2011 KIA SORENTO Engine Problems

I WAS DRIVING IN MY IN MY NEIGHBORHOOD WHEN I CAME TO A STOP SIGN. I WENT TO ACCELERATE AND MY VEHICLE HAD TURNED OFF. I COULDN'T GET IT TO TURN OVER. I WAITED A COUPLE OF MINUTES AND THEN TRIED TO START IT AGAIN AND I WAS ABLE TO GET IT STARTED SO I DROVE IT HOME. THE ANTIFREEZE WAS COMPLETELY EMPTY SO I PUT MORE IN IT. THE VEHICLE CONTINUED TO OVER HEAT SO I TOOK IT TO A MECHANIC AND I HAVE A BLOWN HEAD GASKET, AND NOW I NEED A NEW ENGINE.

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER (ALTOONA COURTESY KIA, 401 PLEASANT VALLEY BOULEVARD, ALTOONA, PA 10602) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN BLEW OFF THE VALVES AND A NEW ENGINE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.

HEADLIGHT HOUSING HAS BECOME OVERHEATED AND MELTED CAUSING ME TO REPLACE ONE HEADLIGHT AT $900. WHEN IT HAPPENED AGAIN I SPLICED THE NEW HOUSING YET THE BULB KEEPS BLOWING NEEDING REPLACED. THERE IS KNOCKING IN THE ENGINE THAT GETS WORSE WHEN MY SPEED INCREASES AND HAVE BEEN TOLD THAT IT SOUNDS LIKE THE ENGINE IS NOT GETTING ENOUGH OIL. THE HEAD GASKET HAS BEEN REPLACED AND IT STILL SEEMS TO BE BURNING OR LOSING OIL. THE INDICATOR LIGHTS ON THE DASHBOARD ALL RANDOMLY COME ON AND THEN GO OFF. WHILE DRIVING THE CAR SEEMED TO LOSE POWER AT TIMES THEN WOULD DIE AT A STOP LIGHT. THIS ALL HAS BEEN GOING ON FOR THE PAST SIX MONTHS OR MORE. IN THE PAST YEAR I HAVE PAID $1900 PLUS ON RANDOM REPAIRS

I WAS ON THE FREEWAY DRIVING 75MPH. I HAD BEEN DRIVING FOR APPROX 65 MILES WHEN MY VEHICLE LOST ALL ENGINE POWER WITH NO WARNING WHILE DRIVING UP A HILL. I WAS ABLE TO PULL THE VEHICLE TO THE SIDE OF THE ROAD. I HAD TO TOW THE VEHICLE 65 MILES BACK HOME AND TO THE MECHANIC. THE MECHANIC HAS STATED THE VEHICLE DIED WHILE DRIVING DUE TO THE ENGINE LOCKING UP. THIS VEHICLE HAS HAD ALL ROUTINE MAINTENANCE COMPLETED ON TIME AND IN FACT JUST HAD AN OIL CHANGE AND INSPECTION BEFORE TAKING THIS TRIP. THERE HAVE BEEN NO LOUD NOISES OR NOISES COMING FROM THE VEHICLE AT ALL NOR WERE THERE ANY NOISES PRIOR TO THIS ISSUE OCCURRING.

WHILE DRIVING ABOUT 40MPH ON A HIGHWAY WITH A SPEED LIMIT OF 55 MPH, THE ENGINE SIZED WITHOUT ANY WARNING. THE CAR WOULD NOT ACCELERATE AND WENT ABOUT 1 MILE AND STARTED MAKING A CLUNKING SOUND. CAR WAS PULLED OVER IMMEDIATELY AND THE ALL THE WARNING LIGHTS CAME ON AND THE CAR WAS INOPERABLE. COOPER KIA (5056 COMMERCIAL DR., YORKVILLE NY) WAS CONTACTED BUT THE VEHICLE WAS NOT DIAGNOSED. REFERENCED NHTSA CAMPAIGN # 17V224000 (ENGINE AND COOLING) AS A POSSIBLE SOLUTION. ADVISED THAT THIS ENGINE WAS NOT IN A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE WAS ABOUT 115,000 MILES.

