2011 KIA SORENTO Unknown Or Other Problems

213 NHTSA complaints on file

Check any vehicle history by VIN - Free vehicle history report

Unknown Or Other Issues in the 2011 KIA SORENTO

213 unknown or other complaints have been filed with NHTSA for the 2011 KIA SORENTO. Of these, 2 involved a crash, 11 involved a fire, and 0 resulted in injury.

213
Complaints
2
Crashes
11
Fires
0
Injuries
0
Deaths

All Unknown Or Other Complaints

#11713565 | Fire
I was driving my car, while at a stop light I noticed some smoke coming from under my hood. I thought it might have been the cold I turned off the main road onto my street and noticed the smoke increasing, I pulled over turned off my car opened the hood and a fire started at the back of my engine.
#11700327 |
Vehicle was trying to go forward while my foot was on the brake. It would not go in park gear. Eventually shut down completely at a busy intersection. I was unable to use my hazards and could have been in a bad accident. I had to keep on the emergency brake until I was able to get it towed.
#11689607 |
The engine light comes on and then the wheel lock light will come on and the car will disengage from 4 wheel drive to 2 wheel drive while driving
#11633387 | Fire
Engine fire, extinguished by the fire dept. Car was parked at the time. Dealer informed us that the fire recall was completed on 10-29-2021 and now we are over the 150,000 mileage warranty so no repair can be done by Kia. I will submit 2 more claims for transmission and brakes for the same Kia.
#11633395 |
Transmission, shocks and struts had to be replaced. Kia was having a hard bump knock when it changed gears driving down the highway, we had it looked at several times by the Kia dealer and they couldn't find anything wrong. Eventually had to replace the parts above.
#11630517 |
Kia states that they do not have the parts for the current recall. Not sure if this has anything to do with any recalls but my check engine light went on in 2023, after paying for diagnostic testing, the mechanic cannot find any emissions leak. And after spark plugs were changed in Feb 2024, the light went off. Then Nov 2024, the light went back on again. Although there is a code stating there is an emissions leak again. I am scared to drive the car without knowing what is wrong. Is the part available for the current recall?
#11616981 |
1. Air bag light has been on for over a year. Was checked at dealership, and was told there is a recall on sensor. 2. Power Train, unknown of what's going on. Riding down the road all of a sudden it stalls for a minute. It's a hard jerk, like it's not getting gas, or the transmission is out of sinc. This started about two years ago. Took it to my local repairman, and he said it was a warning in the tire wheel letting me know something was wrong in the wheel. They repaired it, and I had no more problems until recently. It is doing it again. A hard jerk when I'm driving. 3. Other, passenger front and rear and drivers side rear doors locked up and I could not open them. This happen about two years ago. Took car to a certified electrical repairman and it cost...
#11589807 |
Unknown and the engine light is on
#11576975 |
3/11/24 The first thing I noticed was that my cruise control shut off with a couple of jerks to my vehicle. Then a few minutes later, I lost all steering, put in it park. There was smoke coming from under the hood, but not fire. It is sitting at my house still. A couple of months or so ago, when I received the letter of the recall, I called the dealership I bought my vehicle from and inquired about it. I was told that the part was not available but when it does, I will receive another letter. Also wanted to note, that right before I made that call, my engine light came on the day before that. Today, I called the same dealership to let them know what happened yesterday and they told me there was a cost for a tow truck to come get my vehicle. I was...
#11575431 |
I felt a burning smell in the car while parked. I called the dealer to check if it was related to the recall, but the remedy was unavailable for NHTSA Recall Number 23V652000. .
#11568390 | Fire
While driving on the freeway, the car began to lose power. As I struggled to maneuver to the right lane to pull over, something under the hood caught on fire and black smoke came billowing out. We were able to get out of the car before a young man traveling in he opposite direction saw us and turned around to help. With his help we were able to get my grand kids out and into his car. Thank God that he was not criminally minded. I then called AAA who towed the car back to our home. This happened in July 2023. In October, I received a safety recall notice warning of a possible fire happening. I contacted the local Kia dealership and was told that there was nothing they could except wait and that it could take up to a year or receive the part to remedy the problem....
