME AND GET THE RECALL NOTICE THAT WAS GOING TO BE SENT OUT TO CUSTOMERS. I'VE BEEN CALLING FOR THE PAST 2 WEEK AND THE SERVICE PERSON CLOSED OUT MY CASE. IF YOU HAD NO INFORMATION ON THE RECALL HOW CAN YOU CLOSE OUT MY CASE ? WHAT KNOWLEDGE DID YOU HAVE THAT YOUR WERE NOT INFORMING ME? ON 4/22/2019 I RECEIVED...

AFTER A MONTH OF LEASING MY KIA MY ENGINE LIGHT AND OIL LIGHT KEPT REAPPEARING. SO I WOULD CHECK ALL THE FLUIDS. THE ENGINE AND OIL LIGHT TURNED OFF AND DIDN'T TURN ON FOR A COUPLE OF DAYS THAN THE OIL LIGHT TURNED ON AND WOULD NOT TURN OFF. ALL THE FLUIDS WERE CHECKED. ON A 15 MINUTE DRIVE INTO TOWN IMMEDIATELY THE ENGINE LIGHT CAME ON AFTER NOT APPEARING FOR A COUPLE OF DAYS. LATER ON IN THE AFTERNOON DRIVING BACK TO THE RESIDENCE THE RADIATOR CAP FLEW OFF INTO THE ENGINE COMPARTMENT MAKING THE CAR OVERHEAT. IMMEDIATELY AFTER SEEING THE TEMPERATURE GAUGE GO UP I PULLED OVER TO THE RIGHT HAND SIDE OF THE ROAD WHERE IT WAS LEFT UNTIL THE NEXT DAY WHEN I REPLACED THE CAP. IT WAS RUNNING A LITTLE ROUGH SO I TOOK THE CAR TO AUTOZONE TO HAVE THE CODES READ. SHORTLY AFTER...

THIS IS THE SECOND COMPLAINT BEING FILED REGUARDING THIS CAR. AFTER WE FILED THE FIRST COMPLAINT WE TOOK OUR CAR BACK INTO THE KIA DEALERSHIP FOR THE CHECK ENGINE LIGHT FLASHING. THEY SCANNED ENGINE AND DIDN'T FIND ANYTHING. THEY TOPPED OFF OUR OIL BECAUSE IT WAS HALF FULL. I JUST RECENTLY GOT MY OIL CHANGE DONE THERE 2,000 MILES AGO. ACCORDING TO THE OWNERS MANUAL IT SHOULD BE DONE EVERY 7,500 MILES. THE FOLLOWING DAY WE WERE DRIVING DOWN THE FREEWAY, PULLED OFF AT OUR EXIT AND SMELLED A HORRID LEAK BURNING/ ROTTEN EGG/ SULFUR SMELL. WE IMMEDIATELY PULLED OF THE ROAD AND CHECKED THE CAR FOR FLAMES. WE DIDN'T FIND ANY. I'M REALLY STARTING TO FEEL UNSAFE ABOUT BEING IN THIS VECHIEL.

2013 KIA SOUL 1.6L GDI. 77650 MILES. PROBLEM 1 .TWO DAYS AGO WHILE DRIVING ON THE FREEWAY MY CHECK ENGINE LIGHT STARTED FLASHING AND I COULD TELL IT WAS HAVING A LOT OF HESITATION, EVEN BEFORE IT FLASHED I COULD NOTICE SOMETHING WASN'T RIGHT. I IMMEDIATELY WENT TO MY LOCAL KIA DEALERSHIP AND THEY RAN A DIAGNOSTIC ON MY CAR AND COULD TELL THERE IS SOMETHING WRONG WITH CYLINDER 2. DESPITE THAT NO ACTION WAS TAKEN AND I WAS TOLD TO KEEP DRIVING THE VEHICLE UNTIL I HAPPENED AGAIN. 2. I'VE BEEN NOTICING MY CAR IS ALWAYS LOW ON OIL. LAST TIME I HAD MY OIL CHANGED THEY TOLD ME THEY COULDN'T EVEN MEASURE ANY OIL ON THE DIPSTICK. NOW YESTERDAY WHEN I WAS AT THE DEALERSHIP SAME ISSUE. IT'S ONLY BEEN 2K MILES SINCE MY LAST SERVICE AND IT WAS ALMOST 3/4OF A QT LOW. I KNOW IT'S NORMAL...

KIA SOUL 2013 RECALL. WE WERE DRIVING HOME FROM WORK ON THE FREEWAY GOING ABOUT 55MPH AND THE CHECK ENGINE LIGHT STARTED FLASHING. WE RUSHED IMMEDIATELY TO THE KIADEALERSHIP AFTER HEARING ABOUT THE KIA ENGINE FIRES. THEY SCANNED OUR VECHIEL AND SAIDONE OF THE ENGINE COILS MAY STOP WORKING. THEY SAID OUR CAR COULD JUST STOP WORKING ON THE ROAD AND THEN WE WOULD NEED TO TOW IT IN. THIS DOESN'T SOUND LIKE A CLEAR EXPLAINATION OF THE PROBLEM TO ME. I'M CONCERNED WE'LL KEEP DRIVING THE CAR AND IT WILL CATCH ON FIRE.