SUDDEN FAILURE OF THE CRANK SHAFT, ROD, AND ROD BEARING. FAILURE RESULTED IN A ROD BEARING BLOWING A HOLE THROUGH THE MOTOR BLOCK AND OIL PAIN RESULTING IN OIL DRAINAGE AND SUBSEQUENT CATASTROPHIC FAILURE OF THE ENTIRE MOTOR. IN THE DAYS LEADING UP TO THIS EVENT I DIDN'T NOTICE ANY NOISES OR CHANGE IN VEHICLE BEHAVIOR. ALL FUNCTIONED AS NORMAL. I MERGED ONTO A HIGHWAY AND REACHED A SPEED OF APPROX 65 MPH FOR APPROX 2 MILES ALL WAS NORMAL AND FINE. I THEN HEARD A LOUD BANG AND NOTICED VEHICLE LOSING POWER. I PULLED VEHICLE OFF THE ROAD TO A SAFE AREA AND HAD THE VEHICLE TOWED APPROX 1 MILE TO A LOCAL SERVICE STATION. THE INFORMATION I RELATED IN THE BEGINNING IS THE OFFICIAL DIAGNOSIS FROM THE MECHANIC. I HAVE AN AFTER MARKET WARRANTY UNFORTUNATELY DUE TO THE HIGH COST OF REPAIRS THEY ARE FIGHTING PAYING FOR NEEDED...

CAR STALLS IN TRAFFIC WITHOUT WARNING. RPMS DIMINISH AND POWER IS LOST. WE HAVE BEEN ABLE TO PULL TO THE SIDE OF THE ROAD, TURN OFF ENGINE, WAIT FOR A SHORT TIME, AND RESTART IT. THERE ARE TWO LIGHTS THAT COME ON IN THE PANEL. ONE IS A CHECK ENGINE LIGHT, THE OTHER IS LIT UP NEXT TO THE 4WD INDICATOR. IN REQUESTING SERVICE FROM ONE LOCAL DEALERSHIP, WE WERE TOLD THEY COULDN'T MAKE THE CAR ACT IN THIS WAY. FINALLY, AFTER SEVERAL RETURNS TO THE DEALER, WE WERE TOLD THE COMPUTER (PCM) WAS BAD AND IT WOULD BE $1500 TO REPLACE IT THEY TOLD US SOME DAY THE ENGINE WOULD STOP IN THIS MANNER AND WE WOULD NOT BE ABLE TO RESTART IT. AFTER CALLING KIA CORPORATE ABOUT RECALLS, WE WERE TOLD THE RECALL FOR THIS PROBLEM DID NOT INCLUDE OUR MANUFACTURING DATE. THIS DEFECT RECALL BEGAN WITH CARS...

CAR HAS BEEN BURNING OIL FOR AWHILE, SO WE ARE CONSTANTLY TOPPING IT OFF. WE ARE DILIGENT ABOUT ROUTINE OIL CHANGES. THERE HAS ALSO BEEN A CLICKING ON HARD ACCELERATION THAT HAS NO KNOWN CAUSE, EVEN AFTER BEING INVESTIGATED ON 2 OCCASIONS. YESTERDAY, WHILE ON THE HIGHWAY, THE CAR LOST POWER. GOT TO AN EXIT AND HAD CAR TOWED TO SHOP. GOT THE CALL TODAY THAT THERE IS A HOLE IN ONE OF THE PISTONS AND ENTIRE ENGINE NEEDS TO BE REPLACED. CONTACTED KIA AND THIS YEAR IS NOT INCLUDED IN THE MULTIPLE ENGINE RECALL LIST. CAR HAS APPROXIMATELY 126,000 MILES WITH A REPAIR ESTIMATE OF $7000.

2011 KIA SORENTO 116,000. REGULARLY MAINTAINED.THE FIRST PROBLEM WAS THE DRIVER SIDE BACK DOOR WILL NOT OPEN FROM THE OUTSIDE, THAT HAPPENED ABOUT 6 MONTHS AGO. NOW, MY DRIVER SIDE DOOR WON'T OPEN FROM THE OUTSIDE. IN ADDITION, RECENTLY MY CAR HAS JUST SHUT OFF WHILE DRIVING; FOOT ON THE GAS AT IT IS NOT DOING ANYTHING (NO ENGINE LIGHT). WE PARK IT, SHUT IT OFF AND RESTART AND IT WILL WORK FINE FOR A WHILE. THERE IS SOME SORT OF ACCELERATION PROBLEM. I CAN STOP AT STOP SIGN AND LIGHTLY INCREASE MY SPEED AND IT WILL TUG LIKE ENGINE. NO ACCIDENTS. THIS IS A HUGE SAFETY CONCERN WITH HAVING 2 SMALL CHILDREN IN THE BACK SEAT. IF I WERE IN AN ACCIDENT, I WOULD NOT BE ABLE TO GET MY CHILD OUT OF THE BACK. IF I WAS IN ACCIDENT, SOMEONE COULDN'T HELP ME OR MY CHILDREN. THIS TO...