#11566603 |
I was driving my car to work when my check engine light came on and starting flashing. I made it to work just unable to go over 30MPH because it felt like it was in fail safe mode. That afternoon I spoke with KIA Affairs and the lady advise me to go to autozone and get it diagnosed after work. Well after work I went to go to autozone and barely made it half a mile before it felt like it was going to die. so i turned to go back to turn around to back to work in the parking lot next door. When I turned it felt like i had no control over where my car was going like i had no traction control even though i did not hit any patches of ice.
#11566198 |
I was driving. Without any warning or any noticeable prior issues my car was smoking very bad from the hood. Once parked I opened the hood but can not tell where it is coming from. When I crank it the smoke starts again.
#11559368 |
2011 Kia Sorento pearl white paint delaminating. Paint bubbling up and peeling off in sheets along the top of the windshield. Exposed bare metal that has severely rusted. Also bubbling and chipping/peeling on the hood. Rust spots all over the rear lift gate under the paint where it is not bubbling or peeling. Paint started peeling off the silver roof rails and hood approximately 2015. Started coming off the roof above the windshield in sheets approximately 2020.
#11547963 |
Anti theft features need Kia anti theft logic
#11532325 |
BELOW ARE ALL OF THE CASE NUMBERS............BUT, STILL AFTER over FIVE (5) MONTHS............no FOLLOW-UP what so ever!!!!! https://ksupport.kiausa.com/ConsumerAffairs We have received your submission and your case number is 15331861. A representative will be notified and will follow up accordingly. sent feb. 15, 2023 4:57PM Kia Customer Care - Case#15331861 Your case number is ' 15339854 ' new message PLUS above sent 2/20/2023 Fri, May 12 at 4:27 PM your case number is 15519248. Wednesday, February 15, 2023 your case number is 15331861 Your case number is ' 15339854 ' new message PLUS above sent 2/20/2023 Thu, May 18 at 4:42 PM your case number is 15532767 Sat, May 27 at 8:53 PM your case number is 15553905 Fri, June 1, 2023 8:56 PM Your case number is ' 15565066 Thu, Jun 1 at 8:57 PM your case number is 15565066 Tue, Jun 13 at 4:40 PM our case number is...
#11529772 |
My car is stuck in Limp mode and saying " Glow Relay Stuck On". When I googled it there's a recall for this issue for 2012-2014 Kia Sorento, but not 2011. I just wanted to make sure it was noted Incase mine was able to be added to the list.
#11523006 |
Pearl white paint peeling all over vehicle. Common problem noted for Kia vehicles with Pearl White paint
#11520474 | Fire
The vehicle was parked in a parking log unattended and suddenly caught on fire. The vehicle was driven 15 - 20 minutes before the car was noted of being on fire. The vehicle was known to be leaking oil.
#11519565 |
Paint peeling across the front of vehicle. Common problem noted for Kia vehicles with Pearl White paint
#11518986 |
Item- Down hill accent light came on, traction control light came on, Not sure if caused by brake stop lamp switch defective. Item- bugler alarm will not shut off. resetting the alarm failed three different ways. The battery cable was removed to reset alarm, the fuse was removed, and procedure using the key fob to reset alarm also failed to deactivate system. This happened same time as above. Vehicle is non-moveable at present because of the anti-theft system cannot be shut off. Item-driver side seat belt buckle will not latch or must be repeatably latched to be engaged. This vehicle is equipped with Kia remote start accessory. See this NHTSA SC098
#11512630 |
Having Transmission problems. I just bought this car and have had allot of problems with it right now I’m having as I’m accelerating the gear gets stuck and rpm’s rav up and suddenly the gear goes into place and the car just goes fast suddenly this is a really dangerous situation I can’t accelerate right the fluid is good but just wanted to let you guys know of this problem
#11498778 |
When I quired about vehicle recall was told to contact nhtsa to get a recall fixed with my vehicle
#11488579 |
When accelerating either on the freeway, or from a stop, the car “traction control” light comes on and the car loses power and cannot shift into the next gear. I have been driving 70 on the freeway when this happened and it dropped me down to 25. Having children in the car, you can imagine my complete stress. The engine light comes on and throws a crankshaft code. This is extremely dangerous. I have had the vehicle have an episode, and then complete shut off while trying to accelerate at a green light.
#11486735 |
