NHTSA Complaint #11204492 — 2013 KIA SOUL

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING, A LOUD EXPLOSION WAS HEARD UNDERNEATH THE VEHICLE. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND BYSTANDERS HELPED PUSH THE VEHICLE INTO A PARKING LOT. THE VEHICLE WAS TOWED TO WORLD CAR KIA NEW BRAUNFELS (LOCATED AT 3363 INTERSTATE 35 FRONTAGE RD, NEW BRAUNFELS, TX 78132, (830) 214-7280) WHERE IT WAS DIAGNOSED THAT THE PISTON ROD EXPLODED AND BLEW A HOLE IN THE ENGINE. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,000. *DT