AS MY HUSBAND AND I WERE DRIVING ON THE HIGHWAY MY CAR STARTED TO MAKE A KNOCKING SOUND, WITH NO WARNING, NO ENGINE LIGHT, NO OIL LIGHT, ABSOLUTELY NO INDICATORS SOMETHING WAS WRONG AND THEN STALLED.

DOOR HANDLES NOT OPENING BRAKES NOT WANTING TO STOP OR GRABING ESC ABS DOWNHILL ON AND PASSGER AIR BAG

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING 30 MPH, THE VEHICLE LOST POWER STEERING ABILITY AND STALLED. THE VEHICLE WAS NOT ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO VALLEY HI KIA (14644 VALLEY CENTER DR, VICTORVILLE, CA 92395, (760) 955-0046). THE VEHICLE WAS DIAGNOSED, BUT NOT REPAIRED. THE RESULTS OF THE DIAGNOSIS WAS NOT KNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NO LONGER IN THE CONTACT'S POSSESSION. THE FAILURE MILEAGE WAS UNKNOWN. *TT*JB

WHILE DRIVING MY 2011 KIA SORENTO FOR ABOUT A HALF MILE FROM MY HOME, DRIVING APPROXIMATELY 30 MPH I APPROACHED A BUSY INTERSECTION DURING MORNING TRAFFIC AND WITH NO SIGN ANYTHING WAS WRONG MY CAR STALLED OUT. I LOST ALL POWER STEERING BUT WAS ABLE TO TURN WHEEL AND TURN RIGHT ONTO SIDE STREET TO GET OUT OF THE INTERSECTION. CAR ROLLED OFF TO THE SIDE OF THE ROAD. I ATTEMPTED TO RESTART AND CAR SEEMED TO HAVE RESTARTED JUST FINE. I TURNED AROUND AND DECIDED TO HEAD BACK HOME INSTEAD OF DRIVE THE HIGHWAY TO WORK. LITERALLY A MINUTE AFTER I TURNED MY CAR AROUND AND ENTERED THE INTERSECTION MY SORENTO STALLED OUT AGAIN. I ONCE AGAIN TURNED MY STEERING WHEEL TO THE RIGHT TO GET OUT OF THE WAY OF TRAFFIC THIS TIME IN THE BUSY INTERSECTION. THIS TIME OIL LIGHT, AND ENGINE LIGHT TURNED ON ON THE...

MY KIA WAS BEING DETAILS, THE PERSON DETAILING THE VEHICLE GOT INTO THE VEHICLE. HE PUSHED THE START BUTTON DIDN'T START THE VEHICLE. HE STARTED IT BY INSERTING THE FOB IN THE CONSOLE. THE VEHICLE STARTED AT HIGH RPMS, DRIVER HAD HIS FOOT ON THE BRAKE, PLACED THE CAR INTO REVERSE AND THE CAR EXITED THE GARAGE AT A HIGH RATE OF SPEED, DRIVER APPLIED BOTH FEET ON THE BRAKES THE BRAKES DID NOT WORK HE TRIED TO STEER THE VEHICLE AWAY FROM THE CREEK THE STEERING DID NOT WORK.. THE VEHICLE DID STOP AFTER IT CRASHED INTO THE CREEK THAT WAS NEAR THE BUSINESS. THE DRIVER SUSTAINED INJURY TO HIS HEAD WHEN HE TRIED TO EXIT THE VEHICLE AFTER IT ENTERED THE CREEK. VEHICLE WAS PULLED FROM THE CREEK. DRIVER DID SEEK MEDICAL ATTENTION AT A LOCAL HOSPITAL.

WHILE RETURNING FROM MY AUNTS FUNERAL IN KANSAS, MAKING MY WAY TO GEORGIA. THE CAR BEGAN TO SLOW DOWN AND STOP, ON THE HIGHWAY. THEN IT CUT OFF, WOULDN'T START OR MOVE. THERE WAS THIS WHINING AND CLANKING SOUND, WHITE SMOKE AND FIRE SHOT OUT FROM UNDER THE CAR, AS I WAS TOLD BY A PERSON THAT WAS PASSING BY, HE STOPPED TO MAKE SURE THAT I GOT OUT OF THE CAR. IT JUST GOT TO 130,000 MILES. HAD IT TOWED TO A SHOP AND WAS TOLD THAT THE ENGINE WAS GONE.

