2011 KIA SORENTO Structurebodydoor Problems

28 NHTSA complaints on file

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Structurebodydoor Issues in the 2011 KIA SORENTO

28 structurebodydoor complaints have been filed with NHTSA for the 2011 KIA SORENTO. Of these, 0 involved a crash, 0 involved a fire, and 1 resulted in injury.

28
Complaints
0
Crashes
0
Fires
1
Injuries
0
Deaths

All Structurebodydoor Complaints

#11327122 |
DRIVERS DOOR WILL NOT OPEN THROUGH OUTSIDE HAVE TO CLIMB THROUGH PASSENGER DOOR.THIS COULD BE DEFINITELY A SAFETY ISSUE WITH MY WELL BEING AS I COULD BE PULLED FROM CAR WHILE ATTEMPTING TO ENTER..I AM ALMOST 60 AND THIS IS VERY HARD ON ME TO CLIMB FROM PASSENGER SIDE TO DRIVERS SIDE ESPECIALLY IN THE RAIN OR DARK PARKING LOT WITH ALL THE CRIME GOING ON THESE DAYS. *TR
#11287972 |
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR COULD NOT BE OPENED FROM OUTSIDE OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, BUT THEY WERE UNABLE TO ASSIST. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 97,400.
#11130255 |
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE ATTEMPTING TO RETRIEVE SOME PACKAGES FROM THE REAR SEAT OF THE VEHICLE, THE EXTERIOR HANDLE WAS PULLED AND A PIECE OF THE HANDLE ASSEMBLY DETACHED. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED TO THE REAR PASSENGER DOOR. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
#11096526 |
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT WAS UNABLE TO OPEN THE DOORS FROM OUTSIDE THE VEHICLE. THE DEALER (BILLION AUTO KIA IN SIOUX CITY, IOWA) DIAGNOSED THAT THE VEHICLE DOORS NEEDED ACTUATORS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 138,000.
#11046500 |
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE DOOR HANDLE WAS LOOSE. THE CONTACT TOOK THE VEHICLE TO KIA OF GREENVILLE (424 LAURENS RD, GREENVILLE, SC)WHERE THE FRONT DRIVER AND PASSENGER DOOR HANDLES WERE REPLACED PER A CUSTOMER SATISFACTION CAMPAIGN. THE VEHICLE WAS REPAIRED; HOWEVER, THE REAR PASSENGER DOOR HANDLE EXPERIENCED THE SAME ISSUE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
#11001767 |
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE REAR PASSENGER DOOR HANDLE FRACTURED. THE VEHICLE WAS SCHEDULED TO BE TAKEN TO AN UNKNOWN DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
#10968953 |
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT BOTH FRONT AND REAR DRIVER AND PASSENGER SIDE DOOR HANDLES FAILED TO OPERATE FROM OUTSIDE OF THE VEHICLE. AS A RESULT, THE CONTACT WAS ONLY ABLE TO ENTER THE VEHICLE THROUGH AN OPEN WINDOW WITH THE INSIDE HANDLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DOOR ACTUATORS AND DOOR HANDLES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 205,000.
#10946537 |
ON 1/16/2017 I WENT TO A DR APPOINTMENT. WHEN I CAME OUT I UNLOCKED THE CAR AND THE OUTSIDE HANDLE ON THE DRIVER'S SIDE DOOR WOULDN'T WORK. THE DOOR WAS UNLOCKED BUT THE HANDLE WOULD NOT WORK. I HAD TO GO INTO THE CAR FROM THE PASSENGER SIDE AND CLIMB OVER TO OPEN THE DOOR FROM THE INSIDE. THIS WAS NOT EASY AS I AM A SHORT 67 YEAR OLD WOMAN. TOOK THE CAR INTO A MECHANIC AND HE HAD TO ORDER THE ENTIRE LATCH ASSEMBLY $243.50. I CHECKED ON THE NHTSA SITE AND THERE ARE SO MANY OTHER CARS THAT HAVE HAD THIS SAFETY ISSUE ALSO. IT LOOKS LIKE THAT THIS PROBLEM IS BECOMING A BIGGER PROBLEM AS OUR CARS AGE. HOPEFULLY MY OTHER DOORS WON'T BREAK ALSO AS WAS THE CASE FOR SEVERAL OTHER OWNERS. PLEASE LOOK INTO THIS EXTREMELY POTENTIALLY DANGEROUS ISSUE AND HAVE KIA ISSUE A...
#10945879 |
