NHTSA Complaint #11279888 — 2013 KIA SOUL

I TOOK MY VEHICLE TO KIA FOR TWO RECALLS AND A PERFORMANCE ISSUE WITH THE ENGINE; SPECIFICALLY, A LOSS OF POWER AND INCREASED OIL CONSUMPTION. KIA PERFORMED AN ECU UPGRADE AND REPLACED THE CATALYTIC CONVERTER RELATED TO RECALL# SC176. THE RECALL ALSO IDENTIFIES INTERNAL ENGINE DAMAGE TO THE PISTONS THAT RESULT FROM OVERHEATING CAUSED BY HIGH CATALYTIC CONVERTER TEMPERATURES WHICH WAS ADDRESSED BY THE ECU UPGRADE. I INQUIRED ABOUT COVERAGE FOR THE DAMAGE TO THE ENGINE; HOWEVER I WAS TOLD THAT THE ENGINE DAMAGE WOULD NOT BE COVERED BY KIA. AN OIL CONSUMPTION TEST WAS PERFORMED AND KIA DOCUMENTED THAT 1 QUART OF OIL HAD BEEN CONSUMED IN THE 1,000 ELAPSED MILES (WHICH EXCEEDS THE MANUFACTURER'S SPECIFICATION FOR NORMAL RATE OF CONSUMPTION), I WAS TOLD THAT THE ENGINE WOULD NEED TO BE REPLACED, AND KIA WOULD NOT COVER THE COST. I WAS VERY SURPRISED AS THE ISSUES THAT I AM HAVING WITH THE CAR ARE EXACTLY THE VERY SAME ISSUES DESCRIBED IN THE RECALL.