NHTSA Complaint #10838206 — 2011 KIA SORENTO

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Complaint Details

ODI Number	10838206
Vehicle	2011 KIA SORENTO
Component	STRUCTURE:BODY:DOOR
Date of Incident	December 31, 2015
Date Filed	February 25, 2016
Mileage	54,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE ATTEMPTING TO OPEN THE DOORS, THE FRONT PASSENGER SIDE DOOR FAILED TO UNLOCK FORM THE OUTSIDE ELECTRONICALLY. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CONTACT WAS UNSURE ABOUT WHAT PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000. THE VIN WAS UNAVAILABLE.

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