DRIVER SIDE DOOR ON MY 2011 KIA SORENTO STOPPED WORKING YESTERDAY,. WOULD NOT OPEN BY REMOTE OR KEY. I HAD TO CLIMB IN AND CRAWL OVER TO DRIVERS DOOR TO GET INTO CAR. THIS IS A SERIOUS DEFECT THAT COULD RESULT IN DEATH OR INJURY TO ME AND MY PASSENGERS DURING A VERY COMMON EVENT IN HOUSTON - FLOODING. IF I WAS PINNED IN MY CAR GOING UNDER WATER AND NO ONE COULD OPEN THE DOOR BY ANY MEANS THEN I WOULD DROWN. JUST HOW MANY COMPLAINTS DO U NEED TO HAVE TO RECALL YOUR OBVIOUS DEFECT? I HAVE SEEN AN ALARMING NUMBER OF PEOPLE WHO HAVE COMPLAINED TO YOU ON THE SAME BUT NO ACTIONS ARE TAKEN BY KIA TO REMEDIATE THIS DANGEROUS DEFAULT. PEOPLE HAVE BEEN CHARGED UP TO $900 TO KIA DEALERSHIP TO FIX THEIR SHODDY COST SAVING CHEAP DOOR ONLY TO HAVE THE OTHER DOOR(S) ON...
#10927639 |
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR WOULD NOT OPEN FROM THE OUTSIDE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER DIAGNOSED THAT THE DOOR LOCK WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 95,000. UPDATED 01/23/2017*CT UPDATED 7/10/18*JB
#10885343 |
I HAVE BEEN HAVING PROBLEMS WITH MY DRIVER DOOR AND PASSENGER DOOR OPENING FROM THE OUTSIDE. I HAVE TO OPEN THE BACK DOOR TO GET IN TO THE FRONT. THIS HAS BEEN GOING ON FOR OVER 3 YEARS. I'VE SPOKEN TO THE DEALER SHIP PLACE WHERE I GOT THE CAR FROM, AND THEY INFORMED ME IT WAS NOTHING THEY COULD DO ABOUT IT. I ALSO TOOK IT TO THE KIA DEALERSHIP AND THEY TOLD ME IT'S NOT A RECALL OR ANYTHING CAN DO ABOUT IT UNLESS I PAY FOR THEM TO FIX IT. I DON'T THINK THIS IS RIGHT AT ALL. I AM NOT A RUFF DRIVER AND I TRY TO TAKE GOOD CARE OF MY CAR. I DO NOT FEEL AS IF I SHOULD HAVE TO PAY FOR THIS. THERE ARE SO MANY PEOPLE COMPLAINING ABOUT THE SAME THING GOING ON WITH THEIR DOORS AND WE ARE NOT GETTING...
#10873301 |
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE DRIVER SIDE EXTERIOR DOOR HANDLE FRACTURED WITHOUT WARNING. AS A RESULT, THE DOOR ONLY OPENED FROM THE INSIDE. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,900.
#10872759 |
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE THE VEHICLE WAS PARKED, THE REAR DOORS FAILED TO OPEN. THE MECHANIC STATED THAT THE REAR DOOR PANEL WAS WARPED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
#10865858 |
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE FRONT AND REAR DRIVER SIDE DOORS LOCKED AND FAILED TO OPEN. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000.
#10863942 |
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR DID NOT OPEN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT A PRACTICE PIECE FELL OFF AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 92,000.
#10855087 |
TL* THE CONTACT OWNS A 2011 KIA SORENTA. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR WOULD NOT OPEN FROM OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A COSMETIC FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 131,940.
#10838206 |
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE ATTEMPTING TO OPEN THE DOORS, THE FRONT PASSENGER SIDE DOOR FAILED TO UNLOCK FORM THE OUTSIDE ELECTRONICALLY. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CONTACT WAS UNSURE ABOUT WHAT PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000. THE VIN WAS UNAVAILABLE.
#10811382 |
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE ENTERING THE DRIVER SIDE OF THE VEHICLE, THE DOOR FAILED TO OPEN. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BAR ON THE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.
#10762687 |
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE CHROME ON THE DOOR HANDLE WAS PEELING AND CAUSED A PASSENGER TO SUSTAIN CUTS TO THE HAND WHEN ATTEMPTING TO OPEN THE DOOR. IT WAS UNKNOWN WHICH DOOR HANDLE EXPERIENCED THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 88,200. THE CONSUMER STATED THE DEFECTIVE DOOR HANDLE, WAS ON THE DRIVER'S SIDE REAR PASSENGER DOOR. UPDATED 11/05/15.*JB