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE SEIZED WITHOUT WARNING. COOPER KIA (5056 COMMERCIAL DR, YORKVILLE, NY) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION. THE CONTACT WAS ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000. *TT *TR

JANUARY 26, 2018 I WAS STOPPED AT A STOP SIGN AND SUDDENLY MY VEHICLE MADE A THUD SOUND, AND IT FELT LIKE A DOWNWARD THRUST AS THE VEHICLE COMPLETELY SHUT DOWN. I WAS ABLE TO RESTART IT AND DROVE HOME. WE TOOK IT TO OUR KIA DEALERSHIP SERVICE DEPT THIS MORNING AND ASKED FOR A DIAGNOSTIC TEST. THE TECHNICIAN SAID SINCE THERE WERE NO CHECK ENGINE LIGHTS ON, THE TEST WOULDN'T SHOW ANYTHING UNLESS WE HAD THE PROBLEM BEFORE. I WAS VERY CONCERNED ABOUT HIS LACK OF CONCERN. ESPECIALLY AFTER I RESEARCHED SORENTO ENGINE FAILURES AND IT IS HUGE FOR SO MANY MODELS. THE 2011 WAS ABOUT THE ONLY ONE NOT ON THE RECALLS.. MY MODEL WAS THE FIRST MADE IN THE US AT THE GEORGIA PLANT. MY PRODUCTION DATE IS 12/19/09. WE BOUGHT OUR 2011 IN FEBRUARY 2010. WE WERE TOLD SINCE THE BODY WAS BEING CHANGED THEY MADE...

CHECK ENGINE LIGHT ON VEHICLE ILLUMINATED. WHILE DRIVING VEHICLE, THE VEHICLE ENGINE SUDDENLY STOPPED AND VEHICLE TURNED OFF WHILE IN MOTION. DRIVER PULLED VEHICLE TO SIDE OF ROAD AND HAD TOWED TO AUTO SHOP. AUTO SHOP SAID THE ENGINE SEIZED BUT COULD NOT IDENTIFY CAUSE OF SEIZURE. SHOP SAID OIL WAS FULL AND RECENTLY CHANGED. OWNER HAD VEHICLE TOWED TO KIA DEALER WHO ALSO CITED ENGINE SEIZURE. KIA DEALER SAID OWNER WOULD NEED TO PAY FOR DIAGNOSTIC TO DETERMINE EXACT CAUSE. ENGINE SEIZURE MATCHED ENGINE SEIZURE ISSUE IN RECALLED 2012-2014 SORENTO VEHICLES. OWNER ASKED DEALER ABOUT REPAIRS UNDER SIMILAR RECALL/ISSUE AND WAS TOLD THERE WAS NOTHING DEALER COULD DO.

VEHICLE WAS RUNNING FINE, NO NOISES, NO UNUSUAL ISSUES. WENT TO START IN THE MORNING AND RAN FINE. WENT TO MY DESTINATION. WHEN I CAME OUT 2-HOURS LATER, VEHICLE WOULD NOT START. HAD IT TOWED TO A MECHANIC WHO SAID THE ENGINE NEEDED TO BE REPLACED. 108,000 MILES

I HAVE A 2011 KIA SORRENTO AND HAVE BEEN HAVING TROUBLE WITH IT STALLING WHEN I STOP AT RED LIGHTS . I START TO TAKE OFF AND IT DIDN'T WANT TO GO I PUSH ON THE GAS AND IT JUMPS AND FINALLY GOES. *BF UPDATED 10/16/2017*JS

WHEN DRIVING AT STABLE SPEED THE VEHICLE OFTEN "FEELS" AS IF THE GAS IS NOT GETTING TO THE MOTOR. THE SPEED OF THE CAR VARIES, REGARDLESS OF THE AMOUNT OF PRESSURE ON THE GAS PEDAL. THE CAR ALSO SHOWS LOW TIRE LIGHT, ALONG WITH ALL LIGHTS ON THE DASHBOARD AT RANDOM TIMES. THE LIGHTS WILL APPEAR WHEN YOU START THE VEHICLE AND THE TIRE PRESSURE LIGHT REMAINS ON AT ALL TIMES.

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING 45 MPH, THE VEHICLE LOST POWER AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KIA OF ALLIANCE (LOCATED AT 2010 W STATE ST ALLIANCE, OH 44601), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: K3452308. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 82,000.

BEGINNING MARCH OF 2016, LOUD BANGING AND CLANKING WHEN STARTING ENGINE. I TOOK IT TO DEALERSHIP WHERE THEY DIAGNOSED IT WITH BEARING PROBLEM WHICH COULD POTENTIALLY CAUSE ENGINE FAILURE. VEHICLE OUT OF WARRANTY SO NO COVERAGE FOR AN ESTIMATED 6,000.00 REPAIR. WHEN MENTION OF RECALL CAME OUT I WAS RELIEVED AS I AM STILL DRIVING THE VEHICLE. HOWEVER, IT SEEMS THAT THE RECALL ONLY COVERS 2012 OR NEWER MODELS. THE 2011'S HAVE MAJOR ENGINE ISSUES AS WELL AND NEED TO BE INCLUDED IN THE RECALL

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING 60 MPH, THE ENGINE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 166,045.