I own a 2011 KIA Sorrento that is now 11 years old. The paint has started peeling off the roof of the car. There was no prior damage to this area that could have caused the peeling. There is no way that an 11 year-old vehicle that is kept garaged should have paint that is peeling. In my search for answers as to why this is occurring, I have found that many other people are experiencing this with their KIAs. There needs to be an investigation as to what is causing the peeling and, if found to be a problem with the paint itself or the painting procedure, KIA should be required to repaint these vehicles.
#11480666 |
The car will not always go in park and will click into gear a few seconds afterwards. The car rolled out of my driveway in reverse and caused over 5000.00 dollars in damages. Also the seat settings will get stuck moving and not moving. The air bag light is also on and the fuel cap sticks and won't open unless forced opened
#11473284 |
The car intermittently smells like burning rubber after being driven. This has been an ongoing and unresolved issue for about a year, and is of serious concern to me. The car has approximately 130k miles, and is in excellent condition otherwise. Two mechanics have tried to troubleshoot this issue without being able to find the problem. I have tried to eliminate certain potential causes i.e. turning the air or heat off, etc., but it does not affect it. The car does not read "hot". No warning lights come on. There are no signs of leaking fluids, etc. as my garage floor is clean. With Kia having a history of some engines catching fire, it is of even greater concern, although my particular vehicle does not appear to have a recall for that issue.
#11472752 |
Headlights either blink on and off or turn off for about 5 seconds and then will go back on. It also will blink when using the directional. It does this while driving and parked. Also, the horn has just stopped working.
#11471977 |
Was driving and came to a red light. Then proceeded to get on the highway when all of a sudden it got 65 mph then off of a sudden lost power and rpms would go past 3000. Had to pull over and shut the SUV off and turn back on and drive 30 mph all the way home. Did I mention I almost got hit by a semi and not to mention my child was in the freaking car!!! Plz kia help
#11468004 |
My rear doors are locked and will only open from the inside. This is very frustrating and I believe very dangerous
#11468091 |
Airbag light stays on and the controls on steering wheel don't work
#11463938 |
Going down the highway with cruise control on, the car jolted and disengaged cruise control. At another time it jolted at an intersection and the car died. Was able to restart and continue. Turning a corner, felt the small jolt / surge..nothing else noted....yet
#11455605 |
Both rear door latches on my 2011 Kia Sorento have failed. I previously had to have my mechanic replace the driver door latch which failed, now both rear door latches have failed making it impossible to open either door from the inside or out. Having researched this issue I have found numerous people who have listed this as an issue they have experienced. A technical service bulletin was issued, I believe around 2016, extending the warranty on the door latches to 10 years from the first date of service. I only found this service bulletin while searching for solutions to the problem and the 10 year period has expired. Not being able to open either rear door is a safety hazard. I transport my grandchildren who are all under 5 years of age, and should I be involved in an accident or caught fire while transporting them, or anyone who...
#11453463 |
Door does not open Steering wheel is stiff when turning.
#11450884 |
ON 2-7-2022 MY 2011 KIA SERENTO began to boggle out while driving it merging onto the freeway I was having a hard time speeding up to even 20mph then out of no where it was just fine again, well I went to pick my children from school about 1 1/2 hours later and the car started out driving fine until out of no where I was unable to accelerate to a higher speed once more but this time it was smelling like smoke but there was no smoke
#11446198 |
This car won’t go into park at times I have to put it with my emergency brake to park it and sometimes it won’t go into reverse. Called Kia dealership said it’s common at 150,000 for the interpreter switch/shift cable to get jammed up and to fix it would cost $550. I am afraid to drive this car but I need to go to work, if this is a common issue there should be a recall to fix it as that is a safety issue and it’s dangerous.
#11439764 |