#10731560 |
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR FAILED TO OPEN. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,050.
#10725625 |
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR FAILED TO OPEN. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
#10724075 |
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE PARKED, THE CONTACT ATTEMPTED TO OPEN THE REAR DRIVER SIDE DOOR, BUT IT WOULD NOT OPEN DUE TO THE DOOR PANEL BECOMING WARPED FROM THE OUTSIDE HEAT. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS REPAIRED, BUT THE DETAILS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
#10690310 |
I HAVE HAD SEVERAL ISSUES WITH MY KIA SORENTO BEGINNING IN 2013 TWO OF MY DOORS IN THE CAR WOULD NOT OPEN FROM THE OUTSIDE ONLY THE INSIDE. THE DOORS WAS THE FRONT PASSENGER SIDE AND THE REAR DRIVER SIDE. THE MOST RECENT DOOR THAT I AM EXPERIENCING PROBLEMS WITH IS THE FRONT PASSENGER SIDE. I CAN NOT OPEN THE DOOR FROM THE OUTSIDE ONLY THE INSIDE. I HAVE ALSO EXPERIENCED ISSUES WITH MY POWER WINDOWS. LAST YEAR THE FRONT DRIVER WINDOW BROKE AND NOW THIS YEAR THE REAR DRIVER WINDOW IS BROKEN. I HAVE REACHED OUT TO KIA NUMEROUS OF TIMES B/C BEING LOCKED OUT OF YOUR CAR IS A SAFETY ISSUES. I HAVE HAD REALLY STRANGE THINGS HAPPENING WITH MY KIA THAT'S REALLY UNHEARD OF. I HAVE ALSO ASKED KIA TO LOOK INTO IF MY CAR IS POSSIBLY ONE OF THEIR LEMONS. *JS
#10661491 |
NOT ABLE TO OPEN BACK DOORS ONE WEEK APART FROM OUTSIDE. *JS
#10628975 |
DRIVERS SIDE DOOR COULD NOT BE OPENED FROM THE OUTSIDE. IT WOULD ONLY OPEN FROM INSIDE THE CAR. WHEN THIS ISSUE IS GOOGLED I REALIZE THIS IS A COMMON KIA PROBLEM. *TR
#10607542 |
PURCHASED 2011 KIA SORENTO - NEW- FROM LOCAL DEALERSHIP ON 5/13/2011. IN ONE YEAR (5/17/2012) RIGHT-REAR PASSENGER DOOR STARTED STICKING. ENDED UP BEING THE DOOR PANEL STICKING ON THE WEATHER STRIPPING, BUT THIS REQUIRED TWO SUBSEQUENT ATTEMPTS TO REPAIR, ON 6/6/2012 (WEATHER STRIP REPLACED) AND 9/5/2012 (DOOR PANEL REPLACED) (COVERED BY WARRANTY). THIS FINAL SOLUTION OF REPLACING THE DOOR PANEL WORKED, UNTIL 6/19/2014. SAME ISSUE, WITH THE SAME DOOR, RECURRED. THE DOOR PANEL CLIPS HAVE BEEN REPLACED. THE DEALER SHIP OPENED A CASE WITH KIA AT OUR REQUEST AND ADJUSTED THE DOOR STRIKE PLATE. THE PROBLEM SEEMED TO BE FIXED, BUT WITHIN TWO DAYS, WE ARE READY TO TAKE IT BACK TO RE-ADDRESS THE ISSUE. AT THIS POINT THE MILEAGE HAS PLACED THE CAR OUT OF WARRANTY, THUS THE CURRENT COST OF THE PART (THE DOOR PANEL) BEING $675, PLUS LABOR, IS ON US TO BEAR AND LIKELY, BASED ON...
#10592652 |
DOORS WILL NOT OPEN FROM OUTSIDE AND THE GAS DOOR WANT OPEN. IT STARTED WITH THE PASSENGER DOOR THEN THE BACK DRIVER DOOR AND NOW DRIVER DOOR. SAFETY ISSUE WHEN CHILDREN IS STRANDED IN CAR AND PARENT CANT GET IN. *TR
#10560934 |
1ST INCIDENT 10/2010 - OUTSIDE RIGHT SIDE REAR DOOR HANDLE SNAPS OFF (CHILD LOCK ON INSIDE OF CAR ENGAGED SO YOU CANNOT OPEN DOOR FROM INSIDE AND MAKING IT DIFFICULT TO GET A CHILD OUT OF THE CAR). 2ND INCIDENT 01/17/2014 CAR HAS 35000 MILES NOW - OUTSIDE LEFT REAR DOOR HANDLE SNAPS OFF (CHILD LOCK ON INSIDE OF CAR ENGAGED SO YOU CANNOT OPEN DOOR FROM INSIDE AND MAKING IT DIFFICULT TO GET A CHILD OUT OF THE CAR). I THOUGHT THE 1ST TIME IT HAPPENED IT WOW I HAVE NEVER HAD THAT HAPPEN BEFORE ON ANY VEHICLE I HAVE EVER OWNED - I BOUGHT THIS CAR NEW WITH ONLY 15 MILES ON IT, IT IS GARAGE KEPT. NOW THAT THIS HAS HAPPENED BEFORE I QUESTION THE QUALITY - AND HAVE READ ONLINE OF OTHERS HAVING SAME ISSUE. *TR