WHILE DRIVING ANYWHERE ABOVE 35 MPH UPON SLOWING DOWN AND THE CAR DOWNSHIFTING THE CAR JOLTS A LOUD BANG/POP IS HEARD THE CAR LUNGES YOU FORWARD IT'S QUITE VIOLENT I'VE TAKEN TO THE DEALER OVER 10 TIMES AND THEY JUST SAY THEY NOTICE THE POPPING BUT NOTHING IS WRONG THEY ALSO SAID THEY TOOK IT FOR A TEST DRIVE TO TEST THE UNBELIEVABLY HARD DOWN SHIFT . I WATCHED THEM THEIR TEST DRIVE WAS FROM THE FRONT OF THE PARKING LOT TO THE REAR . THEY NEVER WENT ABOVE 25 MPH SO THEY NEVER TESTED THE DOWN SHIFT IT'S HAPPENED FOR A VERY LONG TIME NOW AND THEY JUST KEEP DENYING IT I ALSO HAD THE TOP END OF THE MOTOR GO OUT AT 5000 MILES AND FEEL LIKE THEY ARE JUST AVOIDING IT BEING A LEMON.

AFTER DRIVING 8 MILES TO MY DESTINATION I PARKED THE CAR AND TURNED OFF THE ENGINE. I IMMEDIATELY SAW AND SMELLED SMOKE COMING FROM UNDER THE HOOD. I GOT OUT, CALLED 911, AND BEGAN TO SEE FLAMES. THE POLICE ARRIVED IN LESS THAN 5 MINUTES BUT BY THEN THE HOOD OF THE CAR WAS ON FIRE AND BY THE TIME THE FIREFIGHTERS ARRIVED THE CAR WAS COMPLETELY IN FLAMES. THERE WAS NEVER A WARNING LIGHT ON THE DASHBOARD TO INDICATE ANYTHING WAS WRONG. WE ALWAYS TAKE IT IN FOR ALL ITS ROUTINE MAINTENANCE AND CHECKUPS WITH THE KIA DEALER. IT WAS JUST INTO THE DEALER 2 WEEKS AGO.

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT A METAL BANGING NOISE WAS HEARD UNDERNEATH THE HOOD OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER OPENED CASE NUMBER: K3454763. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING 55 MPH, THE ENGINE STALLED AND THE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,752. CONSUMER STATED NEW ENGINE INSTALLED 4/18/17, ALSO , THE AIR CONDITIONING DOES NOT WORK BECAUSE OF ENGINE REPLACEMENT. UPDATED 9/27/18*JB

THE ENGINE BEGAN TO BE HARD TO START LEAVING WORK FOR HOME. THEN THE NEXT MORNING IT WAS HARD TO START AND WOULD ALMOST STALL AT IDLE. AFTER PARKING AT WORK I ATTEMPTED TO START IT AND DRIVE TO THE KIA DEALERSHIP FOR DIAGNOSIS, IT WOULD NOT KEEP RUNNING MORE THAN A FEW SECONDS. THE ENGINE HAS SUFFERED A CATASTROPHIC FAILURE. THE DEALER SAYS THAT IT IS LIKELY THAT THE CRANK SHAFT BEARINGS FAILED, OR POSSIBLY THE CONNECTING ROD BEARINGS. THE ENGINE NEEDS TO BE REPLACED.

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT NOTICED SMOKE COMING FROM THE VEHICLE AND DISCOVERED THAT IT WAS LOW ON OIL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BEARING WAS FAULTY AND CAUSED AN OIL LEAK. THERE WAS SLUDGE IN THE MOTOR, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPIAGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE; HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

ON FEBRUARY 27, 2017, MY 2011 KIA SORENTO'S ENGINE DIED. I HAD ONLY ONE WARNING THAT THERE WAS A PROBLEM AND THAT WAS A LACK OF POWER. I WAS GOING UP A SLIGHT HILL AND I HAD TO FLOOR THE GAS PEDAL TO MAINTAIN 20MPH UP IT. I WENT OUT AT 830PM THAT NIGHT TO TAKE IT TO MY MECHANIC AND MY SORENTO WOULD NOT START. I HAD IT TOWED TO GORRING AUTOMOTIVE AT 1030PM. ON MARCH 1, 2017, MR. GORRING CALLED AND TOLD ME I WOULD NEED A NEW ENGINE. I CONTACTED CENTURY 3 KIA AND SPOKE TO THE SERVICE MANAGER DAN. HE STATED THAT I NEEDED TO BRING IT BACK TO THE DEALERSHIP TO HAVE IT LOOKED AT. I ALSO CONTACTED KIA CONSUMER NUMBER AND SPOKE TO ERIC. ERIC TOLD ME THE SAME INFORMATION AND I STATED I DID NOT WANT TO PAY FOR THE DIAGNOSIS AGAIN. I...

