NHTSA Complaint #11130255 — 2011 KIA SORENTO

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Complaint Details

ODI Number	11130255
Vehicle	2011 KIA SORENTO
Component	STRUCTURE:BODY:DOOR
Date of Incident	September 17, 2018
Date Filed	September 18, 2018
Mileage	103,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE ATTEMPTING TO RETRIEVE SOME PACKAGES FROM THE REAR SEAT OF THE VEHICLE, THE EXTERIOR HANDLE WAS PULLED AND A PIECE OF THE HANDLE ASSEMBLY DETACHED. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED TO THE REAR PASSENGER DOOR. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

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