I have contacted the manufacturer [email protected]. I notified them first on September 8,2021. I was given a generic response of to contact a dealership about lights being on that won’t cut off, the hatch falling on its own , the windows gets stuck and the door handle not working and more recently November 3, 2021 that the car will just stop accelerating when driving and then resumes by itself. I also followed their instructions and attempted to make and appointment with Kia of Orange Park 6373 Blanding Blvd Jacksonville, Florida 32244 (904) 771-6078 and was told each item to LOOK AT it was $159. I informed them of my warranty that would cover Cost and was denied that option but payment would be needed upfront and then they would bill my warranty and apply the cost. This was for a diagnostic check. Not repair at all. Which means fees needed...
#11427809 |
There was a recall on the passenger doors (all of them) actuators. All have been replaced by Kia. They are ALL BROKEN AGAIN and will not lock.
#11425437 | Crash Fire
The contact owned a 2011 Kia Sorento. The contact stated while driving at 25 mph, a UPS truck veered off into her lane causing the contact to crash her vehicle into a curb. The contact stated that the next morning, she saw that her vehicle was leaking an immense amount of oil. The contact stated that the check engine warning light was illuminated. The air bags did not deploy. A police report was not filed. The vehicle was taken to a repair shop where it was diagnosed with nothing needing to be replaced. The vehicle was not repaired. The contact then stated while driving at 55 mph, the vehicle stalled and the contact saw smoke emerging from the engine compartment. Upon exiting the vehicle, the contact opened the hood to fire behind the engine. There were no injuries. The air bags did not deploy. The fire department was contacted but...
#11424883 |
The left rear passenger quit working. The door cannot be opened from inside or outside. Now the driver door will not open from the outside, but will open from the inside. I have ready many complaints about this problem. We have small grand children that are taken in this vehicle and the concern is that both rear doors quit working before the afore mentioned repairs are made. This has repeatedly happened to doors that have been fixed as well from all the complaint I've read. This has just recently happened to my vehicle. What are the chances of the other doors quitting after these repairs are made. Looks to be above average. This car has not been taken to a dealer yet as the driver door just broke.
#11424652 |
The Pearl White paint is peeling off of my 2011 Kia Sorento. The dealer is aware of this and had no response. I was told by other individuals with the same problem to file this information in anticipation of a recall. This has been happening over the past year and a half.
#11420517 |
I have replaced the drivers side low beam headlight three times and it is out again. I have replaced the passenger side low beam headlight two times.
#11414192 |
INSIDE DOOR HANDLE POPPED AND I WAS UNABLE TO OPEN THE DRIVER'S DOOR FROM INSIDE THE CAR. THIS ALSO HAPPENED TO THE REAR DOOR AND I NEEDED A DOOR LATCH KIT AND ALSO ON THE FRONT DOOR LATCH KIT HAD TO BE REPLACED. THE SAFETY OR IT IS NOT SAFE WHEN YOU CANNOT OPEN YOUR CAR DOOR FROM INSIDE THE CAR.
#11407454 |
THE DRIVERS SIDE REAR DOOR WILL NOT OPEN.
#11386698 |
MY DOOR HANDLE OR DOOR LATCH WILL NOT OPEN FROM THE OUTSIDE ON MY DRIVERS SIDE DOOR AND ALSO MY LEFT BACK DOOR WILL NOT OPEN FROM THE OUTSIDE OR INSIDE. IT IS DANGEROUS FOR AND MY KIDS. ALSO, MY HEADREST HAS FALLEN OFF. I HAVE ISSUES WITH MY LIGHTS, THEY WILL NOT WORK FOR THE INTERIOR.
#11377719 |
WHEN DRIVING ON THE HIGHWAY, THE VEHICLE WILL SHUT-OFF WITHOUT WARNING. THIS HAS HAPPENED ABOUT FIVE TIMES IN THE LAST FOUR MONTHS.
#11362057 |
DOORS FAIL TO OPEN FROM THE OUTSIDE OF VEHICLE. HEADLIGHT WIRING HARNESS WILL MELT WIRING FOR THE LIGHT BULB AND KILL THE LIGHTBULB. DRIVER SEAT FEELS LOOSE, HOWEVER THE BOLTS ARE AS TIGHT AS THEY WILL GO.
#11351493 | Fire
I WAS LEAVING MY MOM HOUSE AROUND TEN O'CLOCK AT NIGHT. AS I WAS FIVE MINUTES AWAY FROM MY APARTMENTS MY CAR MADE A LOUD SOUND AND STARTED TO SLOW DOWN. I STOP MY CAR AND PUT IT UN PARK AND I SEEN SMOKE COMING FROM INSIDE THE HOOD. I GET OUT THE CAR AND GRAB MY SON AND , I KNOCK ON SOMEONE'S DOOR FOR HELP AND AFTER THAT FIRE STARTS. I CALL THE FIRE DEPARTMENT AND THEY CAME IN ABOUT 3-5 MINUTES AND THEY FORCED MY HOOD OPEN DUE TO MY HOOD LATCH MISSING . AFTER THE FIRE WAS PUT OUT I FOUND PIECES OF METAL ON THE GROUND FROM MY KIA.
#11338107 |
DOORS WILL NOT OPEN FROM THE OUTSIDE. THIS IS THE THIRD TIME THIS HAS HAPPENED FOR MY VEHICLE.
#11328210 |
DRIVER SIDE DOOR CAN NOT BE OPEN FROM THE OUTSIDE.NOT WITH KEY FOB OR WITH THE KEY.CAR HAS 46,000 MILES ON IT. IT IS LIGHTLY USED.DEALER SAYS IT WILL COST 413.00 TO REPAIR.AFTER LOOKING ON LINE, THIS IS A COMMON PROBLEM.CANT UNDERSTAND WHY THERE HASN'T BEEN A RECALL ON IT. *TR

