NHTSA Complaint #11193555 — 2013 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11193555
Vehicle 2013 KIA SOUL
Component ENGINE
Date of Incident
Date Filed
Mileage 77,650 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

2013 KIA SOUL 1.6L GDI. 77650 MILES. PROBLEM 1 .TWO DAYS AGO WHILE DRIVING ON THE FREEWAY MY CHECK ENGINE LIGHT STARTED FLASHING AND I COULD TELL IT WAS HAVING A LOT OF HESITATION, EVEN BEFORE IT FLASHED I COULD NOTICE SOMETHING WASN'T RIGHT. I IMMEDIATELY WENT TO MY LOCAL KIA DEALERSHIP AND THEY RAN A DIAGNOSTIC ON MY CAR AND COULD TELL THERE IS SOMETHING WRONG WITH CYLINDER 2. DESPITE THAT NO ACTION WAS TAKEN AND I WAS TOLD TO KEEP DRIVING THE VEHICLE UNTIL I HAPPENED AGAIN. 2. I'VE BEEN NOTICING MY CAR IS ALWAYS LOW ON OIL. LAST TIME I HAD MY OIL CHANGED THEY TOLD ME THEY COULDN'T EVEN MEASURE ANY OIL ON THE DIPSTICK. NOW YESTERDAY WHEN I WAS AT THE DEALERSHIP SAME ISSUE. IT'S ONLY BEEN 2K MILES SINCE MY LAST SERVICE AND IT WAS ALMOST 3/4OF A QT LOW. I KNOW IT'S NORMAL FOR SOME OIL TO BURN BUT THAT'S WAY TOO MUCH TOO QUICKLY. 3. YESTERDAY ONLY 1 DAY AFTER MY CHECK ENGINE LIGHT FLASHED I NOTICED A REALLY BAD SMELL COMING FROM MY CAR WHEN I GOT OFF THE HIGHWAY. I'D DESCRIBED IT AS A HOT TIN/SULFER SMELL. NOW I'M WORRIED TO EVEN DRIVE THIS CAR AND I DON'T KNOW WHAT TO DO.

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