NHTSA Complaint #10560934 — 2011 KIA SORENTO

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Complaint Details

ODI Number	10560934
Vehicle	2011 KIA SORENTO
Component	STRUCTURE:BODY:DOOR
Date of Incident	October 7, 2010
Date Filed	January 22, 2014
Mileage	12,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

1ST INCIDENT 10/2010 - OUTSIDE RIGHT SIDE REAR DOOR HANDLE SNAPS OFF (CHILD LOCK ON INSIDE OF CAR ENGAGED SO YOU CANNOT OPEN DOOR FROM INSIDE AND MAKING IT DIFFICULT TO GET A CHILD OUT OF THE CAR). 2ND INCIDENT 01/17/2014 CAR HAS 35000 MILES NOW - OUTSIDE LEFT REAR DOOR HANDLE SNAPS OFF (CHILD LOCK ON INSIDE OF CAR ENGAGED SO YOU CANNOT OPEN DOOR FROM INSIDE AND MAKING IT DIFFICULT TO GET A CHILD OUT OF THE CAR). I THOUGHT THE 1ST TIME IT HAPPENED IT WOW I HAVE NEVER HAD THAT HAPPEN BEFORE ON ANY VEHICLE I HAVE EVER OWNED - I BOUGHT THIS CAR NEW WITH ONLY 15 MILES ON IT, IT IS GARAGE KEPT. NOW THAT THIS HAS HAPPENED BEFORE I QUESTION THE QUALITY - AND HAVE READ ONLINE OF OTHERS HAVING SAME ISSUE. *TR

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