Other 2011 KIA SORENTO Problem Areas

Engine 282 complaints Electrical System 241 complaints Structurebody 232 complaints Power Train 222 complaints Air Bags 181 complaints Exterior Lighting 96 complaints Service Brakes 71 complaints Vehicle Speed Control 60 complaints Service Brakes Hydraulic 59 complaints Steering 53 complaints Suspension 50 complaints Power Trainautomatic Transmission 37 complaints Engine And Engine Cooling 31 complaints Structurebodydoor 28 complaints Electronic Stability Control Esc 23 complaints Seats 19 complaints Fuelpropulsion System 17 complaints Latcheslockslinkagesdoorslatch 17 complaints Latcheslockslinkages 13 complaints Visibilitysunmoon Roof Assembly 13 complaints Seat Belts 11 complaints Wheels 9 complaints Visibility 7 complaints Exterior Lightingheadlights 5 complaints Tires 5 complaints Visibilitywiper 5 complaints Electrical System Instrument Clusterpanel 4 complaints Engine And Engine Coolingengine 4 complaints Power Traindriveline 4 complaints Structure 4 complaints Vehicle Speed Controlaccelerator Pedal 4 complaints Equipment Adaptivemobility 3 complaints Forward Collision Avoidance Adaptive Cruise Control 3 complaints Interior Lighting 3 complaints Suspensionfront 3 complaints Visibilitypower Window Devices And Controls 3 complaints Fuel System Gasoline 2 complaints Latcheslockslinkageshoodlatch 2 complaints Air Bagsfrontaldriver Clockspringspiral Cassette 1 complaint Back Over Prevention Rearview System Braking 1 complaint Back Over Prevention Warnings 1 complaint Electrical Systemalternatorgeneratorregulator 1 complaint Engine And Engine Coolingenginecrankcamshaft Position Sensor 1 complaint Engine And Engine Coolingexhaust Systememission Control 1 complaint Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor 1 complaint Equipment 1 complaint Equipmentelectrical 1 complaint Exterior Lightingbrake Lightsswitch 1 complaint Firerelated 1 complaint Forward Collision Avoidance Automatic Emergency Braking 1 complaint Latcheslockslinkagesdoorslock 1 complaint Parking Brake 1 complaint Power Trainautomatic Transmissionlever And Linkagecolumn Shift 1 complaint Power Trainautomatic Transmissiontorque Converter 1 complaint Power Traindrivelinedriveshaft 1 complaint Seatsfront Assemblyhead Restraint 1 complaint Service Brakes Airdisccaliper 1 complaint Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipwheel Speed Sensortone Ring 1 complaint Service Brakes Hydraulicfoundation Componentsdiscpads 1 complaint Structurebodydoorhandleexterior 1 complaint Structurebodyhood 1 complaint Structurebodyroof And Pillars 1 complaint Suspensionfrontspringscoil Springs 1 complaint Suspensionrear 1 complaint Tirespressure Monitoring And Regulating Systems 1 complaint Traction Control System 1 complaint Visibilityrearview Mirrorsdevices 1 complaint
Check any vehicle history by VIN - Free vehicle history report