IN APRIL OF 2015 I DROVE A HALF HOUR OF HIGHWAY DRIVING TO AN APPOINTMENT. I PARKED MY CAR (WITH THE IGNITION OFF). WALKED INTO THE BUILDING AND WITHIN 1 OR 2 MINUTES MY CAR WAS ENGULFED IN FLAMES. 911 WAS CALLED. THE FIRE DEPARTMENT CAME AND PUT OUT THE FIRE BUT CAR WAS TOTALED. MY INSURANCE CO. HIRED A FORENSIC SPECIALIST TO DETERMINE THE CAUSE OF FIRE FOR INSURANCE PURPOSES. THE SPECIALIST WAS UNABLE TO DETERMINE THE CAUSE OF THIS FREAK INCIDENT. I HAVE PICTURES BUT DON'T KNOW HOW TO INCLUDE THEM.

ENGINE LOOSES OIL OUT TAIL PIPE. DOESN'T LEAK A DROP OR SMOKE. WARM IT UP IN GARAGE AND THERE IS A SPOT OF OIL WHERE EXHAUST EXITS. AFTER FRESH OIL CHANGE, AROUND 1000 MILES AFTER THERE IS NO OIL ON DIP STICK. STARTED HAPPENING AROUND 80,000 MILES. TOLD KIA DEALER AND THEY SAID WARRENTY IS VOIDED SINCE I CHANGE THE OIL MYSELF AND HAVE NO DOCUMENTS TO PROVE. I CHANGE EVERY 3000 MILES .

ENGINE SHUT DOWN LOST ALL OIL. KIA TOOK IT TO DEALERSHIP WHERE THEY SAY IT'S BECAUSE I CHANGED MY OWN OIL AND HAD A KINK IN FILTER. I HAVE CHANGED MY OIL FOR YEARS DO MOST OF MY OWN WORK BUILD TRUCKS FOR A LIVING NO WAY THIS IS POSSIBLE I CHANGED THE OIL ABOUT 4 MONTHS AGO IT WOULD HAVE LEAKED THE 1ST TIME I DROVE IT. KIA CORPORATE AND DEALER STAND. BE THERE TECH. THERES FIXING TO BE A RECALL THAT DESCRIBES MY ISSUE TO THE DETAIL. THE CORPORATE LADY I SPOKE TO WHEN IT HAPPEND SAID IT SOUNDED JUST LIKE THE RECALL THAT'S FIXING TO COME OUT. HAD IT TOWED TO DEALER THEN THEY BACK TRACK. THERE IS NO WAY THIS IS POSSIBLE A MECHANIC I KNOW SAID HE HAS HAD 3 OR 4 IN THE LAST 2 YEARS COME IN HIS GARAGE FOR SAME THING. ANYTHING...

MY CAR BROKE DOWN LAST WEEK, AFTER GETTING IT TOWED TO THE DESTINATION, LOW AND BEHOLD IT IS THE CATALYTIC CONVERTER. I HAD TO REPLACE THE CAT, AND AM NOW WORRIED THAT MY ENGINE, WHICH IS BURNING OIL CAUSED BY THE CAT DAMAGING THE ENGINE WILL CATCH FIRE, AND I WILL NOT HAVE ENOUGH TIME TO REMEDY THE SITUATION. I GET BROUGHT ALL AROUND WHEN I CALL KIA, SOME SAY MY CAR IS BEING RECALLED, SOME SAY NO, ALL I KNOW IS MY CAR IS SHOWING EVERY SINGLE SYMPTOM OF THE RECALL, AND I FEEL THEY ARE TAKING AN EXTREME RISK NOT SPEEDING UP THE PROCESS FOR THE RECALL, AND HAVING MORE KNOWLEDGE IF I'M ON THE OBVIOUSLY SIMILAR SYMPTOMS OF THE RECALL OR NOT. PEOPLE HAVE DIED FROM THEIR NEGLIGENCE, AND THIS WAIT GAME IS GIVING ME EXTREME ANXIETY AND MAKES ME SCARED TO COMMUTE TO WORK.

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL TICKING NOISE AND THE TEMPERATURE GAUGE INCREASED TO HIGH. ADDITIONAL OIL WAS ADDED TO THE VEHICLE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JENKINS KIA OF OCALA (2305 SW COLLEGE RD, OCALA, FL 34471, (352) 502-4425) WHERE IT WAS DIAGNOSED WITH HIGH HEAT SYMPTOMS, ENGINE FAILURE, AND THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 206,000. THE VIN WAS UNKNOWN.

FUEL EFFICIENCY HAD DECLINED GREATLY OVER PAST MONTH. CAR STOPPED WORKING AND HAD IT TOWED. THE KIA DEALERSHIP REPLACED THE STARTED BUT SAID THE ENGINE HAD A KNOCKING AND NEEDS REPLACED. HAS ONLY HAD KIA WORK ON IT AND ALL REGULAR MAINTENANCE HAS BEEN DONE. CHECKED THE RECALL AND SAY MY CAR IS NOT COVERED, YET THE ENGINE FAILED OUT OF THE BLUE WITH NO WARNING.