NHTSA Complaint #11697728 — 2013 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11697728
Vehicle	2013 KIA SOUL
Component	ENGINE
Date of Incident	October 28, 2025
Date Filed	November 5, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

I was driving home from work and got about 5 miles and I see smoke and pulled over. I had it towed to repair shop and they said they found a hole in my engine block and a broken connecting rod. They told me I should take it to KIA as I only have 132,179 miles and that repair should be under warranty. I took it to Kia and they denied the repair due to a class action lawsuit and I did not qualify for that as a recall was missed KSDS update. I bought the car used in late 2019 and the last ower has since died. I was never notified of these updates.

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