THE CAR WAS NOT ALWAYS RESPONDING TO ME WHEN I WANTED TO ACCELERATE, I WOULD HEAR THE RPMS GOING UP BUT THE CAR WOULD NOT GO FASTER, THEN A PUFF OF WHITE SMOKE WOULD COME OUT THE TAIL PIPE. THEN ONE DAY, I WAS DRIVING THE CAR AND IT STARTED MAKING A CLANKING NOISE WHEN I WOULD PUSH THE GAS PEDAL. IT SOUNDED LIKE THE NOISE A ROLLER COASTER MAKES WHEN YOU ARE CLANKING UP THE HILL AT THE BEGINNING. TOOK THE CAR TO THE DEALERSHIP AND THEY TOOK THE ENGINE APART TO FIND THE PROBLEM. THE CAR HAS AN ENGINE DEFECT THAT WAS DIAGNOSED BY A KIA DEALER AS A MANUFACTURERS DEFECT. NOW THE CAR IS NOT DRIVABLE AND KIA IS REFUSING TO PAY FOR A NEW ENGINE. KIA NEEDS TO RECALL ALL VEHICLES WITH THESE ENGINES. THEY ARE BUILT BY HYUNDAI AND THEY RECALLED THEIR VEHICLES WITH THE...

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT AN UNKNOWN WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INTAKE MANIFOLD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE VIN WAS NOT AVAILABLE.

2011 SORENTO SHIFT REALLY HARD, SOMETIMES I HAVE TO FORCE IT TO SHIFT BY LOWERING SPEED, SOMETIMES IT DOES NOT WANT TO SHIFT AT ALL AND THEN MY ENGINE LIGHT COMES ON, THEN SHIFTS REALLY HARD AND WANTS TO STOP ON ME AS I AM DRIVING. SOMETIMES AT A LIGHT IT DOES DIE, BUT THEN START BACK UP. ONE TIME IT WOULD NOT GO EVEN WITH PUSHING THE GAS ALL THE WAY DOWN.

ENGINE WAS MAKING A CYCLICAL CLICKING/KNOCKING NOISE. WE TOOK THE VEHICLE TO KIA DEALERSHIP AND THEY SAID THEY COULD NOT FIND ANY ISSUES WITH THE CAR. ABOUT A WEEK LATER THE CAR BROKE DOWN WHILE DRIVING AT HIGHWAY SPEEDS. AFTER HAVING IT TOWED TO AN INDEPENDENT GARAGE, WE WERE INFORMED THE ENGINE HAD A CONNECTING ROD FAILURE. THIS IS THE EXACT SAME PROBLEM THE HYUNDAI SONATA HAS WITH THE EXACT SAME THETA 2.4 LITER ENGINE. HYUNDAI HAS ISSUES A RECALL BUT KIA FAILS TO ACKNOWLEDGE THE ISSUE.

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE FAILED TO ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD, RESTARTED THE VEHICLE, AND RESUMED DRIVING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE FOUND. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING APPROXIMATELY 40 MPH, AN ABNORMAL VIBRATION EMITTED FROM THE VEHICLE. IN ADDITION, THE RPM'S WENT TO ZERO. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000. THE VIN WAS UNAVAILABLE.

AT 68,000 MILES THE OIL PRESSURE SENSOR (PART #94750-37100) FAILED AND CAUSED A SUDDEN AND IMMEDIATE LOSS OF ALL ENGINE OIL. IN THE HALF MILE IT TOOK US TO SAFELY PULL OVER THE OIL PRESSURE LIGHT ACTIVATED AND THE DIP STICK READ BONE DRY. I HAVE RESEARCHED THE ISSUE AND FOUND IT TO BE A COMMON PROBLEM WITH KIA'S, A RECALL SHOULD BE ISSUED TO REPLACE THE PART WITH A BETTER ENGINEERED VERSION. HAD WE NOT BEEN ALERT / AWARE OF WHAT WAS GOING ON THE ENGINE COULD HAVE SEIZED AND ALL POWER COULD HAVE BEEN LOST WHILE IN MOTION.