Other 2011 KIA SORENTO Problem Areas

Engine 282 complaints Electrical System 241 complaints Structurebody 232 complaints Power Train 222 complaints Unknown Or Other 213 complaints Air Bags 181 complaints Exterior Lighting 96 complaints Service Brakes 71 complaints Vehicle Speed Control 60 complaints Service Brakes Hydraulic 59 complaints Steering 53 complaints Suspension 50 complaints Power Trainautomatic Transmission 37 complaints Engine And Engine Cooling 31 complaints Electronic Stability Control Esc 23 complaints Seats 19 complaints Fuelpropulsion System 17 complaints Latcheslockslinkagesdoorslatch 17 complaints Latcheslockslinkages 13 complaints Visibilitysunmoon Roof Assembly 13 complaints Seat Belts 11 complaints Wheels 9 complaints Visibility 7 complaints Exterior Lightingheadlights 5 complaints Tires 5 complaints Visibilitywiper 5 complaints Electrical System Instrument Clusterpanel 4 complaints Engine And Engine Coolingengine 4 complaints Power Traindriveline 4 complaints Structure 4 complaints Vehicle Speed Controlaccelerator Pedal 4 complaints Equipment Adaptivemobility 3 complaints Forward Collision Avoidance Adaptive Cruise Control 3 complaints Interior Lighting 3 complaints Suspensionfront 3 complaints Visibilitypower Window Devices And Controls 3 complaints Fuel System Gasoline 2 complaints Latcheslockslinkageshoodlatch 2 complaints Air Bagsfrontaldriver Clockspringspiral Cassette 1 complaint Back Over Prevention Rearview System Braking 1 complaint Back Over Prevention Warnings 1 complaint Electrical Systemalternatorgeneratorregulator 1 complaint Engine And Engine Coolingenginecrankcamshaft Position Sensor 1 complaint Engine And Engine Coolingexhaust Systememission Control 1 complaint Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor 1 complaint Equipment 1 complaint Equipmentelectrical 1 complaint Exterior Lightingbrake Lightsswitch 1 complaint Firerelated 1 complaint Forward Collision Avoidance Automatic Emergency Braking 1 complaint Latcheslockslinkagesdoorslock 1 complaint Parking Brake 1 complaint Power Trainautomatic Transmissionlever And Linkagecolumn Shift 1 complaint Power Trainautomatic Transmissiontorque Converter 1 complaint Power Traindrivelinedriveshaft 1 complaint Seatsfront Assemblyhead Restraint 1 complaint Service Brakes Airdisccaliper 1 complaint Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipwheel Speed Sensortone Ring 1 complaint Service Brakes Hydraulicfoundation Componentsdiscpads 1 complaint Structurebodydoorhandleexterior 1 complaint Structurebodyhood 1 complaint Structurebodyroof And Pillars 1 complaint Suspensionfrontspringscoil Springs 1 complaint Suspensionrear 1 complaint Tirespressure Monitoring And Regulating Systems 1 complaint Traction Control System 1 complaint Visibilityrearview Mirrorsdevices 1 complaint
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