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING LIGHT RANDOMLY FLASHED. WHILE THE VEHICLE WAS IN PARK OR IN GEAR, THERE WAS AN ABNORMAL NOISE HEARD NEAR THE ENGINE. THE CONTACT STATED THAT THERE WAS A BUILD UP OF SLUDGE NEAR THE AXLE AND IT WAS UNCERTAIN WHAT TYPE OF FLUID MAY HAVE BEEN RELEASING. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V258000 (POWER TRAIN). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V626000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 91,000. PARTS DISTRIBUTION DISCONNECT.

ON 1-31-16 HEARD A PINGING NOISE ON THE HIGHWAY; THEN THE CAR STALLED AT THE EXIT LIGHT; STARTED IT AGAIN AND LOUD BANG BLOW A ROD AFTER GETTING BACK ON THE HIGHWAY TO DRIVE IT TO A SHOP. DIED ON THE SIDE OF THE HIGHWAY AND HAD TO HAVE IT TOWED TO KIA IN AUBURN WA. KIA STATED THEY WILL NOT FIX UNDER THE WARRANTY BECAUSE THE WRONG OIL FILTER WAS INSTALLED AND I DIDN'T PROVIDE PROPER MAINTENANCE; WHICH I TOOK IT IN EACH AND EVERY TIME FOR OIL CHANGES TO MY AUTO SHOP. SAME OIL FILTER HAS BEEN PUT INTO MY CAR SINCE 2011. WENT BACK TO MY AUTO SHOP INFORMED THEM THEY STARTED THE PROCESS OF SENDING THE OIL FILTER IN TO BE CHECKED FOR DEFECTS, ALSO FOUND ON 3 DIFFERENT WEB SITES THE FILTER CAN BE USED FOR MY MAKE AND MODEL. NOW KIA WANT FIX MY...

THE CHECK ENGINE LIGHT CAME ON DUE TO A ISSUE WITH OIL CONTROL VALVES AND CVVT CONTINUOUS VARIABLE VALVE TIMING. SEEMS LIKE A KNOWN ISSUE OF KIA, I WOULD THINK KIA WOULD DO THE RIGHT THING AND FIX IT UNDER WARRANTY OR OFFER SOME SORT OF CUSTOMER ASSISTANCE FOR THE $4800 REPAIR PEORIA KIA QUOTED FOR THE JOB. 3 KIA OWNER..NOT ANY MORE!!

TL* THE CONTACT A CONTACT OWNS A 2011 KIA SORENTO. WHILE ATTEMPTING TO PARK, THE BRAKE PEDAL WAS ENGAGED AND THE GEAR WAS SHIFTED INTO PARK. THE VEHICLE ABRUPTLY MOVED FORWARD AND CRASHED INTO A CEMENT WALL. THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH. THE CONTACT SUFFERED INJURIES TO THE LEFT KNEE THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS REPAIRED, BUT THE DETAILS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. A POLICE REPORT WAS NOT FILED. THE APPROXIMATE FAILURE MILEAGE WAS 86,614. UPDATED 1/15/16 *CN; UPDATED 04/20/18*JB *CN

ON 06/15/2015, DROVE MY CAR TO THE BARN, THEN IT WILL NOT START. I THOUGHT IT'S BATTERY PROBLEM. BATTERY IS ONLY 1 YEAR OLD. SO I CHARGED THE BATTERY. DIDN'T WORK. SO I JUMPED IT, IT HAD A HARD TIME STARTING. IT FINALLY STARTED AFTER 3 ATTEMPTS. I GOT A NEW BATTERY FOR IT. THEN IT HAPPENED AGAIN TWO DAYS LATER, GOT IT STARTED AFTER A FEW ATTEMPTS.TOOK IT TO KIA SERVICE. THEY SAID OIL RING HAS SLOW LEAK. DEALER CHANGED O RING, AND THEN SEVERAL DAYS, IT HAD ISSUES STARTING. THE DEALER KEPT MY CAR FOR TWO DAYS TO LISTEN AND FIX THE KNOCKING NOISE. FINALLY ON FRIDAY 06/27/15, IT WON'T START AT ALL. IT HAS THIS GRINDING, HARD START. I CALLED THE # 800-333-4542. SINCE IT IS STILL UNDER WARRANTY, THEY HAD MY CAR TOWED FOR FREE, AND DEALER GAVE ME A LOANER CAR. I CALLED KIA AT...

ON 06/15/2015, DROVE MY CAR TO THE BARN, THEN IT WILL NOT START. I THOUGHT IT'S BATTERY PROBLEM. BATTERY IS ONLY 1 YEAR OLD. SO I CHARGED THE BATTERY. DIDN'T WORK. SO I JUMPED IT, IT HAD A HARD TIME STARTING. IT FINALLY STARTED AFTER 3 ATTEMPTS. I GOT A NEW BATTERY FOR IT. THEN IT HAPPENED AGAIN TWO DAYS LATER, GOT IT STARTED AFTER A FEW ATTEMPTS.TOOK IT TO KIA SERVICE. THEY SAID OIL RING HAS SLOW LEAK. DEALER CHANGED O RING, AND THEN SEVERAL DAYS, IT HAD ISSUES STARTING. THE DEALER KEPT MY CAR FOR TWO DAYS TO LISTEN AND FIX THE KNOCKING NOISE. FINALLY ON FRIDAY 06/27/15, IT WON'T START AT ALL. IT HAS THIS GRINDING, HARD START. I CALLED THE # 800-333-4542. SINCE IT IS STILL UNDER WARRANTY, THEY HAD MY CAR TOWED FOR FREE, AND DEALER GAVE ME A LOANER CAR. I CALLED KIA AT...

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING AT 20 MPH, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

WHEN STARTING VEHICLE, ENGINE REVS UP & WON'T STOP UNTIL VEHICLE IS TURNED OFF. THIS HAPPENS INTERMITTENTLY & HAS CONTINUED TO BE A PROBLEM FOR THE LAST 3 YEARS. I HAVE REPORTED THIS PROBLEM SEVERAL TIMES TO MY KIA DEALERSHIP WHERE ALL REGULAR MAINTENANCE HAS BEEN SERVICED SINCE I PURCHASED THIS VEHICLE IN 2010. THEY STATE THEY HAVE NOTED THIS PROBLEM BUT SINCE IT DOESN'T HAPPEN ALL THE TIME, NOTHING HAS BEEN DONE. *TR

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY STALLED. AFTER PULLING OFF THE ROAD AND RESTARTING THE ENGINE, THE VEHICLE OPERATED AS NORMAL. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS AND THE CHECK ENGINE LIGHT WOULD ILLUMINATE WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS UNABLE THE DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE TRAVELING APPROXIMATELY 40 MPH, THERE WAS A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. ALSO, THE CONTACT MENTIONED THAT SMOKE EMITTED FROM THE ENGINE COMPARTMENT. UPON PULLING THE VEHICLE OVER, IT WAS FURTHER NOTICED THAT THE ENGINE COMPARTMENT WAS ON FIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT A ROD FRACTURED INTO THE ENGINE AFFECTING THE OTHER COMPONENTS CAUSED A FIRE. ALSO, THE MECHANIC DIAGNOSED THAT THE PISTONS MAY NEED TO BE REPLACED BUT FURTHER EXTENSIVE DIAGNOSIS WAS REQUIRED TO REPAIR THE VEHICLE. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V388000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

MY CHECK ENGINE LIGHT CAME ON TWICE WHEN MY GAS WAS LOW AND WHEN I FILLED UP IT WENT OFF. THAT HAPPENED FOR TWO WEEKS. THE THIRD WEEK IT CAME ON AGAIN, BUT MY GAS TANK WAS FULL SO I TOOK IT IN FOR SERVICE. TURNS OUT MY VCM HAD TO BE REPLACED. THEY ALSO STATED THAT IT WAS ACCELERATING ON IT'S OWN AT SOME POINT. LUCKILY I WAS UNDER 60,000 WHEN I TOOK IT IN, OTHERWISE I WAS TOLD IT WOULD NOT HAVE BEEN COVERED. *JS

I WAS DRIVING ON THE HIGHWAY, IN THE HIGH SPEED LANE GOING 75MPH WHEN MY RPM'S SUDDENLY WENT ALL THE WAY UP AND THEN DOWN, PAST 0. THE CAR MADE A HUGE JOLT BUT THEN KEPT DRIVING WITH NO TACHOMETER. APPROXIMATELY 1/2 MILE LATER I HAD TO SLOW DOWN TO GET OFF HIGHWAY AND THEN MERGE ONTO ANOTHER INTERSTATE WHEN MY CAR WOULDN'T ACCELERATE AND TOTALLY SHUT OFF. I'VE BEEN HAVING ISSUES W FIXING IT AT KIA. THEY HAVE REPLACED THE CRANK SHAFT SENSOR 2X AS WELL AS THE INSTRUMENT CLUSTER. IT CONTINUES TO VIOLENTLY JERK DAILY, TYPICALLY WHEN ACCELERATING AROUND 40 MPH AND AGAIN STALLED WHILE IN DRIVE LAST WEEK. THE DEALERSHIP TELLS ME THAT THE CAR IS RUNNING AS DESIGNED BUT I JUST HAVE A STEADY FOOT AND THE ENGINE ISN'T SURE WHAT GEAR IT SHOULD BE I WHEN I'M GOING 40MPH. *TR